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Warehouse Evening Lead (12pm-9pm)

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

  • Responsible for the accurate and timely processing of all work activities relating to the in and out going freight flow of the teams within the department
  • Responsible for stock control for the teams within the department
  • Receive drivers, register where necessary and lead the loading/unloading process
  • Responsible for the correct and timely OSD reports in the Expeditors’ system
  • Managing and coaching the warehouse agents and warehouse agent senior
  • Responsible for the safe handling of the various internal modes of transport for the warehouse staff
  • Leading the daily team huddles (briefing and debriefing) within your warehouse teams
  • Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior
  • Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior
  • Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior
  • Attend and participate in warehouse leads meetings
  • Attend and participate in internal meetings (gateways, customer service departments)
  • Maintain contact with internal departments via telephone and email
  • Train the warehouse team; daily tasks and if necessary, implement new global processes
  • Responsible for the training of new hires based on the expeditors training scheme
  • Adhere to security and compliance rules which have been set up by Expeditors
  • Provide daily Warehouse Inventory checks
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
  • Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management
  • Maintain damage records and backorder logs
  • Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
  • Maintain strong relationships with vendors (trucking companies, and others)
  • Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Support the Supervisor in the following areas:

  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence
  • Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
  • Be continuously open and positive to implementing new system changes and enhancements with the team

Qualifications

  • 2 years of industry specific knowledge
  • Hazardous Materials Certification (preferred)
  • Self-reflecting and open to feedback
  • Initiative and ability to work in autonomy
  • Proven leadership attitude and background
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Good computer skills (e.g., MS Excel, MS Word)
  • Fluent in English

Additional Information

Physical Demands

  • Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
  • Write with pencil/pen/marker
  • Functions performed primarily while seated at desk and driving a forklift truck

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Evening Lead (12pm-9pm), Expeditors

Join Expeditors as a Warehouse Evening Lead and take your career to the next level in an exciting, dynamic environment! Working from 12pm to 9pm at our Charlotte location, you’ll be at the forefront of our operations, ensuring the seamless flow of goods. At Expeditors, we pride ourselves on fostering a workplace that values professionalism and innovation while maintaining a friendly atmosphere that encourages teamwork. You'll thrive here if you enjoy leading teams, managing workflows, and ensuring that shipping and receiving processes run smoothly. Your primary responsibilities will include overseeing the processing of all inbound and outbound freight, managing stock control, and leading your team with daily huddles and one-on-one sessions. You’ll also interact with various internal departments, so strong communication skills are a must! We believe in growth, and with over 50% of our employees boasting five or more years with us, we know how to keep our team members happy and engaged. Whether it’s training new hires or developing your team’s skill sets, you’ll play a crucial role in creating a thriving warehouse environment. Bring your two years of industry-specific knowledge, leadership skills, and a willingness to learn and adapt to new processes to Expeditors, where your contributions truly matter. Join us not just for a job, but for a career where you can grow and become an integral part of our global logistics family!

Frequently Asked Questions (FAQs) for Warehouse Evening Lead (12pm-9pm) Role at Expeditors
What are the key responsibilities of a Warehouse Evening Lead at Expeditors?

As a Warehouse Evening Lead at Expeditors, your primary responsibilities will revolve around managing the flow of freight in and out of the warehouse, overseeing stock control, leading team meetings, and fostering a positive environment for your team. You will be responsible for making sure all processes run smoothly, from loading and unloading freight to ensuring compliance with safety and regulatory standards.

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What qualifications are required for the Warehouse Evening Lead position at Expeditors?

To qualify for the Warehouse Evening Lead role at Expeditors, you should possess at least two years of industry-specific knowledge along with proven leadership skills. While Hazardous Materials Certification is preferred, effective communication and interpersonal skills, alongside good computer proficiency, are essential. It's important that candidates are self-reflecting, open to feedback, and capable of working independently.

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What is the work schedule for the Warehouse Evening Lead at Expeditors?

The Warehouse Evening Lead position at Expeditors requires availability from 12pm to 9pm, allowing you to manage operations during the critical evening hours. This schedule offers a unique opportunity for individuals looking for a second-shift position while still maintaining a work-life balance.

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How does Expeditors support employee growth for Warehouse Evening Leads?

Expeditors places a strong emphasis on employee development. As a Warehouse Evening Lead, you will have the chance to participate in monthly one-on-ones for feedback, training new hires, and working on developmental plans for your team. With a commitment to promoting from within, there are ample opportunities for career advancement in a supportive backdrop.

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What benefits can Warehouse Evening Leads expect at Expeditors?

Warehouse Evening Leads at Expeditors enjoy a comprehensive benefits package that includes paid vacation, health plans, life insurance, and opportunities for personal development. Additionally, there is an employee stock purchase plan and an employee referral program that encourages team-oriented growth.

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Common Interview Questions for Warehouse Evening Lead (12pm-9pm)
Can you describe your leadership style as a Warehouse Evening Lead?

When discussing your leadership style, be sure to highlight how you promote teamwork and open communication. Explain how you prioritize team engagement through regular meetings and one-on-ones, adapting your approach based on individual team member needs and working to foster a positive warehouse atmosphere.

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How do you ensure compliance with safety and operational standards in the warehouse?

To answer this question, outline your methods for staying up-to-date with internal policies and training requirements. Emphasize your commitment to coaching your team on compliance and your proactive approach to addressing any safety concerns that may arise.

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What strategies do you use when dealing with conflicts within your team?

When addressing conflicts in your team, discuss your approach to active listening and mediation. Emphasize your belief in resolving issues collaboratively and your patience in finding solutions that benefit both the team and overall operational efficiency.

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How do you manage your time while leading a warehouse team?

Share your techniques for prioritizing tasks while leading a warehouse team. This may include using time management tools, setting clear goals for your team, and creating schedules that align with peak operational hours to ensure efficiency.

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What experience do you have with inventory management?

Highlight your experience with inventory management systems and provide examples of how you’ve previously managed stock control effectively. Discuss how you maintain accurate records and ensure timely processing of orders to support operational needs.

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Can you provide an example of how you improved a process in your previous role?

Be prepared to share a specific example of a process improvement initiative you led or contributed to. Focus on how you identified inefficiencies, engaged your team for feedback, and implemented new practices that resulted in better workflow or reduced errors.

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How do you approach training new hires in the warehouse?

Discuss your structured approach to training new hires. Mention how you develop a comprehensive onboarding plan that includes hands-on training and mentorship, ensuring that new employees feel supported and confident in their roles.

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What do you consider the most important aspect of customer service in a warehouse setting?

Emphasize the significance of timely communication, accuracy in order processing, and maintaining a positive relationship with internal and external stakeholders as key components of customer service in a warehouse context.

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How do you stay motivated in a fast-paced warehouse environment?

Share your techniques for staying motivated, such as setting personal goals, fostering a supportive team culture, and celebrating successes, both big and small. Focus on how you inspire your team to maintain high morale during busy periods.

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Why do you want to work for Expeditors as a Warehouse Evening Lead?

Express your enthusiasm for being part of a global logistics leader like Expeditors. Mention the appeal of working in a company that emphasizes employee growth and career development while contributing to efficient supply chain solutions.

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Full-time, on-site
DATE POSTED
April 4, 2025

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