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Talent Development Specialist - TJ/TMJ (930637)

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  • Meets with participants to identify barriers to employment and develop strategies to manage these issues
  • Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
  • Ensures access to supportive services and retention services for job seekers
  • Engages with community and agency partners to generate referrals
  • Builds and maintains a network of community resources for participants
  • Manages outreach to referrals who fail to show for appointment
  • Assists participants with program application process and assists with determining program eligibility
  • Sends out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicable
  • Creates, updates, and ensures completion of plans according to contract deadlines
  • Attends scheduled weekly unit meetings
  • Monitors and records job seeker participation in required activities
  • Knows, understands, and implements current and future ResCare and contract specific policies, SOPs, and Operations Memos
  • Ensures confidentiality of job seeker information and protect and secure ResCare equipment and property
  • Authorizes, distributes, and reconciles transportation assistance
  • Ensures timely submission and preparation of documentation for scanning
  • Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
  • Other duties as assigned

Qualifications

  • Preferred Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
  • Knowledgeable about community resources
  • Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
  • Ability to work independently/self-starter while remaining in communication
  • Ability to work with and relate to job seekers and be culturally sensitive
  • Excellent internal and external customer service skills
  • Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
  • Bilingual a plus
  • Strong communication and organizational skills

Additional Information

  • All information will be kept confidential according to EEO guidelines.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of this role.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Talent Development Specialist - TJ/TMJ (930637), Equus

At Equus Workforce Solutions, we're on the lookout for a highly motivated Talent Development Specialist to join our Kenosha, Wisconsin team! In this role, you will meet with participants to identify their barriers to employment and help them develop effective strategies to overcome these challenges. Your expertise will be crucial in maintaining accurate case notes and ensuring that job seekers have access to the supportive services they need. You'll engage with community and agency partners to build a strong referral network, making a real difference in the lives of those seeking employment. With a focus on creating comprehensive plans tailored to each participant, you will monitor job seeker activities while ensuring compliance with all policies and operational procedures. If you're all about helping others and thrive in a collaborative environment, this could be the perfect opportunity for you at Equus. We're not just offering a job; we're offering a chance to impact your community positively. With our support, you'll develop your skills and enjoy learning opportunities that will aid your personal growth. Plus, we provide a workplace where diversity is celebrated, and everyone is treated with respect. Join us on this meaningful journey and help shape the future of your community today!

Frequently Asked Questions (FAQs) for Talent Development Specialist - TJ/TMJ (930637) Role at Equus
What are the main responsibilities of a Talent Development Specialist at Equus Workforce Solutions?

As a Talent Development Specialist at Equus Workforce Solutions in Kenosha, Wisconsin, your primary responsibilities include meeting with participants to assess their barriers to employment, developing strategies to help them succeed, and maintaining accurate records of case notes. You will also ensure that job seekers can access supportive services, engage with community partners for referrals, and monitor participant activities to ensure compliance. Your role is vital in assisting job seekers throughout the application process and in providing personal support and guidance.

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What qualifications are needed to become a Talent Development Specialist at Equus Workforce Solutions?

To qualify for the Talent Development Specialist position at Equus Workforce Solutions, candidates typically need an Associate degree in a related field alongside a minimum of two years of work experience. Knowledge of community resources and workforce programs is essential, as well as having excellent customer service skills. Proficiency in Microsoft Word and Excel is necessary, along with the ability to navigate specific software systems related to workforce development. Bilingual candidates are particularly encouraged to apply!

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How does the Talent Development Specialist role contribute to workforce development at Equus?

The Talent Development Specialist plays a crucial role in workforce development at Equus by working directly with job seekers to overcome employment barriers and connecting them with the resources they need. Through assessments, personalized strategies, and maintaining relationships with community partners, you ensure job seekers have the best chance of success. Your contributions help create a sustainable workforce and provide invaluable support to individuals pursuing their career goals.

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What skills are important for a successful Talent Development Specialist at Equus Workforce Solutions?

