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Salesforce Platform Architect

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Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Salesforce Platform Architect will be instrumental in designing and implementing a robust architecture to support our Lead-to-Cash transformation. They will contribute to long-term strategic planning for Equinix’s Salesforce Org and ecosystem and work closely with IT product owners, business partners, and OCTO to define the architecture, security measures, scalability, and overall solution strategy aligned with our new processes.

The Platform Architect will design the architecture and technology strategy to support our Lead-to-Cash program, whose vision is “Make it easy for sellers to win and for leaders to coach and influence the outcome." The strategy will include a broader long-term scope of Sales Cloud, Marketing Cloud, Data Cloud, Forecasting, and Sales Planning (Territory/Quota and Communities).

Responsibilities

Design and develop the overall Salesforce platform architecture and technology strategy for Equinix’s new Salesforce environment, ensuring it aligns with our organization's IT strategy and business objectives
Collaborate with stakeholders to gather and analyze requirements, translating them into scalable, reliable, secure, and efficient platform design and strategy leveraging out-of-box capabilities
Define and maintain principles for the architecture and design of the Salesforce platform, ensuring scalability, reliability, security, and maximization of out-of-the-box capabilities
Collaborate with IT teams to establish and enforce best practices for Salesforce org configuration, integration, and development, maintaining a streamlined user experience
Lead the design and implementation of a complex, AI-ready, enterprise Salesforce environment, focusing on system integrations, data migrations, and leveraging native capabilities
Develop system architectures to accommodate business, customer, and product growth, ensuring the platform can scale effectively as business demands increase across systems
Provide technical guidance and mentorship to engineering and development teams, ensuring adherence to Salesforce best practices and architectural principles
Partner with other architects and OCTO to ensure seamless integration of Salesforce with other enterprise systems and applications
Identify integration points and develop data flow strategies using APIs and middleware. Document architectural designs, process flows, and guidelines for knowledge transfer and future development
Monitor Salesforce platform performance, recommend optimizations, and stay updated on new Salesforce technologies to drive continuous improvement

Experiences:

Must-Haves

15+ years overall engineering experience, including 5+ years in a Principal Architect role. Proven experience designing Salesforce architectures for large enterprise implementations
Experience in implementing or managing the Lead-to-Quote process in Salesforce, including Sales Cloud, and Marketing Cloud
Experience with APEX, Visualforce, Flow, SOQL, and integrations
Demonstrated experience with Salesforce Data Cloud, Forecasting, Territory/Quota Planning, and Communities
Experience with Agile Hybrid Project Management tools and methodology (JIRA, Agile, Scrum teams)

Nice-to-Haves

Experience with Salesforce Service Cloud and communities
Experience with Salesforce platform integrations using REST/SOAP APIs, Web Services, and Data Loader
Exposure to Salesforce AI capabilities such as Einstein, Co-pilot, and Agentforce, focusing on architecture supporting these tools. Data Cloud, Forecasting, Territory and Quota Planning, and experience with CPQ (Configure, Price, Quote) products

Qualifications

Bachelor's Degree in Computer Science, Information Systems, or equivalent experience
Current Salesforce Architect certifications (e.g., Technical Architect, Application Architect) and relevant Salesforce certifications (Administrator, Sales Cloud, Service Cloud) are highly desirable
In-depth knowledge of SFDC capabilities and experience expanding on those capabilities through AppExchange and integration with external systems
Strong knowledge of Salesforce technologies, including Apex, Visualforce, Lightning, and various integration methods
Strong expertise in Salesforce DevOps practices, including CI/CD pipelines and version control systems. Excellent analytical and problem-solving skills, with the ability to assess complex enterprise environments to drive overall technology strategy
Deep understanding of Campaign, Lead, Account, Contact, Opportunity, Case and Quoting processes
Ability to manage confidentiality of information
Quick learner of new systems, processes, and technology
Ability to drive business consensus and simplify processes and designs
Proven ability to work with cross-functional teams in a matrixed organization
Ability to document interfaces and data flows
Excellent written and verbal communication skills; able to Communicate complex technical concepts clearly and concisely to stakeholders at all levels

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Average salary estimate

$175000 / YEARLY (est.)

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$150000K

$200000K

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What You Should Know About Salesforce Platform Architect, Equinix

Are you ready to take your career to the next level? At Equinix, we're excited to announce an opportunity for a Salesforce Platform Architect to join our dynamic team in Dallas, Texas. As a leader in digital infrastructure, Equinix powers the digital economy by providing organizations with seamless access to all the right places, partners, and possibilities. In this role, you will be instrumental in designing and implementing a robust architecture that aligns with our Lead-to-Cash transformation. Your expertise will contribute to the long-term strategic planning of our Salesforce ecosystem, where you will collaborate closely with IT product owners and business partners. Your mission? To define and design a technology strategy that enhances our Sales Cloud, Marketing Cloud, Data Cloud, and more. With at least 15 years of engineering experience, including 5 years in a Principal Architect role, your knowledge of Salesforce architectures will be put to great use. You'll develop scalable and secure platform designs while mentoring our engineering teams in adhering to the best practices in Salesforce. Your role will also require you to stay ahead of the curve with the latest Salesforce technologies and help guide our teams through the complexities of integrations and data migrations. At Equinix, we value collaboration, diversity, and professional growth. Join us as we accelerate our journey in the digital landscape and help businesses succeed with unmatched speed and agility.

Frequently Asked Questions (FAQs) for Salesforce Platform Architect Role at Equinix

What are the core responsibilities of a Salesforce Platform Architect at Equinix?

As a Salesforce Platform Architect at Equinix, your core responsibilities include designing and developing the overall platform architecture for our Salesforce environment. You'll work closely with various stakeholders to ensure that the architecture aligns with Equinix's IT strategy and business objectives. Your role will also involve defining best practices for integration, ensuring solutions are scalable, secure, and efficient, and providing technical guidance to teams to maximize Salesforce capabilities.