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General Manager/Business Unit Manager & National Practice Leader - Eurofins Analytics- Richmond, VA

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

General Manager/Business Unit Manager (BUMa) & National Practice Leader for Industrial Hygiene Testing across the Built Environment scope.  Position is responsible for maintaining positive operating margin at the laboratory level and for meeting and exceeding the annual budget. Supervises all laboratory personnel and provides leadership and direction as needed. Responsible for ensuring compliance and integration of facility operation with corporate and regulatory policies and procedures. The BUMa will serve as a liaison with corporate business partners and will champion Company policies, vision, and mission.

General Manager/Business Unit Manager & National Practice Leader responsibilities include, but are not limited to, the following:

·         Lead team, schedule, and train employees

·         Ensure adherence to highest quality and efficiency standards in laboratory operations

·         Ensure coverage and performance

·         Foster morale and teamwork

·         Demonstrates and promotes the company vision

·         Regular attendance and punctuality

·         Manage the technical conduct, quality control, and related record keeping of all analytical evaluations performed

·         Responsible for the supervision, organization, and coordination of all technical activities of personnel within the principles of sound scientific endeavors, business economy, and the professional development of subordinate employees.

·         Provide the necessary planning, organization, direction, and control to meet the goals of the company.

·         Ensure that all pertinent company health, safety, and environmental programs are adhered to, and documentation is maintained.

·         Establish and maintain professional business relationships with clients, industry officials, and peers.

·         Assist in the generation of marketing strategies, prepare comprehensive technical work proposals, and maintain an influential position in establishing business expansion plans.

·         Provide input toward the financial growth and development of the company.

·         Coordinate business activities with the BUMa from the other locations to ensure customer expectations are met without duplication of testing activities.

·         Responsible for the overall operational success of the laboratory, which includes, but is not limited to:  budgeting, making decisions on capital expenses, managing senior staff, attending to major client needs, revenue & profit growth, and cost control. 

·         Oversee daily operations including:  laboratory, quality, logistic, and managerial duties.

·         Represent the laboratory in technical meetings.

·         Participate with the Sales/Marketing team in the preparation and quotation of major technical studies.

·         Propose major investments to company executives.

·         Ensure that the laboratory expenses are on track with the annual budget.

·         Approve major expenses and control the costs of the laboratory within established company guidelines.

·         Analyze monthly laboratory indicators (operating and labor costs, turnaround time, productivity, etc.).

·         Verify that company employment policies and procedures are followed correctly.

·         Perform annual performance reviews for direct reporting personnel.  Coordinate and review annual reviews of other lab personnel.

·         Handle employee relation issues as per company guidelines and with the support of Human Resources.

·         Coordinate the interaction between the different laboratory departments.

·         Understand and follow each Quality System document relevant to employment responsibilities, e.g., methods, SOPs, etc.  Propose changes to documents and approve documents when required

·         Conducts all activities in a safe and efficient manner

Performs other duties as assigned

Qualifications

Education:

·         Bachelor's degree in biology, chemistry, or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)

·         MS or MBA preferred

Experience:

·         At least 10 years of supervisory and mid-level leadership experience

·         At least 10 years professional experience in laboratory operations with a minimum of 5 years of laboratory operations or large/multi-department/team leadership with profit/loss accountability - $5M+ Net Sales or equivalent size operation.  Demonstrated success in improving operational, profit, quality and safety performance.

·         Familiarity with laboratory operations and services

·         Familiarity with EPA, DOT, OSHA, and DOL regulations

·         Excellent verbal and written skills

·         Strong customer relations skills

·         Ability to manage a business at a profit/loss responsibility level

·         Ability to control operating budgets

·         Ability to develop and enforce policies and operating practices

·         Ability to prioritize and delegate responsibilities

·         Ability to successfully handle contract and other negotiations

·         Strong decision-making abilities

·         Problem-solving abilities

Additional Information

Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific  agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

We do not offer Visa Sponsorship for this role.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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Average salary estimate

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What You Should Know About General Manager/Business Unit Manager & National Practice Leader - Eurofins Analytics- Richmond, VA, Eurofins

As the General Manager/Business Unit Manager & National Practice Leader at Eurofins Analytics, you will play a pivotal role in leading our Industrial Hygiene Testing segment in Richmond, VA. You’ll ensure we maintain a positive operating margin while exceeding annual budgets through effective leadership of our laboratory staff. Working closely with corporate partners, you will embody and promote the company’s vision, values, and mission, creating an environment where quality and efficiency are paramount. Your responsibilities will include supervising the technical conduct of all laboratory evaluations and ensuring compliance with corporate policies and safety standards. You will foster a collaborative culture, empowering your team to excel in their roles while driving operational success in line with business growth objectives. Moreover, you will be involved in strategic decision-making, from budget allocation to proposing capital investments, and regular interaction with clients and industry officials will be key to developing strong relationships. You will also collaborate with various departments to ensure seamless operations and ongoing training and development for staff. At Eurofins, we are committed to diversity, equity, and sustainability, striving for carbon neutrality by 2025. This position offers an exciting opportunity to lead a crucial segment of our business while making a significant impact on public health and safety through rigorous testing practices.

