Auction Lot Viewing Assistant (temporary event work)

As an Auction Lot Viewing Assistant at Eagle Eye, your primary responsibilities include assisting in showcasing consignment and property to potential buyers during events. You'll work closely with company representatives, ensuring that customers feel valued and informed about the items on display. Your role also involves problem-solving and addressing any client or customer issues, all while maintaining the highest level of professionalism and integrity.

For the Auction Lot Viewing Assistant position at Eagle Eye, while it's an entry-level role, some experience is preferred. We look for candidates who demonstrate a high level of integrity, professionalism, and strong verbal and written communication skills. The ability to remain calm under pressure, think critically, and resolve problems effectively is essential for this job.

As an Auction Lot Viewing Assistant at Eagle Eye, you'll earn between $25 to $27 per hour, depending on your level of experience. This competitive pay rate reflects the importance of your role during our events and rewards your dedication to high-quality customer service.

A successful Auction Lot Viewing Assistant at Eagle Eye should exhibit a blend of interpersonal skills, professionalism, and a calm demeanor. Being personable, articulate, and having strong reasoning abilities will help you engage effectively with buyers. Additionally, a focus on security and ethical conduct is invaluable in representing our top-tier reputation in the Security industry.

The Auction Lot Viewing Assistant position at Eagle Eye is available for an AD HOC EVENT scheduled for late April 2025. This is a temporary part-time role, with work hours that can exceed 50 hours during the event, providing a fantastic opportunity to gain experience in a dynamic environment.

When answering this question, share your interest in the Security industry and highlight your commitment to customer service. Mention how you align with Eagle Eye's values, such as integrity and professionalism, and express your enthusiasm for contributing to a respected team.

Discuss your ability to articulate clearly and your approach to fostering engaging conversations with clients. Emphasize the importance of listening actively and adapting your communication based on the needs and responses of potential buyers.

Prepare a specific example that showcases your problem-solving abilities. Focus on the steps you took to understand the situation, the solution you implemented, and the positive outcome, stressing how you maintained professionalism throughout.

Highlight the significance of integrity and customer service. Explain how these qualities are crucial in fostering trust with potential buyers and ensuring a positive experience while representing Eagle Eye.

Share strategies you use to stay calm, such as practicing mindfulness or effective time management. Offer examples of past experiences where you successfully handled stressful situations while maintaining professionalism.

Discuss your approach to building rapport with buyers, highlighting the importance of understanding their needs. Describe how you would provide valuable information and be proactive in answering questions during the viewing process.

Discuss your perspective on the role being pivotal in creating a positive experience for buyers. Explain how your skills can help enhance customer engagement and ultimately lead to successful sales for the company.

Provide an example demonstrating your critical thinking skills and your methodology for addressing challenges. Emphasize your ability to think on your feet while maintaining focus on customer service and client satisfaction.

Share your definition of excellent customer service, focusing on empathy, responsiveness, and communication. Discuss how you would apply this in your role as an Auction Lot Viewing Assistant at Eagle Eye to enhance buyer experiences.

Explain how attention to detail can significantly impact the buyer's experience and the overall success of the event. Provide specific examples of how being meticulous contributes to professionalism and customer satisfaction.