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Store Manager-5154

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Build a Culture of Working Back from the Customer

  • Lead a growth-oriented sales culture to achieve store business performance results.
  • Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. 
  • Anticipate the needs of the customer and create an amazing store environment. 
  • Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. 

Develop a High Performing Crew

  • Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
  • Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. 
  • Inspire accountability by providing training, coaching, and consistent feedback to your team. 
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Maintain an environment that is safe for your customers and crew.
  • Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
  • Foster career growth through individual development planning and performance coaching.
  • Develop a peer network internally and externally to build strong recruitment and succession planning for your store.

Drive a Consistent Business

  • Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. 
  • Balance competing priorities with a recognition of what is critical.
  • Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
  • Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. 
  • Oversee successful receiving and ensure stocking procedures are properly followed and maintained. 
  • Ensure the execution of physical inventory and compliance with company data integrity processes.
  • Assure that merchandise flow meets company set standards and closely monitor sell through.
  • Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
  • Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
  • Review all corporate communications and prioritizes/plans accordingly. 
  • Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
  • Perform other duties as assigned, including services.

The Five Below Way

  • Wow our customers: Put the customer first and make a difference in people’s lives.
  • Unleash your passion: Check your ego at the door and do what you say you will do.
  • Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
  • Achieve the Impossible: Set the bar high for self and team and outperform expectations.
  • Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.

QUALIFICATIONS

  • High School Graduate or equivalent
  • Minimum 3 years of management experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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$40000K
$55000K

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What You Should Know About Store Manager-5154, Five Below

Join Five Below as a Store Manager in Dallas, TX, and be a part of a vibrant team that believes work should be fulfilling and fun! Our growth at Five Below is fueled by passionate and energetic individuals who are committed to our core purpose: to create an extraordinary shopping experience filled with cool, affordable items that inspire our customers. As a Store Manager, you'll lead a dynamic crew, fostering a culture of collaboration while ensuring exceptional customer service through our unique service model. Your role will encompass developing a performance-driven team, managing everyday store operations, and enhancing the customer journey. From hiring and training talented associates to analyzing business performance data, you'll set the stage for the store's success while embracing our values. Every day, you'll inspire your team to unleash their passion, drive sales, and create a WOW environment that keeps customers coming back. If you're ready to roll up your sleeves, engage with your team, and create unforgettable experiences in-store, we would love to have you on board at Five Below, where fun is just a few steps away!

Frequently Asked Questions (FAQs) for Store Manager-5154 Role at Five Below
What are the responsibilities of a Store Manager at Five Below in Dallas, TX?

As a Store Manager at Five Below in Dallas, TX, your responsibilities include leading a sales culture, ensuring exceptional customer experiences, and developing a high-performing crew. You'll analyze business results, manage payroll budgets, oversee inventory management, and maintain store standards. Additionally, you'll foster an inclusive and safe environment for both customers and employees, ensuring adherence to company policies and procedures.

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What qualifications are needed to become a Store Manager at Five Below?

To qualify for the Store Manager position at Five Below, candidates should possess at least a high school diploma or equivalent, with preferably three years of management experience. Excellent verbal and written communication skills, creative problem-solving abilities, and multitasking skills are essential. A passion for leading and developing a team, as well as maintaining composure under pressure, will help you thrive in this role.

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How does Five Below support the career growth of Store Managers?

At Five Below, Store Managers are offered ample opportunities for career growth through individual development planning, performance coaching, and access to a supportive network both internally and externally. The company emphasizes the importance of fostering talent, making Five Below an employer of choice for those who aspire to grow their careers in retail management.

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What is the company culture like for Store Managers at Five Below?

The company culture at Five Below is built around fun, creativity, and collaboration. Store Managers are encouraged to inspire their teams and foster an environment that values inclusivity and diversity. With a focus on building meaningful connections and delivering exceptional customer experiences, it is a workplace where managers can unleash their passion and drive positive outcomes.

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What can a Store Manager expect in terms of work-life balance at Five Below?

Store Managers at Five Below can expect a dynamic yet structured work environment. While the role requires commitment to achieving business goals, Five Below promotes a fun atmosphere and emphasizes the importance of maintaining a healthy work-life balance. Through effective scheduling and prioritization, Store Managers can create a rewarding yet manageable work experience.

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Common Interview Questions for Store Manager-5154
How do you maintain a high level of customer service in your store?

To maintain high customer service levels in my store, I empower my team with training and the tools necessary to prioritize customer needs. I believe in leading by example, ensuring each customer feels valued. Regularly seeking feedback from both customers and employees helps me identify areas for improvement and make informed adjustments.

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How would you handle a challenging employee situation?

Involving open communication is crucial when handling challenging employee situations. I would first address the issue directly with the employee to understand their perspective. I aim to provide constructive feedback, focusing on growth and solutions while fostering trust and respect.

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What strategies do you use to drive store sales and performance?

To drive sales, I analyze sales metrics and customer feedback to identify trends and opportunities. I work closely with my team to develop promotions or sales strategies that align with customer interests while encouraging creativity among staff to enhance shopping experiences.

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How do you ensure that your team stays motivated and engaged?

I prioritize creating an enjoyable atmosphere, recognizing team achievements, and offering professional growth opportunities. Regular team meetings and social events also create a sense of belonging, which keeps morale high and maintains engagement.

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Can you give an example of how you have solved a problem in your previous role?

In my previous role, we faced a significant drop in customer satisfaction ratings. I initiated a team brainstorming session to gather input and ideas. We implemented a new training program focusing on customer interactions and enhanced the visual merchandising, which resulted in improved ratings within a month.

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How do you balance multiple priorities in a fast-paced environment?

To balance multiple priorities, I focus on effective time management and delegation. I prioritize tasks based on urgency and impact, and I'm not afraid to delegate responsibilities to my team members based on their strengths, ensuring a smoother workflow.

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What does effective team building look like to you?

Effective team building revolves around trust, open communication, and shared goals. I believe in fostering an environment where team members feel comfortable sharing ideas and challenges while collaborating to achieve common objectives.

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How do you ensure compliance with company policies and procedures?

I prioritize training and regular reminders regarding compliance with company policies and procedures. I ensure my team understands the importance of these guidelines and leads by example, conducting regular audits and feedback sessions.

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What has been your biggest challenge as a leader, and how did you overcome it?

My biggest challenge was managing diverse team dynamics. I tackled this by creating an inclusive environment that encouraged open dialogue and understanding. I facilitated team workshops, which improved collaboration and trust while addressing individual concerns.

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Why do you want to work at Five Below as a Store Manager?

I admire Five Below's commitment to creating an engaging shopping experience at affordable prices. I resonate with the company's values of teamwork, creativity, and fun, and I’m excited to contribute my leadership skills to inspire a dedicated team while offering great experiences to our customers.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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