Case Manager - $5,000 retention bonus

As a Case Manager at Dungarvin, your primary responsibility will be to empower individuals to live as independently as possible by helping them secure necessary community resources and supports. You will assess needs, plan services, coordinate assistance, and provide ongoing advocacy to guide clients through the service delivery system effectively.

To qualify for the Case Manager role at Dungarvin, you need a bachelor's degree in social work, psychology, sociology, or a closely related field, along with at least one year of experience as a social worker or case manager. Additionally, a valid driver’s license and proof of automobile insurance are essential.

Dungarvin provides an attractive benefits package for its Case Managers, which includes an annual salary of $53,100, medical, vision, and dental insurance, paid time off, a 401(k) plan with employer match, and a $5,000 retention bonus. Employees can also take advantage of various growth and development opportunities.

At Dungarvin, we understand the importance of work/life balance for our Case Managers. We offer flexible work schedules, a hybrid work environment, and generous paid time off, allowing you to balance your professional commitments with your personal life effectively.

A typical day for a Case Manager at Dungarvin involves local travel to meet with clients, conducting assessments, coordinating services, and collaborating with community organizations. You'll spend time planning and monitoring services, all while providing support and advocacy to help clients achieve their goals.

When answering this question, focus on specific instances where you managed a case load, highlighting your approach to assessing client needs, coordinating services, and collaborating with community resources. Emphasize your commitment to client-centered care.

Discuss the importance of empowering clients by using a person-centered approach. Share examples of how you facilitate discussions, provide information, and respect their autonomy, ensuring that you guide rather than direct their decisions.

Explain your approach to conflict resolution. Talk about specific techniques you’ve used, such as active listening, empathy, and clear communication to navigate disagreements, reinforcing your ability to maintain professional relationships.

Identify key qualities such as compassion, communication skills, organizational abilities, and knowledge of community resources. Share personal experiences illustrating how these traits have contributed to your success in previous roles.

Demonstrate your knowledge of local services by mentioning specific agencies and resources you have previously worked with. Highlight your effectiveness in leveraging these connections to support clients in navigating their service needs.

When discussing your prioritization skills, focus on your ability to evaluate urgency based on client needs, deadlines, and the complexity of each case. Mention any tools or methodologies you utilize to stay organized and efficient.

Provide a detailed overview of your assessment process, including the tools and techniques you use to gather information about clients' needs, preferences, and goals. Emphasize the importance of regular follow-ups and ongoing evaluation.

Discuss your commitment to cultural competence by explaining how you adapt your approaches based on clients' backgrounds, needs, and preferences. Share any training or experiences that have enhanced your understanding of diverse populations.

Highlight your collaborative nature by discussing how you build relationships with other professionals, such as healthcare providers and community organizations. Share experiences that illustrate your ability to work toward common goals for clients.

Express your passion for supporting individuals with disabilities and how Dungarvin’s mission aligns with your values. Share insights about the organization's dedication to quality care and the positive impact it has on the community.