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Senior Director, Supply Chain

Imagine how your ideas and expertise can change a patient’s life. Our Global Supply Chain and Quality (GSC&Q) team plays a central part in ensuring our products are delivered to patients with structural heart disease. You’ll partner cross-functionally with manufacturing operations, engineering, and global demand planning teams, delivering thoughtful solutions to complex challenges all while servicing patients in the medical device industry. Whether your work includes strategic inventory planning, warehouse management, material handling, or any of our other supply chain opportunities, you will be making a meaningful contribution to our team and to patients all over the world.


You can make a meaningful difference to patients around the world. At the Edwards Lifesciences Draper, Utah manufacturing facility, our team creates the devices that transform patients’ lives. As part of our manufacturing plant that plans, purchases, assembles, and delivers, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.


The Senior Director will strategically oversee the supply chain team, ensuring efficient procurement of raw materials, sourcing non-inventory goods and services, and creating and executing the production plan to meet volume and mix requirements. Additionally, they will manage the warehousing of raw materials and work-in-progress and oversee the shipment of finished goods to distribution centers.

How you’ll make an impact:

  • Partner with commercial leadership to define demand plan, manage supply strategies with GSC leadership and ensure alignment with executive leadership team. 

  • Direct team members and demand/supply forecast activities that include product lines with high complexity while ensuring customer service levels meet corporate objectives within inventory guidelines with critical financial relevance that impact the organization.

  • Set and lead the implementation of strategic processes that align with key business strategies.

  • Ensure processes exist to execute the strategic plan for the site and GSC organization while meeting customer needs (e.g., achieving customer fill rates, supporting new product launches, maintaining line uptime, supporting make/buy decisions). 

  • Plan and direct strategic activities (e.g., launch planning) including prioritizing and selecting appropriate projects with overall responsibility for meeting business objectives. Lead in identifying risk, developing complex mitigation strategies, defining best practices and alternative solutions, and resolving issues in collaboration with cross-functional and/or matrixed teams.

  • Responsible for driving continuous improvements in the key indicators for supply chain optimization, including customer service, system adoption, schedule adherence, reduced obsolescence and reduced inventory, while meeting cost targets.

  • Develop and lead the implementation of network-wide strategies to ensure business continuity (e.g., inventory targets). Identify, escalate, and develop plans to mitigate/eliminate risks, direct and communicate BU/GSC strategies which include collaborating with internal parties.

What you’ll need:

  • Bachelor's Degree with 12 years of leadership experience in planning, purchasing, warehousing, and materials management in a highly regulated environment. 

  • Demonstrated track record in people management. 

  • Proven successful project and change management experience. 

  • Transformation experience using Lean and Six Sigma tools.

What else we look for: 

  • MBA, Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and/or Certified Professional in Supply Management (CPSM).

  • Proficient in both Microsoft Office Suite and related systems including JDE, Advanced Planning Systems working with Demand Flow methodology.

  • Proven expertise in warehouse and distribution technologies (e.g., RFID, WMS, Bar Coding).

  • Expert understanding of planning concepts and requirements (e.g., CRP (Capacity Requirement Planning), MRP (Material Requirements Plan), Production Scheduling and Sequencing.

  • Expert understanding of Sales, Inventory and Operating Planning (SIOP or S&OP).

  • Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making.

  • Expert understanding of supply chain procedures while looking beyond existing methodologies and own discipline to define and resolve complex problems.

  • Expert understanding of related aspects of planning, purchasing, and logistics processes and/or systems.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Senior Director, Supply Chain, Edwards Lifesciences

Imagine the difference you can make in patients' lives as the Senior Director, Supply Chain at Edwards Lifesciences in Salt Lake City, Utah. Our Global Supply Chain and Quality team is at the heart of delivering crucial medical devices to those with structural heart disease, and we want you to bring your expertise and creativity to our mission. In this role, you'll collaborate with various teams—including manufacturing operations, engineering, and global demand planning—to devise innovative solutions for complex supply chain challenges. You'll oversee strategic inventory planning, material handling, and warehousing, ensuring that our products reach patients efficiently. As the Senior Director, your leadership will be pivotal in managing the procurement of raw materials and directing the production plan to meet both volume and diversity needs. You'll also be instrumental in supporting new product launches and ensuring that customer service levels align with our ambitious corporate objectives. Continuous improvement will be your mantra as you drive optimization across key supply chain metrics like inventory reduction and schedule adherence. With your commitment to excellence and a shared vision with our leadership teams, your contributions will have a lasting, positive impact on healthcare. If you're ready to step up and make significant strides in improving patient outcomes through a streamlined supply chain, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Director, Supply Chain Role at Edwards Lifesciences
What are the responsibilities of the Senior Director, Supply Chain at Edwards Lifesciences?

The Senior Director, Supply Chain at Edwards Lifesciences is responsible for overseeing procurement, inventory management, and the delivery of finished goods. Key duties include collaborating with commercial leadership to define demand plans, leading supply chain strategies to meet customer service objectives, and implementing processes to support new product launches. The director also spearheads continuous improvement initiatives to enhance key performance indicators while managing complex forecasting activities.

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What qualifications are required for the Senior Director, Supply Chain position at Edwards Lifesciences?

