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Sales Account Representative

Job Overview & Responsibilities

The Account Rep 1 is responsible for contributing to the company’s sales goals by utilizing professional sales techniques, maintaining quality relationships with existing accounts, and providing excellent customer service. This sales role is focused on the sale of new subscriptions and the renewal of existing contracts, which include Oracle Linux, Oracle Virtualization, Oracle Automation, My SQL, and Java product lines.  Strong organizational skills are a must.  The Account Rep 1 will track the previous years closed business, renew existing subscription contracts and pursue new subscription business in existing install base and new customers.

 

Duties and Responsibilities:

  • Develop maximum subscription renewals out of assigned accounts through competitive sales techniques and knowledge of the company's products and services to achieve sales goals.
  • Build and maintain quality relations within existing renewal contracts and increase account base and volume of renewal pipeline on a consistent basis.
  • Contact customers via telephone and correspondence as frequently as necessary to meet and surpass profitable sales goals for the company.
  • Pursue opportunities for new subscription products contracts within install base.
  • Support sales team’s efforts to win Enterprise Contracts for subscription product lines.
  • Respond to RFQ's.
  • Interact regularly with Oracle Sales teams in sales activities.
  • Work closely with Oracle to track progress on Available To Renew (ATR) Contracts
  • Work with Mythics Partner Contracts team to submit Non-Standard Deal Requests.
  • Maintain updated, organized files on all accounts in assigned territory.
  • Provide information and/or follow up to customer as requested.
  • Provide feedback to improve efficiencies of the position and processes to renew subscription products.

Other Duties

  • Performs all other duties, as assigned.

Qualifications

Minimum Requirements:

  • Bachelor’s degree, or equivalent experience.
  • 1 -2 years of sales or customer service experience.

Knowledge / Skills / Abilities (KSAs):

  • Organization
  • Sales
  • Communication Proficiency
  • Collaboration Skills
  • Customer/Client Focus
  • Time Management
  • Detail-oriented
  • Independent Worker
  • Problem Solving
  • Proficiency with MS Office

Company Overview

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations.  As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment.  Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! 

 

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:  

  • Comprehensive Health, Dental, and Vision plans 
  • Premier 401k retirement plan with corporate matching and a 529 college saving plan
  • Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
  • Legal Resources

 Unlock Exclusive Benefits for Full-Time Employees: 

  • Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
  • Employee referral program
  • Employee recognition, gift and reward program 
  • Tuition reimbursement for continuing education
  • Remote or hybrid work options
  • Engaging company events such as team building activities, annual awards and kick-off parties
  • Health and wellness-focused activities
  • Relaxation Spaces
  • In-office gourmet coffee, tea, fresh fruit and healthy snacks
  • Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting accommodationrequests@mythics.com. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$45000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Account Representative, Emergent

Are you ready to boost your career as a Sales Account Representative at Mythics in the vibrant Virginia Beach area? As a key player on our team, you will have the opportunity to contribute to our sales goals by utilizing your professional sales techniques and maintaining strong, positive relationships with our existing accounts. This role focuses on selling new subscriptions and renewing existing contracts for our impressive product lineup, including Oracle Linux, Oracle Virtualization, and Java. Your day-to-day will involve tracking previous year’s closed business, efficiently managing renewals, and hunting for new subscription opportunities within both our existing client base and potential customers. Success in this position will come from your excellent organizational skills, as you will regularly contact customers via phone and email, ensuring their needs are met and sales targets are surpassed. You'll also collaborate closely with Oracle Sales teams, respond to RFQs, and maintain organized files for all your accounts. If you have a bachelor’s degree or equivalent experience combined with a solid year or two in sales or customer service, we want to hear from you! Join Mythics and experience a corporate culture built on respect, empathy, excellence, and fun, complete with comprehensive benefits and exciting opportunities for growth. Let’s make great things happen together!

Frequently Asked Questions (FAQs) for Sales Account Representative Role at Emergent
What are the responsibilities of a Sales Account Representative at Mythics?

As a Sales Account Representative at Mythics, your main responsibilities include managing subscription renewals, pursuing new sales for our product lines such as Oracle Linux and Java, and developing strong relationships with our existing accounts. You'll also respond to RFQs and work closely with the Oracle Sales teams to win Enterprise Contracts, ensuring the satisfaction of our customers while meeting sales goals.

