Style Advisors, Beverly Hills

As a Style Advisor at Equinox in Beverly Hills, your primary responsibilities include providing an unparalleled customer experience in the Shop, achieving monthly sales goals, and ensuring that all operational tasks are completed efficiently. You will be expected to maintain thorough knowledge of the products and services offered, assist in merchandising efforts, and uphold brand standards while fostering excellent relationships with team members and clients.

To excel as a Style Advisor at Equinox, candidates should have previous experience in a customer service setting, preferably within retail. Important qualities include strong communication skills, excellent time management, and the ability to take direction from management. Attention to detail, integrity, and a hardworking attitude are essential, as is the flexibility to work varied schedules based on store needs.

Equinox is dedicated to the professional development of its Style Advisors through training sessions, ongoing support, and a positive team environment. Employees benefit from competitive salaries, opportunities for commission, and a range of perks, including complimentary gym memberships. The company encourages its staff to embrace new ideas and techniques, helping them to grow within the organization.

Style Advisors at Equinox in Beverly Hills can expect a competitive salary of approximately $16.78 per hour, along with additional benefits such as commission opportunities, a complimentary club membership, and various perks including discounts on products and services. The compensation package is designed to reward both performance and dedication to superior customer service.

Successful Style Advisors at Equinox possess a mix of creativity, enthusiasm, and a genuine passion for customer service. They are detail-oriented, have strong organizational skills and enjoy collaborating with team members. A willingness to learn and adapt, along with a commitment to delivering exceptional service, is key to thriving in this role within the dynamic environment of Equinox.

The role of a Style Advisor is all about connecting with customers and providing them with personalized service that enhances their shopping experience. It involves understanding their needs, offering product suggestions, and creating a welcoming atmosphere that embodies the Equinox brand.

Absolutely! In my previous role, I encountered a customer who was unsure about making a purchase. I took the time to listen to their needs, offered personalized recommendations, and ensured they left satisfied with their decision. This experience taught me the importance of active listening and patience in providing top-notch service.

I stay motivated to reach my sales goals by setting personal benchmarks and reminding myself of the importance of teamwork. Sharing best practices with colleagues and celebrating successes together fosters a positive environment that drives us all to achieve our goals.

In a busy retail environment, I prioritize tasks based on urgency and importance. I often create to-do lists and allocate specific time blocks for various activities like assisting customers and inventory management, ensuring all responsibilities are met without compromising service quality.

When faced with a difficult customer, I believe in staying calm and empathetic. I listen to their concerns attentively, acknowledge their feelings, and work together to find a resolution that meets their needs while adhering to company policies.

Equinox stands out because it truly embodies a culture of health, community, and ongoing development. The emphasis on personal growth, both for employees and members, creates an inspiring environment that motivates everyone to reach their fullest potential.

I stay knowledgeable about products and services by regularly engaging with training materials, attending team meetings, and actively trying out new offerings. Staying informed helps me provide customers with accurate information and personalized recommendations.

Yes, there was an instance when a customer requested a specific item that was out of stock. I not only offered to check our upcoming shipments but also suggested similar items that aligned with their interests, ensuring they had a positive shopping experience, which they truly appreciated.

I am passionate about working in retail because it allows me to connect with diverse individuals and help them express themselves through their purchases. I enjoy creating memorable experiences that spark joy and satisfaction in customers.

I want to work at Equinox because I admire its commitment to high performance living and community engagement. I believe my passion for fashion and exceptional customer service aligns perfectly with the brand values, and I am eager to contribute to a team that inspires others to achieve their best.