Technical Operator - Dallas

As a Technical Operator at Fever in Dallas, your primary responsibilities include managing technical operations for various experiences, ensuring all equipment and systems are prepared for each day's sessions, and troubleshooting any issues that arise during operations. You will work closely with the production team to maintain a high standard of guest safety and satisfaction at every event, reinforcing Fever's commitment to exceptional customer service.

The ideal candidate for the Technical Operator position at Fever in Dallas needs to possess a solid understanding of live entertainment equipment such as lighting, audio, and video systems. Effective communication skills, strong planning and organizational abilities, as well as problem-solving aptitude are crucial. Additionally, experience or knowledge of Google platforms and a commitment to diversity and inclusion are preferred traits that align with Fever's values.

The schedule for the Technical Operator role at Fever in Dallas can be quite flexible, as evening, weekend, and holiday shifts will likely be required based on event scheduling. Being adaptable and willing to work non-traditional hours is essential for this position, allowing you to thrive in a dynamic live entertainment environment.

While not strictly required, experience in live events or theme parks is definitely a plus for the Technical Operator position at Fever in Dallas. This experience provides valuable insight into the fast-paced, high-energy environment you'll be part of, helping you to manage technical operations and guest experiences more effectively.

Fever is dedicated to creating an inclusive work environment where everyone can thrive. As a Technical Operator in Dallas, you’ll receive ongoing support from management and the production team to ensure you have the resources you need to succeed. This includes training in our proprietary systems and equipment, to help you become proficient and confident in your role.

When faced with unexpected technical difficulties during an event, I remain calm and assess the situation quickly. My first step is to identify the source of the problem and troubleshoot it using my technical knowledge. If the issue requires further assistance, I'll communicate effectively with my team while ensuring that the guest experience remains a priority.

I have hands-on experience with various types of live entertainment equipment such as lighting, audio, and video systems. My understanding of these tools allows me to operate them effectively while also being able to diagnose and resolve issues as they arise.

Ensuring safety during events involves adhering to established safety policies and being vigilant throughout the event. I make it a priority to monitor participants, communicate any potential hazards promptly, and conduct pre-event checks on all equipment to ensure everything is in working order.

During a busy event day, I would prioritize tasks based on urgency and impact on guest experience. I would create a checklist of essential tasks to manage operations efficiently while remaining flexible to handle any last-minute issues that may arise.

I am driven by the excitement and energy of live events. The opportunity to create memorable experiences for attendees while collaborating with a passionate team inspires me the most. This fast-paced environment allows me to apply my technical skills creatively while contributing to the enjoyment of our guests.

Once, during an event, we encountered a sudden audio failure. I quickly diagnosed the issue to be a faulty cable connection. I replaced the cable while keeping the event running smoothly, coordinating with my team to ensure guests remained engaged during the brief delay.

I prioritize open and transparent communication with my team by holding regular briefings before events to discuss roles and responsibilities. During events, I use clear, concise language to relay important updates and rely on hand signals or walkie-talkies when necessary to maintain smooth operations.

Customer service is fundamental in my role as a Technical Operator since my actions directly impact the guest experience. I ensure that I’m available to assist guests when needed and work diligently to resolve any technical issues to maintain a positive atmosphere.

I stay updated with the latest technology trends by regularly reading industry publications, attending workshops, and participating in networking events with other professionals in live entertainment. Continuous learning allows me to bring innovative solutions to my role and enhance the overall guest experience.

I am eager to work for Fever because I admire the company's mission to democratize access to culture and entertainment. Joining a team that focuses on creating innovative experiences aligns with my values and professional aspirations while allowing me to contribute my technical expertise in a vibrant environment.