Senior UX Designer

As a Senior UX Designer at Duke Energy, you'll be responsible for creating human-centered designs that enhance user experiences across various digital platforms. This includes gathering user requirements, developing prototypes and mockups, and collaborating with cross-functional teams to ensure designs meet user and business needs. You’ll also lead workshops to gather feedback and mentor junior designers, ensuring that design standards and best practices are upheld.

To apply for the Senior UX Designer role at Duke Energy, you need a Bachelor’s degree in a related field such as Information Technology or Graphic Design, along with a minimum of four years of related work experience. Alternatively, an Associate’s degree combined with at least five years of relevant experience can also meet the qualifications. Strong proficiency in design tools like Figma, as well as experience in user-centric design principles, are highly desired.

Duke Energy values professional growth and offers a supportive environment for Senior UX Designers to enhance their skills. You'll have opportunities to collaborate closely with experienced professionals in cross-functional teams, participate in workshops, and mentor junior designers. Additionally, Duke Energy encourages ongoing learning and development, ensuring that you stay at the forefront of the latest design trends and methodologies.

The work environment for a Senior UX Designer at Duke Energy is collaborative and friendly. Emphasizing teamwork, you will engage with business partners and IT teams to create innovative designs. It’s a hybrid work setup, which means you can enjoy the flexibility of working both remotely and onsite after your onboarding period. This promotes a balance between productivity and personal life, ensuring job satisfaction.

As a Senior UX Designer at Duke Energy, you should be proficient in tools like Figma for design and prototyping, along with a strong understanding of user interface design patterns and accessibility guidelines (like WCAG). Familiarity with various research methodologies, wireframing, and usability testing will also be beneficial in creating effective user experiences.

Your design process should be user-centered, starting with thorough research and understanding of user needs. Discuss how you gather requirements through interviews and surveys, create user personas, and develop prototypes for testing. Be sure to emphasize collaboration with cross-functional teams to ensure feedback is incorporated at every stage.

Handling feedback is crucial in UX design. Share an example that illustrates your openness to feedback and how you actively seek it during the design process. Discuss how you prioritize the suggestions and use them to enhance your designs, demonstrating your commitment to user satisfaction.

Important UX design metrics often include user satisfaction scores, completion rates, and task success rates. Discuss how you utilize analytics tools to track these metrics and how they inform your design decisions, leading to more effective user experiences.

Accessibility is essential in UX design to ensure that all users, regardless of their abilities or disabilities, can access and benefit from digital platforms. Explain your familiarity with WCAG guidelines and how you implement design strategies that cater to diverse user needs, creating inclusive experiences.

Share a specific project example that highlights your collaborative skills. Discuss your role in coordinating with engineers and product managers, how you contributed to bridging the gap between design and development, and the successful outcomes resulting from that teamwork.

Discuss your proficiency in tools like Figma, Adobe XD, or Sketch, and explain why you prefer them based on their functionality, ease of use, and collaboration features. This showcases your technical skills and your understanding of the tools that enhance the design process.

Explain your method for aligning user-focused designs with business objectives. Discuss how you prioritize user needs while still understanding the business requirements and constraints, ensuring that your designs drive results that benefit both users and the company.

Identify current trends like personalization, AI integration, and advanced prototyping tools that are shaping the UX landscape. Discuss how you stay updated with the latest trends and how you incorporate them into your designs to keep them relevant and effective.

Share specific techniques you utilize for conducting user research, such as surveys, interviews, and usability testing. Discuss how this research influences your design decisions and enhances the user experience, demonstrating your commitment to user-centered design.

User experience is critical because it directly impacts user satisfaction and interaction with products. Discuss how a positive user experience can lead to more engagement, loyalty, and ultimately, business success. Emphasize your passion for creating designs that resonate with users and improve their day-to-day interactions.