Senior Cybersecurity Consultant

As a Senior Cybersecurity Consultant at Fidelity, you will primarily focus on providing technical coaching regarding entitlement policies to our associates. You'll be responsible for analyzing and resolving cybersecurity issues, collaborating across various squads, managing associate requests, and creating documentation to enhance internal support guides. Additionally, your role will encompass problem-solving and contributing to our cybersecurity initiatives, ensuring our business units effectively implement the best security controls available.

To be considered for the Senior Cybersecurity Consultant position at Fidelity, candidates should have an undergraduate degree or equivalent experience, alongside at least three years in information security or related technology areas. A year of customer service experience is also necessary, complemented by strong analytical skills and a solid understanding of access and entitlement management technologies. Excellent communication skills and a collaborative attitude are paramount for success in this role.

Fidelity's hybrid working model allows Senior Cybersecurity Consultants to balance both onsite and offsite work experiences. While the role requires onsite attendance every other week, this model also offers flexibility that can enhance productivity and work-life harmony. Our aim is to create a supportive environment where team collaboration thrives, making it easier for you to fulfill your responsibilities effectively.

In your role as a Senior Cybersecurity Consultant at Fidelity, you will tackle a variety of cybersecurity-related issues, including entitlement discrepancies and request management. Utilizing your expertise, you'll work to identify root causes of problems that hinder organizational efficiency and contribute thoughtfully to problem-solving initiatives, ensuring timely and effective resolutions for our associates and stakeholders.

During the interview process for the Senior Cybersecurity Consultant position at Fidelity, you can expect a blend of behavioral and technical questions focused on your past experiences, problem-solving abilities, and familiarity with cybersecurity concepts. We value candidates that can demonstrate clear communication and team collaboration skills, so be prepared to share scenarios where you’ve effectively worked with teams or resolved complex cybersecurity issues.

To answer this question effectively, discuss your previous roles related to information security, including specific projects you contributed to and challenges you overcame. Highlight the tools and technologies you’ve worked with and how those experiences have equipped you for the role at Fidelity.

When addressing this question, explain your organizational methods for managing requests. Discuss tools you use for tracking issues and how you communicate with your team and stakeholders to ensure transparency and timely resolution of issues.

For this question, provide a specific instance where you recognized a cybersecurity risk. Outline your thought process, the steps you took to mitigate the risk, and the positive outcome it led to, emphasizing your analytical and problem-solving skills.

Share your methods for continuing education in cybersecurity, such as attending workshops, following relevant publications, and being part of professional organizations. Express your passion for the field and how this knowledge can benefit your work as a Senior Cybersecurity Consultant.

In your response, emphasize the importance of communication and training. You should explain your approach to educating the associate on the value of the policy, listening to their concerns, and offering solutions or support to ease the transition.

Address the significance of teamwork in cybersecurity by discussing scenarios where collaboration has led to successful project completions. Talk about how you contribute to team dynamics and promote a supportive work culture.

Discuss the importance of clear and concise documentation in your work. Share your preferred documentation methods or tools and outline how you ensure that materials are up-to-date and easy for others to understand.

Illustrate your proactive approach to identifying and addressing gaps. Explain how you would conduct a risk assessment, communicate findings with relevant stakeholders, and propose actionable solutions to enhance security controls.

Talk about your strategies for fostering a culture of security awareness within the organization. This could include leading training sessions, developing supportive materials, or encouraging open communication regarding cybersecurity topics.

Offer a thoughtful response that connects your professional goals with Fidelity's mission and values. Touch on the importance of cybersecurity in today’s digital age and how you see your skills helping Fidelity achieve its objectives.