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Starter @ The Lido

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

 

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

 

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.


Hours:

Part-Time, Seasonal Position (May - October)

Approx. 3-4 days per week, 9:00 AM - 2:00 PM


Position Summary:
  • The Lido Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed. Due to the nature of the position, the golf starter must be organized, knowledgeable, and friendly, all while maintaining control of the first tee.


Essential Duties and Responsibilities:
  • Ensure the orderly flow of play in accordance with posted tee times
  • Provide an informative welcoming speech to each group of golfers, informing them of local rules and anticipated pace of play
  • Be well spoken regarding the history of The Lido
  • Stay in close communication with Golf Shop staff regarding any changes with tee times
  • Neatly record all necessary details as outlined on the daily play sheet
  • Maintain an adequate supply of scorecards, pencils, tees, etc. in the starter box
  • Be prepared for working outside, potentially in inclement weather
  • Conduct oneself in a professional manner and maintain a professional image
  • Ensure all Sand Valley and Lido policies and procedures are being followed at all times
  • Become proficient in recognizing and knowing The Lido Membership
  • Provide excellent customer service, professional advice and assistance to guests
  • Assist with other duties as assigned by the Lido Golf Professional


Qualifications:
  • 1-2 years of hospitality experience preferred
  • Positive attitude, professional manner and appearance in all situations
  • Read and write (English)
  • Communicate verbally with staff members with or without the use of two-way radios
  • Give and/or follow verbal and written instructions
  • Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
  • Lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly


Classification:
  • Part-Time Seasonal, Hourly, Non-Exempt


Sand Valley LLC is an Equal Opportunity Employer

What You Should Know About Starter @ The Lido, Dream Golf

Are you ready to become a vital part of the Sand Valley experience? As a Starter at The Lido golf course, located in the stunning landscapes of Nekoosa, WI, your role will be essential in creating memorable experiences for our guests. The Lido Starter is one of the first faces golfers see, making it imperative to provide exceptional service while managing tee times and ensuring smooth play. You’ll have the opportunity to welcome each group with an informative speech, share the captivating history of The Lido, and communicate effectively with the Golf Shop staff to adapt to any changes. You’ll contribute to maintaining the flow of play and uphold all local rules and policies, regardless of Mother Nature's whims. With a friendly demeanor and well-organized approach, you'll enhance the guest experience as they immerse themselves in our world-class golfing atmosphere. This part-time, seasonal position is perfect for someone who enjoys being outdoors and interacting with enthusiastic guests. If you are passionate about golf and hospitality, then The Lido is the ideal place for you to shine during our peak season from May to October. Join us in showcasing the stunning Wisconsin wilderness and being part of a community that values connection and outstanding service. Let’s create unforgettable moments together at Sand Valley!

Frequently Asked Questions (FAQs) for Starter @ The Lido Role at Dream Golf
What are the responsibilities of a Starter at The Lido?

As a Starter at The Lido, your primary responsibilities include managing tee times, providing welcoming speeches to golfers, and ensuring compliance with course rules. You'll also lean on your communication skills to stay connected with the Golf Shop staff and meticulously record play details. Ultimately, your aim is to ensure a smooth and enjoyable experience for everyone on the course.

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What qualifications do I need to apply for the Starter position at The Lido?

To apply for the Starter position at The Lido, you'd ideally have 1-2 years of hospitality experience. A positive attitude, effective communication skills in English, and the ability to remain professional in all situations are crucial. Being physically fit to stand for several hours and handle equipment like scorecards and tees is also essential.

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How does the Starter role at The Lido enhance the golfing experience?

The Starter role at The Lido is fundamental in enhancing the golfing experience by ensuring that play starts smoothly and efficiently. Your welcoming demeanor and informative guidance create an inviting atmosphere, helping golfers understand course rules and expected pace of play. This leads to a more enjoyable round for everyone involved.

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What is the work schedule for the Starter position at The Lido?

The Starter position at The Lido is a part-time, seasonal role, running from May to October. You can expect to work approximately 3-4 days per week, primarily during morning hours ranging from 9:00 AM to 2:00 PM, allowing you to enjoy the beautiful summer weather while engaging with guests.

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What qualities make a successful Starter at The Lido?

A successful Starter at The Lido embodies qualities such as organization, friendliness, and a thorough understanding of golf course operations. Being well-spoken, approachable, and knowledgeable about the history of The Lido will not only impress guests but ensure that the day runs smoothly and efficiently from the first tee.

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Common Interview Questions for Starter @ The Lido
How would you manage a situation where golfers are not adhering to tee times at The Lido?

In such a situation, I would politely remind the golfers of the importance of adhering to tee times to maintain a pleasant pace for all players. Clear communication and a friendly demeanor can often defuse any tension while ensuring that everyone enjoys their golfing experience.

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Can you describe your approach to customer service as a Starter at The Lido?

My approach to customer service as a Starter at The Lido involves actively engaging with guests, ensuring they feel welcomed and informed. I believe in anticipating their needs, providing clear instructions, and exhibiting a friendly attitude to create a positive atmosphere right from the first interaction.

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What methods would you use to maintain communication with the Golf Shop staff during your shift?

I would utilize two-way radios or direct verbal communication to relay any changes with tee times. Establishing a rapport with Golf Shop staff is crucial, ensuring teamwork and coordination throughout the day.

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How would you describe the history of The Lido to guests?

I would share key highlights of The Lido's history, emphasizing its design inspiration from London’s heathland courses. Sharing anecdotes about its creation and how it integrates with Sand Valley's vision for offering an authentic golfing experience would engage guests and enrich their overall visit.

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How do you handle outdoor work in inclement weather as a Starter?

Handling outdoor work in inclement weather requires preparation and adaptability. I would ensure appropriate clothing for the conditions and remain vigilant about safety protocols while prioritizing guest experience. If necessary, I'd communicate with the Golf Shop regarding delays or concerns.

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What strategies do you have for keeping detailed records as required in this role?

To maintain detailed records efficiently, I would develop a consistent method for tracking tee times and daily play. Attention to detail combined with organizational skills ensures accuracy, which is crucial for providing excellent service and maintaining course policies.

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Describe how you would ensure a welcoming experience for guests at The Lido.

I would ensure a welcoming experience by greeting each group warmly, providing thorough information about the course, and being attentive to their needs. Listening actively to their questions and offering assistance would go a long way in making their day enjoyable.

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How would you maintain your professionalism in high-pressure situations on the course?

Maintaining professionalism in high-pressure situations involves staying calm and focused. I would remind myself that clear communication and a composed attitude are key to resolving issues efficiently while ensuring guests feel taken care of.

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What personal qualities do you think are important for a Starter at The Lido?

Important personal qualities for a Starter at The Lido include a friendly attitude, patience, and strong communication skills. Being organized and proactive in addressing guests' needs will further enhance their experience at the course.

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Why do you want to work as a Starter at The Lido?

I want to work as a Starter at The Lido because I am passionate about golf and hospitality. The opportunity to connect with guests in such a beautiful setting aligns perfectly with my values of service and community, and I would love to contribute to the remarkable experiences Sand Valley offers.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 29, 2025

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