Hourly Management GROWTH OPPORTUNITIES (05469) Full/Part-time - job 2 of 2

As an Assistant Manager at Domino's, you will oversee all operational aspects during your shift including supervising team members, ensuring quality customer service, managing sales and profits, and maintaining safety and training standards. You'll lead by example to create a positive and productive work atmosphere.

To qualify as an Assistant Manager at Domino's in Knoxville, you should be at least 18 years old, possess a high school diploma or equivalent, and demonstrate previous experience in leading groups, preferably within the food service industry. A great attitude, energy, and the ability to multitask are also essential.

The Assistant Manager position at Domino's is part-time, typically requiring 24 shifts a week with flexibility, including some weekends. This allows for a work-life balance while providing ample opportunity for advancement within the company.

When you join as an Assistant Manager at Domino's, you will receive comprehensive training that includes operational procedures, customer service excellence, pizza making skills, and leadership development, ensuring you are well-equipped to take on managerial responsibilities.

Domino's offers immense growth opportunities for Assistant Managers. Many team members have successfully advanced from delivery drivers to managers, or even to franchise owners. The path is laid out for you to progress to higher roles such as General Manager or Manager of Corporate Operations.

Address the conflict directly by facilitating a conversation between the involved parties, ensuring everyone feels heard. Encourage a solution through team cooperation, while remaining neutral and supportive. Showing leadership skills in conflict resolution is essential.

Share specific examples from your experience leading groups in previous jobs. Discuss your approach to motivating team members, setting goals, and maintaining a positive environment. Highlighting a past situation where you improved team performance can work in your favor.

I would focus on training staff on the importance of customer service, setting clear expectations, and modeling great customer interactions. Implementing a system for collecting feedback can help me identify areas for improvement.

Provide a specific example demonstrating your ability to prioritize tasks, delegate when needed, and keep the team focused on delivering service. It's crucial to explain how this led to a successful outcome for both customers and team members.

I maintain a positive outlook and lead by example. I keep my team motivated by recognizing their efforts, celebrating our achievements, and ensuring we have the resources to succeed together. Creating a supportive team environment boosts morale.

Express your passion for pizza and customer service. Emphasize Domino's growth, your excitement about being part of the team that creates great customer experiences, and how you see yourself taking on the challenges of this role.

I ensure compliance by conducting regular training and reviews with the team on policies and procedures. I believe in leading with transparency and holding everyone accountable to maintain high standards.

An effective team leader should possess good communication skills, empathy, decision-making abilities, and the capability to inspire and motivate. It’s essential to build trust and foster collaboration among team members.

I would engage the team in activities that build camaraderie, like team-building exercises or brainstorming sessions for improving service. It’s crucial to keep spirits high and encourage creative thinking to enhance operations.

To me, excellent service means exceeding customer expectations by being attentive, friendly, and efficient. It’s about solving problems, making genuine connections with customers, and ensuring they leave happy and satisfied.