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Senior Sales Manager - Neighborhood Direct Sales Client Services

DSI is seeking a Neighborhood Direct Sales Account Manager (Senior Sales Manager) to join our growing team! The primary focus for this role is to facilitate clear and concise communication to and from DSI teams, AT&T, and partner stakeholders with a goal of effectively leveraging available information, programs, and initiatives to maximize overall engagement and ultimately drive sales.

Travel or office requirements: This is a Remote opportunity with 30% travel required for business needs

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all we are a one-stop solution to help sales partners uncover growth opportunities.

Responsibilities include but are not limited to the following:

  • Establish and maintain consistent communication with designated AT&T NAM teams and all relevant partner team members via scheduled calls and meetings
  • Manage and lead channel-specific initiatives while working closely with AT&T, sales partners, and DSI teams to ensure timely and accurate execution
  • Partner with the Vice President of Client Services to facilitate and ensure alignment and engagement between DSI field, operations, and training teams on NDS channels
  • Work closely with partner stakeholders to understand all field and training support needs for designated retailers
  • Responsible for gathering and reporting feedback from the field team to fulfill requests from AT&T as needed
  • Provide thorough channel updates to DSI leadership as requested
  • Work with partner stakeholders to align DSI support with their needs
  • Understand sales trends by channel and assist in steering strategy and focus accordingly
  • Becomes subject matter expert for DSI on all things NDS channel related
  • Spends sufficient time in the field understanding and engaging in all aspects of NDS channel
  • Attends meetings and events as needed by DSI and AT&T (overnight travel expected)
  • Inspects resources to ensure accuracy on promotions and offers
  • Consistently carry themselves in a manner that appropriately represents DSI to all relevant stakeholders
  • Previous experience in sales & leadership within outside sales channels. 
  • Previous experience as a Sales Manager in a fast-paced, quota-driven environment as a Direct Manager, Sales Manager, Area Manager, District Manager, Regional Manager, etc. 
  • Motivate teams and sales reps
  • Develop sales skills via action plans
  • Ability to evaluate teams and analyze data to identify opportunities and build improvement plans
  • Exceptional leader with a passion and dedication for mentoring and coaching sales and supporting partners to be successful
  • Must possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology
  • Ability to thrive in an entrepreneurial, unstructured work environment
  • Strong and effective communication, analytical, and presentation skills
  • Ability to work flexible hours to participate in evening, weekend, and holiday events
  • Must be proficient in MS Word, Excel, and PowerPoint
  • Experience working with and meeting quotas
  • Working knowledge of basic retail business and operations
  • Working knowledge of the wireless industry and technology
  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T Wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Manager - Neighborhood Direct Sales Client Services, DSI Systems

DSI is excited to welcome a dynamic individual to our team as a Senior Sales Manager - Neighborhood Direct Sales Client Services! In this essential role, you'll be the linchpin that ensures seamless communication across our teams, AT&T, and various partner stakeholders, all aimed at driving sales and maximizing engagement. This remote position, which does require some travel (about 30%), will have you collaborating closely with the Vice President of Client Services to align our goals and support the needs of our sales partners. You’ll be responsible for managing channel-specific initiatives, gathering crucial feedback from the field, and providing insightful updates to DSI leadership. We're looking for someone with a proven track record in sales leadership, who thrives in a fast-paced environment and is dedicated to mentoring their team. With DSI, you won't just be part of a company; you'll be a part of a family that values relationships and is committed to uncovering growth opportunities across multiple sectors—from mobility and broadband to residential solutions. Your strong communication and analytical skills will play a key role in steering our sales strategy and fostering collaboration among all stakeholders. With DSI, you'll not only enjoy competitive benefits right from day one, including health insurance and a robust 401k plan, but you'll also have the opportunity to grow within our organization. If you're passionate about technology, motivated by success, and eager to make an impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Sales Manager - Neighborhood Direct Sales Client Services Role at DSI Systems
What are the responsibilities of a Senior Sales Manager at DSI?

As a Senior Sales Manager - Neighborhood Direct Sales Client Services at DSI, your primary responsibilities will include facilitating communication between teams, managing channel-specific initiatives, and collaborating with AT&T and sales partners. It will involve understanding sales trends, gathering feedback from the field, and providing updates to leadership, ultimately driving sales engagement and success.

