The Manager, People Operations at Figma will be responsible for managing a global team of HR professionals, overseeing cross-functional projects, and centralizing core processes like onboarding and benefits administration. This role focuses on improving operations, driving automation, and ensuring compliance with both U.S. and global employment laws.

To apply for the Manager, People Operations position at Figma, you should have over 5 years of experience in people operations, with at least 2 years in a management role. Strong knowledge of employment law and experience with HR processes like onboarding and compliance training are essential, as is familiarity with tools like Workday.

At Figma, we embrace the philosophy of 'Grow as you go,' meaning we encourage continuous learning and development within the Manager, People Operations role. You'll have opportunities to cultivate new skills, lead innovative projects, and collaborate with experts across the organization to refine and improve people processes.

The Manager, People Operations at Figma should be well-versed in using HR systems like Workday for automating and streamlining processes. Familiarity with ticketing systems for HR inquiries, as well as benefits and payroll management systems, is also crucial for success in this role.

The work environment for the Manager, People Operations at Figma in San Francisco is collaborative, dynamic, and innovative. You’ll work alongside a dedicated people team during an exciting phase of growth, focusing on building foundational processes and enhancing the employee experience.

In your response, highlight specific cross-functional projects you have led in the past, explaining the goals, challenges faced, and outcomes. Emphasize your ability to coordinate between different teams, manage timelines, and leverage project management tools.

Discuss the methods you implement to stay informed about both U.S. and global employment laws, such as regular training sessions, policy updates, and collaboration with legal experts. Providing examples of how you've successfully navigated compliance issues will strengthen your answer.

Share your insights on identifying areas in HR processes that benefit from automation. Explain the tools and systems you've utilized for this purpose, including specific examples of successful implementations and their positive impact on operational efficiency.

Talk about data analysis techniques and feedback mechanisms you have employed in past roles, such as surveys or performance metrics. Illustrate how you use this information to inform improvements to people programs.

Prepare a narrative that describes a specific situation where you addressed an employee relations issue effectively, outlining the strategies you used to resolve the conflict and the successful outcome that followed. Emphasize your communication and mediation skills.

Discuss your approach to fostering a collaborative and growth-oriented team culture. Mention performance review processes, feedback sessions, and professional development opportunities you prioritize to support team members in achieving their goals.

Describe your familiarity with crafting and implementing global benefits programs. Highlight specific examples of the benefits you've managed, challenges encountered, and how you've ensured that these programs meet diverse employee needs across different regions.

Explain your time management strategies, such as using task prioritization techniques and project management tools. Provide examples of how these strategies helped you meet deadlines and maintain quality in your work amidst competing demands.

Articulate your passion for people operations and how it aligns with Figma's mission and values. Highlight specific aspects of Figma's culture or projects that resonate with you and express your enthusiasm for contributing to their growth.

Discuss your methods for continuing education in HR, such as following industry publications, attending workshops, and being part of HR networks. Provide examples of how you've applied insights from these trends to real-world situations.