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Job Description:

A Receptionist & Operational Support Specialist supports a team that provides various administrative support to our clients, which may include: administrative, hospitality, and conference services support, with a strong focus on receptionist services.

Essential Job Responsibilities

Reception Focus:

• Work closely with the client's staff to assist with front office
• Answer incoming telephone calls and forward to the appropriate person
• Take accurate and complete messages for those who are unavailable
• Promptly greet and announce visitors in a friendly and business-like manner Maintain a neat and organized reception desk and front lobby area
• Order and stock supplies as needed
• Responsible for setting up and breaking down food/beverage setups in conference rooms.
• Maintain, stock and inventory catering kitchen.
• Daily check and resupply copy pantries and employee lounge
• Perform other administrative duties as requested

Additional Responsibilities may include:

• Hospitality and Conference Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience preferably as a Receptionist

• Previous experience in a client service field preferred

• Ability to multitask with attention to detail

• Ability to handle complaints with professionalism, patience, and diplomacy

• Working knowledge of MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Knowledge of BookIT or similar scheduling/reservation software helpful.

• Scheduled Hours: 8:30 am - 5:30 pm, Monday - Friday (In office / No remote work)

The Compensation range for this role is 18.50 to 20.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.