To qualify for the Senior Director, Supply Chain role at Edwards Lifesciences, candidates should have a Bachelor's Degree and at least 12 years of leadership experience in planning, purchasing, and materials management within regulated environments. Certifications such as MBA, CSCP, CPIM, or CPSM are preferred, along with proficiency in advanced planning systems and strong problem-solving skills.

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What skills are essential for the Senior Director, Supply Chain role at Edwards Lifesciences?

Essential skills for the Senior Director, Supply Chain at Edwards Lifesciences include expertise in warehouse and distribution technologies, strong analytical and critical thinking abilities, and proficiency in planning concepts like MRP and SIOP. Additionally, having transformation experience utilizing Lean and Six Sigma tools is highly valuable.

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What impact does the Senior Director, Supply Chain have on patient outcomes at Edwards Lifesciences?

The Senior Director, Supply Chain at Edwards Lifesciences directly influences patient outcomes by ensuring efficient supply chain processes that facilitate the timely delivery of life-saving medical devices. By optimizing operations and collaborating cross-functionally, the director helps maintain high service levels and improves product availability, ultimately benefiting patients who depend on these critical healthcare solutions.

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How does Edwards Lifesciences support the continuous improvement efforts in the supply chain?

Edwards Lifesciences emphasizes continuous improvement within the supply chain by encouraging the adoption of best practices and innovative strategies. The Senior Director, Supply Chain plays a crucial role in identifying areas for optimization, implementing Lean and Six Sigma methodologies, and monitoring key performance indicators to enhance efficiency and meet organizational goals.

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Common Interview Questions for Senior Director, Supply Chain
Can you explain your approach to managing complex supply chains?

When managing complex supply chains, it’s essential to adopt a strategic mindset that focuses on collaboration and data-driven decisions. I ensure clear communication across teams, utilize advanced analytics to forecast demand accurately, and continuously assess performance metrics to identify areas for improvement. Engaging stakeholders at all levels also helps to align objectives and maintain flexibility in responding to changes.

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Describe a time when you implemented a process improvement in your supply chain.

In my previous role, I led a Lean initiative that reduced inventory holding time by 30%. By analyzing workflow and identifying bottlenecks, I worked with cross-functional teams to redesign processes, streamline operations, and incorporate just-in-time practices. The result was improved efficiency, lower costs, and enhanced service levels without sacrificing quality.

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How do you handle supply chain disruptions?

I approach supply chain disruptions with a proactive mindset by developing risk management strategies ahead of time. This includes diversifying supplier relationships, maintaining buffer stock for critical items, and ensuring open communication channels with all stakeholders. In the event of a disruption, I quickly gather data, assess the impact, and implement contingency plans to minimize delays and maintain service levels.

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What role does technology play in supply chain management?

Technology is a cornerstone of effective supply chain management. Tools such as advanced planning software, data analytics platforms, and automation systems enhance visibility, streamline operations, and enable better decision-making. Embracing new technologies allows us to adapt swiftly to market changes and improve overall efficiency within the supply chain.

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How would you define success in your role as Senior Director, Supply Chain?

Success in the role of Senior Director, Supply Chain can be defined by achieving operational excellence while ensuring we meet customer demands with accuracy and timeliness. Key performance indicators such as on-time delivery rates, inventory turnover, and customer satisfaction metrics are essential, along with fostering a culture of continuous improvement within the team.

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What strategies do you use for effective inventory management?

Effective inventory management relies on a combination of accurate demand forecasting, regular reviews of stock levels, and implementing just-in-time practices. I focus on maintaining optimal inventory levels to reduce carrying costs while ensuring that we can respond to customer needs swiftly. Regular communication with sales and marketing teams also helps in aligning inventory with anticipated demand.

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Tell me about your experience with Lean and Six Sigma methodologies.

I have successfully applied Lean and Six Sigma methodologies to drive efficiency and reduce waste in supply chain processes. In one instance, I facilitated workshops to train team members in these principles, leading to a 25% reduction in lead times. My hands-on experience with developing KPIs and conducting process audits has equipped me with the tools necessary to foster continuous improvement.

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How do you ensure compliance with regulatory requirements in supply chain management?

Ensuring compliance with regulatory requirements involves staying informed about industry regulations and integrating quality management systems into supply chain operations. I work closely with compliance teams to conduct regular audits, provide staff training, and implement necessary changes quickly. This proactive approach helps us adhere to regulations while maintaining operational efficiency.

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What techniques do you use for demand planning?

I utilize a range of techniques for demand planning, including historical data analysis, market trend evaluations, and collaborative forecasting with sales teams. By combining quantitative and qualitative data, I can create more accurate demand forecasts that align with production capabilities and customer needs, thereby minimizing excess inventory and stockouts.

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What are your leadership strategies for managing a diverse supply chain team?

My leadership strategies for managing a diverse supply chain team include fostering open communication, recognizing individual strengths, and encouraging professional development. I believe in creating an inclusive environment where team members feel valued and empowered to contribute ideas. Regular team-building activities and feedback sessions help in aligning goals and promoting collaboration.

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Edwards Lifesciences (NYSE: EW), is the global leader of patient-focused medical innovations for structural heart disease and critical care monitoring. We are driven by a passion for patients, dedicated to improving and enhancing lives through par...

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Full-time, on-site
DATE POSTED
March 29, 2025

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