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What qualifications are required to become a Sales Account Representative at Mythics?

To qualify for the Sales Account Representative position at Mythics, candidates should possess a bachelor’s degree or equivalent experience, along with 1-2 years of sales or customer service experience. Key skills include excellent organization, communication proficiency, and the ability to work independently while maintaining a detail-oriented focus.

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How does Mythics support the career growth of its Sales Account Representatives?

Mythics fosters career growth for its Sales Account Representatives through tailored benefits, including tuition reimbursement for continuing education and opportunities to participate in engaging team-building events. With a culture that promotes creativity and excellence, you will find various avenues to develop your skills and advance your career.

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What skills are essential for succeeding as a Sales Account Representative at Mythics?

To succeed as a Sales Account Representative at Mythics, you should have strong organizational skills, excellent communication abilities, and a customer-focused approach. Additionally, proficiency in time management and problem-solving will help you navigate the demands of your role effectively, ensuring you achieve sales goals and foster positive client relationships.

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What is the work culture like for Sales Account Representatives at Mythics?

The work culture for Sales Account Representatives at Mythics is vibrant and collaborative. Built on the values of respect, empathy, excellence, and fun, Mythics offers a supportive environment that encourages creative thinking and recognizes employee contributions. You’ll enjoy a work-life balance, remote work options, and a community that values your well-being.

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Common Interview Questions for Sales Account Representative
How do you approach maintaining relationships with existing clients as a Sales Account Representative?

Maintaining relationships with existing clients requires regular check-ins, providing valuable insights about product updates, and being responsive to their needs. Share your strategies for effective communication and how you ensure customer satisfaction, emphasizing your commitment to exceeding expectations.

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Can you describe a successful sales tactic you’ve used in the past?

Discuss a specific sales tactic, such as consultative selling or utilizing CRM tools to track customer interactions. Explain how this tactic helped you close a deal and the positive impact it had on your sales performance, showcasing your ability to adapt strategies based on client needs.

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How do you prioritize your workload in a sales-oriented role?

Prioritizing workload in a sales-oriented role involves assessing urgent tasks, setting deadlines, and using task management tools. Describe your method for organizing daily activities and how you ensure that both new leads and existing accounts receive the attention they require.

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What metrics do you use to measure your success in a sales position?

In a sales position, I measure success via KPIs like closed deals, renewal rates, and customer satisfaction scores. Discuss your experience tracking these metrics and how they've influenced your strategies for achieving sales goals, demonstrating your analytical abilities.

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How do you handle objections from potential clients?

Handling objections requires active listening and empathetic communication. Share your approach to understanding the client's concerns, addressing them with factual information, and demonstrating how your product can provide solutions to their specific challenges.

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What strategies do you use to generate new leads?

Generating new leads involves a mix of networking, attending industry events, and using online platforms strategically. Also, emphasize your proactive approach and creativity in seeking new business opportunities, highlighting a successful lead-generation experience from your past.

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How would you describe your style of communication with clients?

My communication style is friendly yet professional. I strive to establish rapport by being relatable and engaging, while also delivering clear and concise information. Share an example where your communication style positively impacted a client relationship and led to a successful outcome.

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Why do you want to work as a Sales Account Representative at Mythics?

Convey your enthusiasm for Mythics and let your passion for the company's values and products shine through. Discuss how your skills align with the role and why the culture resonates with you, focusing on mutual growth and contribution.

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How do you stay organized while managing multiple client accounts?

Staying organized while managing multiple accounts requires the use of methods such as a CRM system, organized calendars, and detailed note-taking. Explain how these tools help you keep track of important deadlines, communications, and tasks, allowing you to serve clients effectively.

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Describe a time when you turned a dissatisfied customer into a satisfied one.

Use the STAR method (Situation, Task, Action, Result) to explain a specific instance where you handled a dissatisfied customer. Detail what steps you took to address their concerns, the resolution you provided, and the positive outcome that restored their trust in the company.

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Emergent is an award-winning solutions provider, value-added reseller, application platform partner, NASA SEWP V, GSA and CIO-CS schedule holder, and SLSA schedule partner based in Virginia Beach, Virginia. Established in 2006, we specialize in so...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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