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Account Executive (North America SMB)

Who We Are

Float is the leading resource management software for professional services teams. Since 2012, we’ve grown every year—independently, self-funded, and profitably. We’re rated #1 for resource management on G2 and trusted by 4,500+ customers worldwide.

As a certified B Corporation, we’re committed to making a positive impact on our team, customers, the environment, and the remote community. Our 50+ person team works 100% remotely across the globe, with perks and benefits designed to support us in living our Best Work Life. You'll collaborate with teammates across Australia, Mexico, the UK, Nigeria, Canada, and the US. Learn more about our data security practices for employment or service contracts here. Browse our blog to get a glimpse of life at Float and check out our Glassdoor employer reviews. See why our customers love Float on G2 .

We’re on a scale-up journey, and we’re seeking people who thrive in this stage. We want Float to be the place where you have the autonomy and opportunity to do the best work of your career.

Why We’re Hiring For This Role

As we continue to expand our global footprint, we're making a strategic investment in our sales team by hiring a North America-focused SMB Account Executive. This role is essential to accelerating our growth in a key market, ensuring we have the coverage and responsiveness needed to capture high-velocity SMB deals. Currently, our sales team is structured to support a global audience, but as demand grows in North America, we recognize the need for dedicated regional focus. By bringing in an AE specifically for this market, we can:

  • Increase our availability for North American prospects, leading to faster response times and higher conversion rates.
  • Maintain our momentum in SMB deal execution, ensuring our Mid-Market AE can continue focusing on larger, more complex opportunities.
  • Capitalize on our latest product innovations, such as Charge vs Cost tracking and Multi-Currency support, which are highly relevant to North American businesses.

This role isn’t just about closing deals—it’s about shaping the future of our SMB sales strategy in North America. The right person will help us hit key revenue milestones, refine our go-to-market approach, and play a pivotal role in Float’s continued expansion. 🚀

Our Global Sales Manager, Dan, explains the important role you will play within our Sales team. Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.

What You’ll Be Responsible For

Early on, you’ll jump right into:

  • Learning our ICP: Your first priority will be learning our ideal customer profile, their needs, and their use cases.
  • Learning the Product: You’ll become a domain expert by reviewing our product documentation, getting to know our product in depth, and testing our software in collaboration with the product team.
  • Observing how we do sales at Float: You’ll learn from recorded calls, live demos, and will watch how our sales team takes prospects and turns them into loyal customers.
  • Getting Started: You’ll start leading your own discovery calls and eventually showcase Float’s capabilities with demos to key stakeholders and our incredible resource management champions.

Once you are a bit more settled, we expect that you will jump into:

  • Owning SMB revenue growth in North America: Drive high-velocity sales, closing 8-12+ deals per month and adding $5K in new MRR consistently. You’ll own the full sales cycle, including negotiation and procurement. This includes managing inbound opportunities, leading a thoughtful and structured discovery meeting, and presenting Float’s capabilities as a solution to key stakeholders.
  • Developing a scalable sales motion: Build a repeatable and efficient SMB sales process tailored to the North American market.
  • Master product knowledge & industry knowledge: You will become an expert in the Float product. This will allow you to confidently address technical questions from prospects, offer guidance and expertise on workflows, showcase additional features prospects might benefit from, and offer key insights to our product team to improve our offerings.
  • Optimize sales efficiency with new pricing & packaging: Sell larger deals under Float’s new pricing model, increasing ACV without extending sales cycles.
  • Provide market insights to product & marketing: Share customer feedback, competitive intelligence, and positioning recommendations to refine Float’s go-to-market strategy.
  • Refine and contribute to the SMB sales playbook: Document best practices, sales strategies, and deal execution insights to improve pipeline efficiency.
  • Expand Float’s NA market presence: Build a strong pipeline, identify high-potential SMB segments, and drive Float’s visibility in North America.

What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role. Applying these skills requires:

  • SaaS sales experience: 3+ years of inbound or outbound, quota-carrying sales experience within the B2B SaaS industry.
  • Full sales cycle experience and performance: Proven ability to run the entire sales process, from discovery and sales calls to diligent follow-ups and closing deals. You have a history of being a top performer in B2B sales.
  • Currently or previously been in the top 10% of performers in a Sales team.
  • Discovery & demo effectiveness: You are skilled in conducting virtual discovery sessions to uncover and articulate prospects' pain points, KPIs, goals, and needs. You come with strong experience leading and delivering compelling product demos to potential clients.
  • Stakeholder engagement: Ability to identify multiple relevant influencers and decision-makers within companies and build strong personal relationships with them.
  • CRM proficiency: Familiar with CRM systems like HubSpot or Salesforce (we use HubSpot).

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

Why Join Us

Pay for this role is US $142,857 OTE ($100,000 base + $42,857 variable) Here’s a blog post with more information on how we determine our salaries.

We’re a global async remote company with a diverse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.

Hiring Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page.

If you’re interested in applying, we can’t wait to hear from you! Be sure to review this blog post that outlines what we look for in our applications, so that you can put your best foot forward.

The hiring process for this role looks like this:

Application Review: We carefully review each application, including your resume and your responses to the application questions. We're especially looking for answers that reflect your personal experience and voice. If your responses feel copy-pasted or AI-generated, we won’t move forward. We want to hear from you!

Initial First Meet (20 min): You'll meet with Julia, Talent Manager, to discuss your interest in the role and review your questions about working at Float.

Manager Interview (45 min): You’ll meet with Dan, Global Sales Manager, to discuss your role-specific skills and how your past experience sets you up to succeed at Float.

Co-Worker Interview (30 min): You’ll meet with Avi, our EMEA-focused SMB Account Executive, to dive deeper into your alignment with our way of working and values at Float.

Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.

Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

Average salary estimate

$121428.5 / YEARLY (est.)
min
max
$100000K
$142857K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive (North America SMB), Float.com

At Float, we’re excited to announce an incredible opportunity for an Account Executive focused on the North America SMB market. This experience promises to be life-changing as you join our family of dedicated professionals who are on a mission to revolutionize resource management in professional services teams. Since our inception in 2012, we’ve grown continually, empowered by a commitment to delivering the best software solutions while nurturing a supportive remote-first culture. As an Account Executive, you’ll play a pivotal role in expanding our reach and increasing revenue by engaging with small and medium-sized businesses throughout North America. Imagine diving into the fascinating world of our product, understanding customer pain points, and creatively showcasing how Float can transform their operations. You’ll have autonomy in your role, with responsibilities ranging from conducting discovery and demo sessions to managing the entire sales cycle. With the support of a talented global team, you’ll refine strategies, capture new opportunities, and contribute your insights toward shaping our SMB sales approach. The potential here is immense, and the chance to close 8-12 deals per month will keep you on your toes and motivated. Our culture encourages deep work time, asynchronous communication, and a real impact in your territory. Plus, with a competitive OTE of $142,857, you’ll know your hard work is valued. Float is more than a company; it’s where you get to do the best work of your career while supporting and empowering others to live their best work lives. If you’re ready for a rewarding adventure as an Account Executive at Float, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Account Executive (North America SMB) Role at Float.com
What responsibilities does the Account Executive role at Float involve?

As an Account Executive at Float, you will be responsible for driving revenue growth in the North America SMB market. This includes managing the end-to-end sales cycle, conducting discovery calls, and presenting product demonstrations to key stakeholders. Your primary goal will be to close 8-12 deals per month and successfully contribute to the growth strategy of the company.

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What qualifications are needed for the Account Executive position at Float?

To excel as an Account Executive at Float, candidates should have at least 3 years of experience in SaaS sales, ideally with a proven track record of being in the top 10% of sales performers. A strong understanding of the complete sales cycle and the ability to effectively engage stakeholders are crucial. Familiarity with CRM systems, particularly HubSpot, is also beneficial.

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How does the onboarding process work for a new Account Executive at Float?

New Account Executives at Float can expect a thorough onboarding process. Initially, you'll learn about our ideal customer profile and dive deep into the product to become an expert. As you observe existing sales practices, you'll gradually start leading your own calls, making it a smooth transition into your full responsibilities.

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What is the expected sales performance for the Account Executive at Float?

As an Account Executive at Float, you will need to maintain a high-performance standard by closing 8-12 OEM deals each month, contributing to at least $5K in new monthly recurring revenue. This performance goal allows you to significantly impact our growth strategy in the North America SMB market.

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What makes Float a unique workplace for an Account Executive?

Float stands out as a unique workplace for Account Executives due to its commitment to remote work, transparency, and employee well-being. With tools designed for asynchronous communication and minimal meetings, you can focus more on your work. Plus, the opportunity to work collaboratively with a diverse, global team makes your experience truly enriching.

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Common Interview Questions for Account Executive (North America SMB)
Can you describe your experience with the full sales cycle?

Yes, I have considerable experience managing the complete sales cycle from prospecting to closing. I focus on understanding customer needs during the discovery phase, leading to successful product presentations and seamless negotiations, ultimately ensuring a successful deal closure.

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What strategies do you use to engage with multiple stakeholders in a business?

To effectively engage multiple stakeholders, I deeply research the organization to understand their structure. I tailor my communication to resonate with each stakeholder’s unique factors, ensuring each interaction is value-driven that reflects their concerns and goals.

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How do you handle objections during a sales process?

When faced with objections, I listen carefully to understand the underlying concerns before addressing them. I provide relevant information that counters their objections while reinforcing the unique value that Float offers, often citing social proof from satisfied clients in similar industries.

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What techniques do you employ for conducting effective discovery calls?

I prioritize active listening during discovery calls, asking open-ended questions to uncover key pain points and goals. By encouraging dialogue, I build rapport and gather valuable insights that inform my subsequent sales strategy, tailoring it specifically to the prospects' needs.

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Can you explain your experience with CRM software, specifically HubSpot?

Absolutely! I have extensive experience with HubSpot, where I manage my leads, track interactions, and analyze sales data. Utilizing HubSpot’s tools, I streamline processes that help me optimize my follow-ups and maintain a well-organized sales pipeline.

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What do you think are the key components of a successful sales pitch?

A successful sales pitch should be tailored to the prospect’s specific needs, showcasing the product's unique features and benefits. It should also include a compelling story, demonstrating how Float can solve their problems, ultimately driving home the value we bring.

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Why do you want to work as an Account Executive at Float?

I'm drawn to Float's innovative approach to resource management and its commitment to doing meaningful work. I believe my skills align perfectly with the role, and I am excited about the opportunity to contribute to the company's growth while working alongside a motivated, remote team.

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How do you manage your time effectively while working remotely?

I manage my time effectively by creating a structured daily schedule that includes blocks for deep work, meetings, and breaks. By utilizing tools like task management software and calendar reminders, I stay organized and ensure that I prioritize effectively.

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What metrics do you track to assess your sales performance?

I track key metrics including conversion rates, the number of deals closed monthly, and overall revenue growth. Tracking these metrics helps me continually refine my sales approach and identify areas for improvement to ensure ongoing success.

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How do you stay informed about industry trends and market changes?

I regularly follow industry blogs, participate in webinars, and stay connected with peers in the SaaS community. Additionally, I make a habit of reading relevant reports and whitepapers that provide insights about market dynamics and emerging trends.

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