Events Lead

As an Events Lead at Eataly, you will execute both public and private in-person events, including specialized cooking and wine classes, group reservations, press events, tastings, and private receptions. Your role includes supervising event staff to ensure a seamless experience for guests, writing and monitoring class descriptions, and creating online registration pages. Communication with guests and managing client relationships are also key responsibilities.

To apply for the Events Lead role at Eataly, you should possess a Bachelor’s Degree along with at least three years of experience in restaurant operations, sales management, marketing, or event planning. Organizational and project management skills are essential, along with excellent communication abilities. An advanced knowledge of Microsoft Office and familiarity with Italian wine and gastronomy are also important. Proficiency in the Italian language is a plus!

Events Leads at Eataly earn a competitive hourly base rate ranging from $22 to $25. In addition to this, Eataly offers a range of benefits, including medical, dental, and vision insurance, paid time off, a 401K plan with matching contributions, and various discounts and bonuses.

The work schedule for an Events Lead at Eataly requires flexibility. The role often includes evenings, weekends, and holidays to accommodate special events and classes. Being available for varied shifts is important to ensure all events are executed successfully and that guests receive top-notch service.

The work environment for an Events Lead at Eataly is dynamic and engaging, centered around a passion for Italian cuisine and culture. You're surrounded by enthusiastic colleagues and guests, and your role fosters creativity and collaboration as you work with different departments to plan memorable events. It's a vibrant place where food and hospitality come together!

When planning an event, I start by defining the goals and objectives, followed by careful budgeting and resource allocation. I ensure that clear communication is established with all stakeholders, and I create a detailed timeline for logistics. During execution, I pay close attention to detail and guest experience, adapting to any changes that may arise.

I once managed a large wine-tasting event where we had to quickly adjust due to unexpected weather conditions. I coordinated with venue staff to secure a backup indoor space, communicated with guests promptly, and ensured the event proceeded smoothly. The positive feedback from attendees showed that adaptability is key!

Effective communication starts with pre-event meetings where all team members understand their roles and responsibilities. During the event, I maintain open lines of communication through radios or messaging apps, allowing us to address issues swiftly. Post-event, we hold a debrief to discuss successes and areas for improvement.

I believe in proactive communication and follow-up. I create personalized experiences by remembering clients’ preferences and reaching out regularly with updates on upcoming events or new offerings that may interest them. Building trust and being attentive to their needs are crucial for lasting relationships.

Time management is about prioritizing and planning. I use project management tools to track deadlines and tasks for each event, ensuring I allocate sufficient time for each. I also delegate responsibilities to team members and regularly assess progress, adjusting as necessary to stay on track.

Creativity is essential for designing engaging and unique events that resonate with guests. I enjoy brainstorming innovative themes and interactive experiences that highlight our culinary offerings. Staying current with trends also inspires fresh ideas that enhance our events and attract attendees.

After an event, I received feedback regarding the pacing of activities. I reached out to the guests for more detailed insights and acknowledged their concerns. I then reviewed staff feedback and made adjustments for future events to ensure better pacing, demonstrating the importance of learning and adapting from feedback.

Eataly’s mission focuses on promoting Italian culture through food. Hosting educational events aligns perfectly with this mission by allowing guests to explore authentic culinary experiences, from cooking classes to tastings. I see my role as a bridge between Eataly’s offerings and our community.

I subscribe to industry newsletters, follow influential chefs and event planners on social media, and attend workshops. Networking with other professionals also provides valuable insights into trends. Staying informed allows me to incorporate fresh ideas and continuously enhance the events we offer.

I have a deep love for Italian food and culture, and I thrive on creating experiences that bring people together. Working at Eataly allows me to combine my skills in event planning with my passion for food, all while engaging with a community that shares this enthusiasm. It feels rewarding to create memorable moments for guests.