The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested. The CSR also provides support to internal departments, ensuring Customer expectations are known, aligned, and achieved.
In this Role, Your Responsibilities Will Be:
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee well-being. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our Location:
Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family-friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, and proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!
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