Software Engineer, Developer Relations (Metahuman)
WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
ENGINEERING - UNREAL ENGINE
What We Do
Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.
What You'll Do
We are looking for a Technical Artist (Character Tech Artist/Technical Animator) to join our Developer Relations team. As part of this team, you will interact with our end users from various industries, locations, and experience levels to support their use of the MetaHuman product, supporting their character creation pipeline from initial concept to in-game deployment. You will help customers understand and solve complex challenges related to character animation, such as rigging, clothing, grooms, physics, and materials development while ensuring optimal performance in Unreal Engine. The ideal candidate is a proactive technical generalist with experience creating and animating game characters, passionate about digital humans, comfortable working across various character-related disciplines, and enthusiastic about sharing knowledge through demos, tutorials, documentation, and direct support.
In this role, you will
- Consult MetaHuman customers as they navigate complex problems in rigging, facial rigging, animation, groom setup, clothing, physics, and rendering
- Support customers through character pipeline workflows, troubleshooting, solving technical issues and debug and reproduce customer issues, providing clear samples and feedback
- Work closely with the development teams within Epic, serving as a direct liaison between them and our customers
- Represent Epic Games asynchronously on our support portal and in person by attending trade shows such as UEFest and traveling to visit customers directly
- Create and present knowledge-sharing resources such as live presentations, tutorials, and documentation
- Maintain conversations with internal and external multidisciplinary teams to influence the direction of the product through customer insights
- Advocate for our customers' adoption and continued use of MetaHuman and for continuously improving the MetaHuman platform
What we're looking for
- Self-motivated and excellent verbal and written communication skills to collaborate positively with our team and customers
- Proactive problem-solving attitude, with enthusiasm and curiosity to learn new technologies rapidly
- Professional experience as a technical artist or animator, particularly with character pipelines from modeling to animation, rigging, physics, and runtime optimization
- Strong knowledge of Unreal Engine, specifically in areas relevant to characters (Animation Blueprints, performance profiling with Insights, rendering, rigging, physics, etc.)
- Experience using Maya, Houdini, or other DCC applications
- Prior experience with or active interest in MetaHuman technology
- Experience with game development or VFX pipelines focused on digital human technologies
- Groom experience with Houdini or similar tools
- Technical writing background or experience creating customer-facing documentation
- Experience with FACS (Facial Action Coding System)-based facial rigs
Even if you don't exactly fit all the points above, but are eager and willing to learn, we encourage you to apply!
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
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Join Epic Games as a Software Engineer in Developer Relations, where your passion and talent play a crucial role in shaping the future of character creation and animation through our innovative MetaHuman products! Based in Cary, North Carolina, this position is perfect for individuals who thrive in collaborative, creative environments. You’ll engage directly with our end users, helping them tackle challenges in rigging, animation, and character development as they incorporate MetaHumans into their projects. In this dynamic role, you'll share your expertise through demos, tutorials, and direct support, and you'll be instrumental in fostering the community around our cutting-edge technologies. If you're a proactive technical artist or animator with a knack for understanding complex character pipelines, this is the job for you! You’ll leverage your experience with Unreal Engine and DCC applications to ensure our customers achieve optimal performance in their projects. Moreover, with the chance to represent Epic Games at trade shows and through presentations, you’ll be at the forefront of building strong industry relationships. If you’re excited about digital humans and eager to learn and share your knowledge with others, we’d love to hear from you!
Epic Games is a leading interactive entertainment company and provider of 3D engine technology.
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