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Laboratory Operations Support Technician

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Job Description

We are seeking a meticulous and highly efficient Laboratory Operations Support Technician to join our team in Andover, United States. This role is critical in maintaining the optimal operation of our laboratory facilities, ensuring all equipment and processes adhere to our stringent standards of quality and safety.

  • Execute essential day-to-day laboratory operations, including equipment setup, maintenance, and troubleshooting with utmost precision
  • Conduct mandatory calibration and quality control checks on laboratory instruments to ensure accuracy and reliability
  • Maintain comprehensive and precise records of all laboratory activities, inventory, and equipment maintenance
  • Rigorously enforce and support the implementation of safety protocols and procedures
  • Oversee laboratory supplies and inventory management, including timely ordering and restocking to prevent operational disruptions
  • Collaborate effectively with scientists and laboratory staff to ensure streamlined workflow and timely project completion
  • Meticulously prepare samples and materials for experiments and testing, adhering to strict protocols
  • Actively contribute to the continuous improvement of laboratory processes and procedures, identifying and implementing efficiency enhancements

Qualifications

  • Associate's degree in a scientific discipline (e.g., Biology, Chemistry) or equivalent professional experience is mandatory
  • Minimum of 1-3 years of demonstrable experience in a laboratory environment is required
  • Demonstrated proficiency in the operation and maintenance of diverse laboratory equipment is essential
  • Exceptional attention to detail and unwavering commitment to following precise protocols and procedures
  • Superior organizational capabilities and time management skills are crucial
  • Proven competence in data entry and meticulous record-keeping
  • Requisite computer literacy, including proficiency in Microsoft Office Suite
  • Comprehensive understanding of laboratory safety practices and strict adherence to safety guidelines is non-negotiable
  • Capacity to work autonomously and collaboratively in a high-pressure laboratory environment
  • Advanced problem-solving abilities and aptitude for resolving equipment malfunctions
  • Laboratory safety certification is highly desirable
  • In-depth comprehension of quality control processes within a laboratory context is imperative

Additional Information

What to Expect in the Hiring Process: 

  • 10-15 Minute Phone Interview with Region Recruiter
  • 45-60 Minute Virtual Interview with Manager and/or Group Leader
  • 45-60 Site Visit 

Additional Details: 

The position is full-time, on-site Mon-Fri 6:30 am-2:30 pm. Overtime will be required on a rotational basis to cover weekend Bioreactor sampling and occasional off-shift operations. Candidates living within a commutable distance of Andover, MA, and the surrounding areas are encouraged to apply. 

Excellent full-time benefits including comprehensive medical coverage, dental, and vision options, also include:

  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins Lancaster Laboratories Professional Scientific Services® (PSS) is a global, award-winning insourcing solution that places our people at our clients’ sites dedicated to running and managing laboratory services while eliminating headcount, co-employment, and project-management worries.

We infuse our 55-year track record of scientific and laboratory operations expertise, as well as HR, and a great place to work best practices, to recruit, hire, train, and manage highly qualified scientists to perform laboratory services using our client’s quality systems and equipment.

To learn more about Eurofins Lancaster Laboratories, please explore our website www.eurofinsus.com.

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Laboratory Operations Support Technician, Eurofins

Join Eurofins Scientific as a Laboratory Operations Support Technician in Andover, MA, where you will play a vital role in ensuring our laboratory runs smoothly and up to the highest quality standards! In this hands-on position, you'll execute essential day-to-day laboratory operations, taking charge of everything from equipment setup and maintenance to troubleshooting any issues that arise. You'll be conducting regular calibration and quality control checks on various laboratory instruments to guarantee the accuracy and reliability our clients expect. Your attention to detail will shine through as you meticulously maintain records, manage inventory, and uphold the safety protocols that are non-negotiable in a high-pressure lab environment. Collaborating with scientists and laboratory staff, you'll contribute to a streamlined workflow and timely project completion while also playing a role in the continuous improvement of laboratory processes. If you're ready to make a real impact in the life sciences sector and possess the necessary qualifications such as an Associate's degree or relevant experience, we invite you to bring your skills to our dynamic team! Come be a part of Eurofins, where we help safeguard our environment and enhance health through science.

Frequently Asked Questions (FAQs) for Laboratory Operations Support Technician Role at Eurofins
What are the main responsibilities of a Laboratory Operations Support Technician at Eurofins Scientific?