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What qualifications are needed for the Senior Sales Manager position at DSI?

To excel as a Senior Sales Manager at DSI, candidates should have previous experience in sales leadership roles such as Sales Manager, District Manager, or Regional Manager. It's important to demonstrate strong communication and analytical skills, along with a passion for mentoring teams. Familiarity with the wireless industry and a track record of meeting quotas are also essential for this position.

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How does the Senior Sales Manager role at DSI support career growth?

At DSI, we believe in promoting from within. As a Senior Sales Manager, you'll have numerous opportunities for advancement, with the chance to develop your leadership skills and mentor others. Our commitment to employee growth means you'll continually enhance your career potential while contributing to our family's success.

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What type of work environment can I expect as a Senior Sales Manager at DSI?

The work environment for a Senior Sales Manager at DSI is entrepreneurial and dynamic, providing flexibility and opportunities to thrive. You’ll experience a remote work setting with travel involved, allowing you to engage directly with partners and sales teams in various locations, all while fostering collaboration and facilitating team success.

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What benefits do Senior Sales Managers receive at DSI?

As a Senior Sales Manager at DSI, you’ll enjoy a comprehensive benefits package that includes medical, dental, vision, and life insurance starting the first day of the month after your employment begins. Additionally, we offer a 401k plan with employer matching, paid vacation, personal/sick days, and special perks like an AT&T wireless discount.

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Common Interview Questions for Senior Sales Manager - Neighborhood Direct Sales Client Services
What strategies do you use to drive sales as a Senior Sales Manager?

To effectively drive sales, it's essential to analyze sales data to identify trends, create actionable plans, and motivate your team through training and mentorship. Be prepared to discuss specific campaigns you've led and how you adjusted strategies based on performance metrics to enhance results.

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How do you manage communication between different teams?

Manage communication by establishing regular check-ins and ensuring all relevant stakeholders are brought into critical discussions. Highlight your experience in leading meetings and how you utilize tools and platforms to keep everyone informed and aligned with the sales strategy.

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Describe your experience in a quota-driven environment.

Discuss your familiarity with quota-driven sales environments by sharing specific targets you've met or exceeded. Break down your methodologies for achieving these goals and your approach to inspiring your team to meet challenges collectively.

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Can you give an example of how you’ve successfully led a sales initiative?

Prepare to present a concrete example where you led a sales initiative, outlining your strategic approach, the obstacles you faced, and the quantifiable results achieved. Highlight how you involved team members and stakeholders throughout the process.

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What makes you a suitable candidate for the Senior Sales Manager position?

Articulate your sales experience, leadership style, and your adaptable skill set that aligns with DSI's values. Emphasize your passion for technology and how your unique experiences can positively impact the team and overall sales initiatives.

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How do you evaluate and develop your sales team?

Discuss your methods for assessing team performance, including regular evaluations and one-on-one coaching sessions. Detail how you create development plans tailored to individual team members based on their strengths and growth opportunities.

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How do you gather and use feedback from field teams?

Explain your approach to soliciting feedback from field teams through surveys, regular meetings, and open channels of communication. Highlight how you take this feedback and use it to make informed decisions that enhance sales strategies and team performance.

Join Rise to see the full answer
What role do you think training plays in sales success?

Training is crucial for long-term sales success. Discuss how you've implemented training programs to develop skills and knowledge, ensuring that your sales team feels equipped and confident in tackling challenges while driving sales.

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How do you stay updated on trends in the wireless industry?

Talk about your proactive methods for staying informed, such as attending industry conferences, joining professional organizations, and following key publications. Mention any community engagements or networks you participate in to stay connected with the latest shifts in the industry.

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How do you handle underperforming sales team members?

Address underperformance with compassion and clarity by having candid discussions with team members. Provide actionable feedback, support for skill development, and set clear expectations for improvement to help underperformers get back on track effectively.

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DSI engineers, manufactures and services various types of standard and custom machinery for the textile, cut & sew, nonwoven and film industries. In addition DSI represents companies whose products include, Heat Seaming Machines, Safety Chucks, ...

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Full-time, remote
DATE POSTED
March 15, 2025

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