Sales Lead, Part-Time - Bleecker St.

As a Sales Lead at Faherty, your primary responsibilities will include creating an inviting in-store atmosphere, managing in-store sales, and maintaining client relationships. You'll also be tasked with analyzing business metrics to identify improvement opportunities and ensuring that operational excellence is upheld through cash management and team collaboration. Ultimately, your goal is to drive sales and foster a positive brand representation.

To be a successful Sales Lead at Faherty, you should have multiple years of leadership experience in a similar environment, preferably in direct-to-consumer retail brands. Familiarity with omnichannel sales is valuable, along with strong communication skills. You should be comfortable using various technology and apps, possess problem-solving skills, and demonstrate a genuine passion for contributing to a brand with purpose.

Faherty actively promotes a positive work atmosphere by encouraging collaboration and open communication within the team. They also emphasize recognition of individual and team performance, motivating employees to excel. The company values inclusivity and diversity, creating a workplace where everyone feels valued and empowered—qualities you’ll embody as a Sales Lead.

As a Sales Lead at Faherty, you will likely find numerous opportunities for growth. The company prioritizes coaching and development, allowing you to enhance your leadership skills and explore advancement within the team. By consistently exceeding performance goals, you can position yourself for further career progression within the company.

Before applying for the Sales Lead position at Faherty, candidates should be aware that the role requires flexibility with scheduling, including nights, weekends, and holidays. It's also essential to be ready for a physically demanding job that may require lifting and moving products. A genuine passion for sustainable fashion and the brand ethos will be crucial for success in this role.

When responding to this question, highlight specific strategies you used to motivate your team, any challenges you encountered, and how you overcame them. Be sure to quantify your success with metrics, such as percentage increases in sales or customer satisfaction.

Discuss your approach to fostering teamwork and collaboration among staff, as well as techniques you employ to engage customers positively. Emphasize past experiences where your leadership contributed to a thriving store environment.

Outline a structured approach to conflict resolution, including open communication, listening to concerns, and promoting understanding among team members. Share a specific example that demonstrates your effective conflict resolution skills.

Discuss key performance indicators such as sales per square foot, customer conversion rates, or customer retention rates. Back your answer with examples of how you’ve utilized these metrics in past roles to drive results.

Explain your method for prioritizing tasks based on urgency and importance, and give an example of a situation where you effectively managed your time to ensure company standards were met.

Talk about your familiarity with visual merchandising principles and discuss any actual experiences you've had designing displays. Use specifics from your past positions to illustrate your understanding of presenting products attractively.

Highlight your approach to customer service and building lasting relationships. Mention personal communication and how you utilize customer feedback on products to ensure a personalized shopping experience.

Showcase your knowledge of Faherty’s commitment to sustainability, quality, and community. Reflect on how their values resonate with you personally and how that alignment makes you a strong candidate for the Sales Lead position.

Discuss your methodologies for staying informed about retail trends, such as following industry news and engaging with customer preferences. Share a past experience where you’ve successfully adapted to a new trend in retail.

Identify essential qualities such as leadership, communication skills, problem-solving abilities, and a results-oriented mindset. Provide examples of how you demonstrate these qualities in your work.