As a Laboratory Operations Support Technician at Eurofins Scientific, your primary responsibilities include executing daily laboratory operations, performing routine equipment maintenance, conducting calibration and quality control checks, and managing inventory supplies. You will work closely with scientists to ensure a smooth workflow, prepare samples for testing, and adhere to strict safety protocols to maintain a safe laboratory environment.

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What qualifications are required for the Laboratory Operations Support Technician role at Eurofins Scientific?

To be eligible for the Laboratory Operations Support Technician role at Eurofins Scientific, candidates must have an Associate's degree in a scientific discipline such as Biology or Chemistry. Additionally, 1-3 years of experience in a laboratory setting, proficiency in operating diverse laboratory equipment, and strong organizational skills are essential. A solid understanding of lab safety practices and quality control processes is also crucial.

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What does the working environment look like for a Laboratory Operations Support Technician at Eurofins Scientific?

The working environment for a Laboratory Operations Support Technician at Eurofins Scientific is fast-paced and dynamic. Technicians utilize advanced laboratory equipment and maintain a strict adherence to safety guidelines. This full-time position requires working on-site from Monday to Friday, with occasional overtime, especially during weekend sampling and off-shift operations. You will collaborate with a dedicated team committed to high-quality laboratory standards.

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What opportunities for career growth are available for Laboratory Operations Support Technicians at Eurofins Scientific?

Eurofins Scientific offers various pathways for career growth for Laboratory Operations Support Technicians. With experience, technicians can advance to roles such as laboratory supervisor or project manager, partaking in cross-training opportunities within different departments. The company's commitment to employee development also means you can gain certifications and further training in specialized areas of laboratory science.

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What benefits does Eurofins Scientific provide to Laboratory Operations Support Technicians?

Laboratory Operations Support Technicians at Eurofins Scientific benefit from comprehensive full-time employment packages, including medical, dental, and vision coverage, life and disability insurance, a 401(k) with company match, and paid vacation and holidays. The company prides itself on providing a supportive work environment that prioritizes staff well-being and professional growth.

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Common Interview Questions for Laboratory Operations Support Technician
Can you explain your experience with laboratory equipment maintenance as a Laboratory Operations Support Technician?

In your response, be specific about the types of equipment you've maintained, the procedures you followed, and any challenges you overcame during the maintenance process. Highlight your attention to detail and commitment to safety in ensuring equipment operates at optimal performance.

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How do you ensure compliance with safety protocols in a laboratory environment?

Discuss your familiarity with safety protocols and how you've implemented them in previous roles. Provide examples of safety measures you've actively enforced and how you promote a culture of safety among your colleagues.

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Describe a time when you had to troubleshoot an equipment malfunction in the lab.

Share a specific incident where you identified and resolved an equipment issue. Outline the steps you took to troubleshoot effectively, demonstrating your problem-solving skills and ability to work under pressure.

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What strategies do you use for effective inventory management in the laboratory?

Talk about techniques you've used to track inventory levels, manage reordering processes, and prevent shortages. Highlight the importance of organization and ensuring supplies are always available to maintain laboratory efficiency.

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How do you ensure that your lab records are accurate and comprehensive?

Explain your approach to data entry, record-keeping, and documentation practices. Mention any specific tools or software you’ve used in the past and how you avoid errors.

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What role do you think teamwork plays in a laboratory setting?

Discuss the importance of collaboration among lab staff and how you contribute to a positive team dynamic. Share examples of successful projects where teamwork led to improved outcomes.

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How do you stay current with laboratory safety practices?

Mention any continuing education, workshops, or certifications you have undertaken to keep your safety knowledge up to date. Emphasize your commitment to maintaining high standards for safety and compliance.

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What motivates you to excel in your role as a Laboratory Operations Support Technician?

Reflect on your passion for science and helping others, along with your drive to ensure quality and safety in laboratory operations. Speak about the satisfaction you gain from contributing to meaningful scientific work.

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Can you discuss a continuous improvement initiative you've been part of?

Describe a specific situation where you participated in improving a lab process. Share the impact it had on efficiency and how you involved your team in implementing changes.

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What do you find most challenging about working in a laboratory environment, and how do you handle these challenges?

Be honest about potential challenges, such as time constraints or handling equipment failures. Discuss coping strategies you employ, such as prioritizing tasks and maintaining a positive attitude under pressure.

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DATE POSTED
April 8, 2025

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