Sales Lead, Part Time Weekend - University Park Village

As a Sales Lead at Faherty, your key responsibilities will include managing in-store sales processes, enhancing client relationships through personalized outreach, analyzing business metrics for improvement, and maintaining visual merchandising standards. You'll also collaborate with the leadership team to ensure operational excellence and drive a positive team environment.

To qualify for the Sales Lead position at Faherty, you should have multiple years of leadership experience in retail, preferably within high-growth direct-to-consumer brands. A successful track record in sales, excellent communication skills, a tech-savvy nature, and a passion for empowering others are essential to thrive in this role.

Faherty is deeply committed to community and inclusivity, and as a Sales Lead, you will be an embodiment of those values. Your role will focus on creating a positive atmosphere, motivating your team, and nurturing customer connections. Encouraging a diverse and supportive environment will be a cornerstone of your duties.

Key skills for a Sales Lead at Faherty include exceptional communication abilities, strong leadership and motivational skills, proficiency with technology and business tools, and a strategic mindset for analyzing sales performance. Being adaptable and having a strong understanding of both retail operations and customer experience will further enhance your effectiveness.

As a Sales Lead at Faherty, you can expect an array of benefits including health coverage, a 401(K) plan with company matching, an incentives program, commuter benefits, and a generous employee discount. Faherty believes in supporting its team both personally and professionally.

When discussing your leadership style, emphasize collaboration, inclusivity, and the importance of empowering others. Share examples of how you've inspired team members and fostered a positive work environment, aligning with Faherty's core values.

When addressing difficult situations, focus on your ability to listen, empathize, and find solutions that meet both the customer's and the company's needs. Articulate a specific example that highlights your problem-solving skills and commitment to maintaining a positive brand reputation.

Discuss your strategies in terms of customer engagement and personalized outreach. Explain how you would analyze previous sales data to identify trends and utilize in-store events or promotions to drive traffic and increase conversion rates.

Emphasize that teamwork is crucial to a successful retail environment. Share how you would promote collaboration through regular team meetings, recognition of individual contributions, and fostering open communication to ensure everyone is engaged and aligned with the store's goals.

Use this opportunity to discuss a specific experience where your leadership led to positive change. Focus on how you utilized feedback, engaged team members, and implemented processes that enhanced the store's culture and performance.

Highlight the significance of visual merchandising as a reflection of the brand and customer experience. Explain how you would set and maintain high visual standards to drive interest and sales, as well as collaborating with your team to implement seasonal changes effectively.

Discuss your approach to motivation, which may include recognizing individual and team successes, setting clear and attainable goals, and providing continuous support and training. Relate this to specific examples of how you have successfully motivated teams in the past.

Reflect on a specific instance where you identified operational bottlenecks and implemented changes that led to better workflow and increased efficiency. Discuss how you communicated these changes and involved your team in the process for seamless implementation.

Explain your systematic approach to analyzing data such as sales figures, customer feedback, and inventory turnover. Describe how you would use this data to make informed decisions and identify opportunities for improvement to maximize store performance.

Convey your genuine enthusiasm for Faherty's mission and values. Discuss your alignment with the brand's commitment to quality, sustainability, and customer experience, and how you would contribute positively to the team and the store's broader goals.