Frequently Asked Questions (FAQs) for General Manager/Business Unit Manager & National Practice Leader - Eurofins Analytics- Richmond, VA Role at Eurofins
What are the primary responsibilities of the General Manager/Business Unit Manager & National Practice Leader at Eurofins Analytics?

The General Manager/Business Unit Manager & National Practice Leader at Eurofins Analytics is responsible for overseeing laboratory operations, ensuring compliance with safety standards, and maintaining positive operational margins. This includes supervising laboratory personnel, managing budgets, and fostering a collaborative team environment. They also serve as a liaison with corporate partners and clients, promoting the company's vision while driving business growth and sustainability initiatives.

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What qualifications are required for the General Manager/Business Unit Manager & National Practice Leader position at Eurofins Analytics?

To qualify for the General Manager/Business Unit Manager & National Practice Leader position at Eurofins Analytics, candidates should possess a Bachelor’s degree in biology, chemistry, or a related field, with an MS or MBA preferred. Additionally, at least 10 years of supervisory experience in laboratory operations is required, along with a track record of managing teams and profit/loss responsibilities for operations exceeding $5M in net sales.

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What skills are essential for the General Manager/Business Unit Manager at Eurofins Analytics?

Essential skills for the General Manager/Business Unit Manager at Eurofins Analytics include excellent leadership abilities, strong customer relations skills, and financial management capabilities. Candidates should have familiarity with laboratory operations, regulatory compliance (EPA, DOT, OSHA), and be adept at problem-solving and decision-making. Effective communication skills in English are also crucial for this role.

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How does Eurofins Analytics ensure compliance with health, safety, and environmental standards?

Eurofins Analytics ensures compliance with health, safety, and environmental standards through rigorous training of personnel, adherence to safety protocols, and regular audits of laboratory operations. The General Manager/Business Unit Manager plays a key role in promoting these standards and ensuring that all staff are aware of the policies and what is required to maintain a safe working environment.

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What career development opportunities are available for the General Manager/Business Unit Manager at Eurofins Analytics?

At Eurofins Analytics, the General Manager/Business Unit Manager is provided with various career development opportunities, including leadership training, mentorship programs, and access to resources aimed at enhancing their professional growth. The company fosters an environment that embraces diversity and innovation, encouraging employees to continue learning and advancing in their careers.

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Common Interview Questions for General Manager/Business Unit Manager & National Practice Leader - Eurofins Analytics- Richmond, VA
Can you describe your experience managing laboratory operations?

In answering this question, highlight your previous roles in laboratory management, emphasizing leadership, problem-solving, and operational efficiencies you implemented. Use specific examples to illustrate how you improved processes or drove results, showcasing your ability to manage teams successfully.

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How do you ensure compliance with regulatory standards in a laboratory setting?

To effectively answer this, discuss your understanding and experience with compliance regulations such as EPA, OSHA, and DOT. Highlight your methods for training staff, conducting regular audits, and implementing corrective actions when necessary to maintain adherence to these standards.

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Describe a situation where you had to address a significant challenge in a team environment.

Use the STAR method to structure your response: describe the situation, task, action, and result. Focus on a specific challenge related to laboratory management, such as meeting deadlines or managing team conflict, and detail the proactive steps you took and the positive outcomes achieved.

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What strategies do you implement to maintain a positive operating margin?

Discuss your approach to budgeting, resource allocation, and operational efficiencies. Provide examples of how you've achieved financial goals in previous roles, showing your ability to balance cost control with quality service delivery.

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How do you foster a culture of safety and teamwork in the lab?

Describe the initiatives you have implemented to promote safety awareness, such as regular safety training or team-building activities that enhance collaboration. Emphasize the importance of communication and employee engagement in building a safe and productive work environment.

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What role do you believe a manager plays in the professional development of their team?

Express your views on mentorship and continuous learning, detailing how a manager can support their team’s growth through guidance, constructive feedback, and providing opportunities for skill development. Include examples from your experience where you nurtured talent.

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How do you handle conflicts between team members?

Talk about your conflict resolution approach. Illustrate with an example where you mediated a dispute, ensuring fairness, open communication, and focus on team goals. Highlight the importance of maintaining a positive team dynamic.

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What measures do you take to ensure high-quality performance in the laboratory?

Discuss your quality control processes, such as regular performance audits, staff training on best practices, and adherence to SOPs. Explain how you've previously elevated laboratory standards to enhance service quality.

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Can you provide an example of how you've successfully driven business growth?

Share a specific example of a time you contributed to significantly increasing business revenue or expanding services. Detail your strategies and the impact they had on the organization’s success.

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How do you balance multiple responsibilities as a General Manager?

Explain your time management strategies and how you prioritize tasks effectively. Use examples from your previous experience where you successfully handled multiple projects or responsibilities while maintaining operational efficiency.

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Full-time, on-site
DATE POSTED
March 18, 2025

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