Forward Deployed Software Engineer (San Francisco)
Overview
The Forward Deployed Software Engineer (FDSE) will be the ultimate problem solver, an elite member of First Resonance's "Delta" FDSE, being deployed to our customers' sites to overcome their most demanding challenges. In this role, you will be working hand-in-hand with customers by getting deeply involved in their operations, understanding their unique problems, and developing tailor-made solutions that integrate seamlessly with ION.
Fired up to support eVTOLs, rockets, robots, and autonomous vehicles makers? As an FDSE, you will directly impact our customers’ ability to achieve these goals by interpreting their needs, developing software solutions from concept to delivery, and ensuring a high level of customer satisfaction. Your days could range from working with a customer's engineers to design a new feature that automates a laborious process to being the point person in debugging an issue blocking their production team.
Responsibilities & Duties
Serve as a deployed technical expert, providing hands-on assistance with the implementation, usage, and further development of ION.
Collaborate with customers to understand their most pressing problems to develop coherent strategies & intelligent solutions (build custom web apps, wrangle large-scale data, etc)
Have total ownership in developing and managing the delivery of solutions, while maintaining high levels of customer satisfaction.
Write clean, scalable, and easily maintainable code across the stack
Work in small teams, taking ownership of end-to-end execution of high-stakes projects
Collaborate with the First Resonance team to continuously improve the product based on customer feedback and requirements.
Minimum Qualifications & Skills
Strong engineering background in fields like Computer Science, Mathematics, Software Engineering, Physics, or Data Science
Excellent communication and interpersonal skills, with a strong ability to build relationships with different stakeholders (customers, their leadership and First Resonance teams)
Experience shipping production quality code
Ability to collaborate effectively with both technical and non-technical individuals in dynamic environments
Willingness to travel up to 40% to customer sites, as needed.
Desired Qualifications
Experience in manufacturing, as Product Manager, or Lead Engineer
Experience with Python and/or React (Typescript)
Experience or curiosity in working with large-scale data to solve customer-facing problems
Comfortable working in a fast-paced, startup-like atmosphere with an entrepreneurial spirit
Benefits & Perks
Health Insurance; medical, vision, dental, & life insurance.
Paid Parental Leave.
Employee Stock Option Plan.
Team outings, group lunches, open office, happy hours.
Paid holidays, sick days.
Flexible Friday and PTO.
401K.
First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce.
First Resonance participates in E-Verify. As part of our onboarding process, a new hire's Form I-9 information will be shared with the federal government to confirm they are authorized to work in the U.S.
Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location.
First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes space exploration, electric airplanes, autonomous vehicles, nuclear reactors, robotics, and more. We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation. We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery.
Average salary estimate
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Are you ready to be an integral part of the future of technology as a Forward Deployed Software Engineer with First Resonance in San Francisco? This role is perfect for those who thrive on solving unique challenges and are passionate about supporting industries such as eVTOLs, rockets, robots, and autonomous vehicle makers. As a member of our elite Delta team, you'll work closely with customers, diving deep into their operations to craft tailored solutions using our ION platform. Your day-to-day responsibilities will include collaborating with customer engineers to design innovative features, debugging critical issues, and ensuring clients achieve high satisfaction levels with our software solutions. You'll have total ownership of your projects, from inception through delivery, managing both technical execution and customer relationships. At First Resonance, we value clean, maintainable code and effective teamwork that helps us learn and grow from feedback. We are looking for someone with an engineering background, great interpersonal skills to build strong relationships, and the versatility to work across technical domains. With a generous benefits package and an inclusive work culture, the Forward Deployed Software Engineer position at First Resonance offers not just a job, but a chance to make a tangible impact in advanced manufacturing and hardware development. So if you're excited to collaborate in a fast-paced environment and travel to customer sites to implement your innovative solutions, we want to hear from you!
To connect and supercharge the builders of the physical world.
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