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Administrative Assistant

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

  • Use a high level of confidentiality as the communication gatekeeper to facilitate communication, and escalate issues to ensure team deliverables are met, including the tracking and scheduling of calendar and events
  • Provide support by being able to develop and prepare Excel, and PowerPoint (must be advanced) documents and presentations
  • Be established as the subject matter expert in Outlook for the team, and a resource to help get the most effective and efficient use out of the software
  • Interface with the team, clients, vendors and internal support groups in a professional and confident manner
  • Make arrangements and reservations for meetings, training, and conference calls.
  • Prepare/maintain calendars, coordinate travel planning, reservations and arrangements.
  • Process expense reports
  • Partner with the HR team on internal culture-building efforts—supporting employee engagement initiatives, team events, and recognition programs
  • Lead with day-to-day office operations for Experian Consumer Services, including liaising with facilities and technology departments for office supplies and equipment
  • You will report to the SVP HR for Experian Consumer Services
  • This is a hybrid position – requires 2-3 days in the Costa Mesa office

Qualifications

  • 5+ years supporting senior executives, ideally within People/HR or communications-focused roles
  • Experience prioritizing and organizing workflow
  • Advanced-level user of PowerPoint, Excel, and Outlook software
  • Experience and ability to contribute to smooth administrative and support processes
  • Desirable experience - have a background in event planning or internal communications

Additional Information

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

 

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Assistant, Experian

Join Experian as an Administrative Assistant and become an integral part of our dynamic team in Costa Mesa, CA! At Experian, we pride ourselves on redefining lending practices and transforming the way businesses operate through innovative data and technology solutions. As the Administrative Assistant, you'll be the vital communication gatekeeper, ensuring smooth operations and efficient scheduling for our senior executives, particularly in supporting our SVP of HR. Your advanced skills in Excel and PowerPoint will shine as you prepare high-quality presentations and documents to facilitate effective communication across teams. You’ll handle calendar management, arrange meetings, and coordinate travel plans with professionalism and a confident approach. We value a strong background in internal communications and event planning, as you'll also partner with HR on employee engagement initiatives, making a positive impact on our cultural fabric. With a focus on confidentiality and organization, you'll help maintain seamless office operations while enjoying the flexibility of a hybrid work environment that balances remote and in-office work. Our commitment to a positive and rewarding workplace is reflected in our great compensation package, benefits, and recognition programs. If you're looking to foster your career within a supportive and innovative culture, check out why Experian has been recognized as one of the World's Best Workplaces™ for 2024, and join our mission of powering opportunities around the world!

Frequently Asked Questions (FAQs) for Administrative Assistant Role at Experian
What are the primary responsibilities of the Administrative Assistant at Experian?

The Administrative Assistant at Experian plays a crucial role in managing communication and administrative support within the team. Key responsibilities include scheduling calendars, preparing documents and presentations in Excel and PowerPoint, and handling travel arrangements. You will also collaborate closely with the HR team to facilitate employee engagement initiatives, making your role integral to maintaining a vibrant company culture.

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What qualifications are needed for the Administrative Assistant role at Experian?

To excel as an Administrative Assistant at Experian, candidates should have a minimum of 5 years supporting senior executives, preferably in HR or communications roles. Advanced proficiency in PowerPoint, Excel, and Outlook is essential. Experience in event planning or internal communications would be highly desirable, highlighting the candidate's capacity to enhance our administrative processes efficiently.

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Can you explain the work environment for the Administrative Assistant position at Experian?

The Administrative Assistant position at Experian offers a flexible hybrid work environment, requiring 2-3 days in the Costa Mesa office. This balance allows for remote work while ensuring that you can connect with your team and contribute effectively to in-office activities and meetings, fostering a collaborative and inclusive atmosphere.

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What benefits does Experian offer to Administrative Assistants?

Experian offers an impressive benefits package to Administrative Assistants, which includes full medical, dental, and vision coverage, along with a matching 401K plan. Employees can also enjoy flexible time off, including volunteer time, sick days, and 12 paid holidays, all designed to support a healthy work-life balance.

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How does Experian support professional development for Administrative Assistants?

At Experian, we prioritize the growth and development of our employees, including Administrative Assistants. We encourage participation in internal training and development programs, fostering the skills necessary for personal and professional growth within the company. Furthermore, Experian's commitment to diversity and inclusion ensures a supportive environment for all employees.

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Common Interview Questions for Administrative Assistant
What strategies do you use to prioritize tasks as an Administrative Assistant?

To effectively prioritize tasks, I assess deadlines and project importance. I usually create a to-do list using digital tools to keep my tasks organized, ensuring that urgent issues are addressed promptly while allowing room for flexibility in addressing unexpected demands.

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How do you handle conflicts or issues that arise with team members or clients?

I believe in addressing conflicts directly and calmly. I focus on open communication, listening actively to all parties involved to understand their perspectives. This approach often leads to collaborative problem-solving, which is vital in maintaining strong working relationships.

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Can you share your experience with using Excel and PowerPoint in a professional setting?

In my previous roles, I've utilized Excel for data analysis and reporting, creating complex spreadsheets that presented data clearly. I am equally skilled in PowerPoint, having designed presentations that effectively communicate key information to stakeholders, ensuring excellent visual appeal and clarity.

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Describe a time you managed multiple responsibilities at once?

In my last job, there was a period where I was supporting two senior executives simultaneously. By utilizing a prioritized schedule and effective communication, I managed conflicting calendars and ensured that deadlines were met for both, demonstrating my ability to multitask efficiently under pressure.

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What do you think is the most important quality for an Administrative Assistant?

I believe the most crucial quality for an Administrative Assistant is adaptability. Each day can present unexpected challenges, and being able to adjust quickly and maintain a positive attitude is essential to supporting the team effectively and keeping operations running smoothly.

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How do you ensure confidentiality in your role?

I maintain confidentiality by strictly adhering to company policies on discretion and data protection. Moreover, I always think before sharing information, ensuring that sensitive data remains secure and only accessible to authorized individuals.

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What experience do you have with travel arrangements?

In my previous roles, I've frequently organized travel logistics for executives, including booking flights, accommodations, and creating detailed itineraries. My organizational skills help ensure that travel plans align with their schedules and preferences, making their travel experiences as smooth as possible.

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How do you assist in building a positive workplace culture?

I actively participate in planning team-building events and recognize employees' achievements to contribute to a positive culture. Encouraging collaboration and open communication among team members also fosters a supportive and cohesive work environment.

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What tools or technologies are you proficient with in an administrative capacity?

I am proficient with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook, which I use regularly in my administrative roles. Additionally, I am comfortable learning new tools that enhance workflow and improve efficiency.

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Why do you want to work for Experian as an Administrative Assistant?

I am drawn to Experian's commitment to innovation and employee well-being. I admire the company’s diversity and inclusion initiatives and its recognition as a top workplace. I believe my administrative skills and passion for supporting a team align perfectly with Experian’s values and mission.

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Full-time, hybrid
DATE POSTED
April 9, 2025

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