Inside Sales Associate - Remote

The Inside Sales Associate at EOS IT Solutions is responsible for client engagement, proactively contacting potential clients to uncover sales opportunities. They provide sales support to account teams, manage Salesforce effectively, and assist in lead qualification. Additionally, they conduct virtual sales presentations and work on closing sales orders while maintaining strong customer relationships.

To succeed as an Inside Sales Associate at EOS IT Solutions, candidates should have at least three years of experience in inside sales or a related field. It's beneficial to have experience in audiovisual technology sales, as well as familiarity with CRM software like Salesforce. Strong communication and interpersonal skills are essential to articulate technical information clearly.

No, the Inside Sales Associate position at EOS IT Solutions is not commission-based. The role focuses on providing sales support and engaging with clients rather than relying on commission incentives, making it a stable opportunity for those passionate about technology sales.

EOS IT Solutions is committed to creating a diverse and inclusive work environment. They invite applications for the Inside Sales Associate role from individuals regardless of gender, age, race, or other non-merit factors. This commitment ensures a broad range of perspectives and experiences within the team.

The salary range for the Inside Sales Associate position at EOS IT Solutions is between $65,000 and $75,000 USD. Along with a competitive salary, EOS offers a supportive work environment and opportunities for professional growth and development.

When answering this question, highlight specific roles you've had in inside sales, focusing on your key achievements. Discuss how you've engaged with clients, qualified leads, and closed sales, emphasizing skills like communication and relationship management.

Share your approach to lead qualification by mentioning specific criteria you evaluate, such as interest level or budget. Discuss any tools you use, like CRM software, to track and analyze leads, demonstrating your ability to manage the sales pipeline.

Employ the STAR method (Situation, Task, Action, Result) to articulate a time you faced objections. Emphasize active listening, empathy, and providing well-informed responses to alleviate client concerns, showcasing your problem-solving abilities.

Express your intrinsic motivations, such as a passion for technology or the satisfaction of helping clients find solutions. Mention previous sales milestones to illustrate your drive and commitment and how this aligns with EOS IT Solutions' values.

Discuss your time management strategies, like creating priority lists or using CRM tools to keep track of your tasks. Provide an example of a situation where your prioritization led to successful outcomes, highlighting your organizational skills.

Detail your preparation process for a specific sales presentation, including your approach to customizing content for the audience. Highlight the outcome, focusing on how it led to a successful closing of a sale, and the tools you used during the presentation.

Talk about your familiarity with CRM tools like Salesforce, mentioning specific tasks you've performed, such as managing leads, tracking customer interactions, and generating reports. Discuss how these tasks helped you maintain organization and effectively close sales.

Describe your ability to simplify technical jargon into relatable terms. Provide an example where you successfully communicated complex information to a non-technical audience, ensuring understanding and satisfaction with the product.

Express the importance of communication and follow-up. Discuss how understanding customer needs and being responsive helps to strengthen relationships. Provide an example of how you've successfully built rapport with clients in the past.

Summarize your relevant experience, skills, and how they align with the company's values. Emphasize your passion for sales, technical aptitude, and commitment to exceptional customer service, ensuring the interviewers understand your fit for the team.