Successful Talent Development Specialists at Equus Workforce Solutions possess a variety of skills including strong communication and organizational abilities, cultural sensitivity, and the capability to work independently. You will also need excellent problem-solving skills to assess client needs and devise effective strategies. Familiarity with community resources and workforce training programs is crucial, as is having a compassionate approach and a trauma-informed mindset when assisting job seekers.

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What opportunities for growth can a Talent Development Specialist expect at Equus Workforce Solutions?

A Talent Development Specialist at Equus Workforce Solutions can expect extensive learning opportunities, professional development programs, and networking chances throughout their career. With a commitment to diversity and respect, Equus fosters a work environment that encourages personal and career growth. Employees have access to ongoing training and resources that help enhance their skills, paving the way for advancement within the organization.

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Common Interview Questions for Talent Development Specialist - TJ/TMJ (930637)
What strategies would you use to help a participant overcome employment barriers?

When asked this question, it's great to draw on past experiences where you've successfully assisted someone with barriers. Discuss your approach, emphasizing the importance of empathy, active listening, and customizing strategies tailored to each individual’s needs. Be sure to highlight how building trust and rapport is key in facilitating a more open dialogue, setting achievable goals, and following up to keep participants engaged.

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How do you maintain accurate and timely case notes?

A strong answer would elaborate on the systems you've used for record-keeping, whether manual or electronic. Discuss your process of documenting interactions and important updates in real-time to ensure information is current. Highlight your attention to detail and organizational skills, explaining how you stay compliant with all relevant policies while ensuring confidentiality.

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Can you provide an example of how you've built a successful referral network?

In answering this, cite an instance where you actively engaged with community organizations and agencies to establish trust. Discuss any strategies you've used to maintain those relationships, such as follow-up meetings or collaborative events, and how they ultimately benefited job seekers. Highlight your communication skills and adaptability in navigating different priorities among stakeholders.

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What role does collaboration play in your work as a Talent Development Specialist?

Collaborative approaches are essential in this role, as they enable sharing of insights and resources. Explain how engaging with colleagues and community partners enhances the support provided to participants. Offer examples of team projects or joint efforts that helped streamline services or improve outcomes for job seekers, showcasing your experience working within a team environment.

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How would you approach working with culturally diverse participants?

This is a great opportunity to articulate your understanding and respect for cultural differences. Discuss the importance of being culturally sensitive and adapting your communication style to fit the needs of participants from diverse backgrounds. Share specific examples of how you’ve successfully worked with diverse groups or individuals, emphasizing the value of listening and learning from their unique perspectives.

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How do you stay updated on workforce development policies and best practices?

A solid approach is to emphasize your proactive nature in seeking out training opportunities, attending workshops, and engaging with professional associations in workforce development. Conclude by mentioning specific resources you frequently check, such as relevant articles, journals, or online forums, to remain informed about industry trends and changes.

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What do you consider the biggest challenges facing job seekers today?

To address this question, identify current economic factors such as unemployment rates, technological advancements, or changes in industry demands. Discuss how these challenges affect job seekers, including skill gaps or the need for retraining, and express your commitment to helping them overcome these issues through tailored support and resources.

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What experience do you have with utilizing trauma-informed practices in your work?

Share your understanding of what trauma-informed care entails and cite concrete examples of how you've implemented these practices when working with clients. Highlight your awareness of trauma's impact on individuals' behavior and responses, and how this knowledge enables you to interact empathetically and effectively.

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How would you assist participants with program applications and eligibility determinations?

In your response, explain your step-by-step approach to guiding participants through application processes. Emphasize the importance of clear communication and patience, making sure participants understand each requirement. Share how you would also verify eligibility criteria and support participants in gathering the necessary documentation.

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Why do you want to work as a Talent Development Specialist at Equus Workforce Solutions?

This is your chance to express your passion for helping others. Discuss how the mission of Equus aligns with your values and how you admire their commitment to diversity and inclusive practices. Highlight what you hope to achieve in this role and how you envision contributing to Equus’s work in transforming the lives of job seekers.

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April 4, 2025

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