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HR & Payroll Specialist

About Fresha


Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.


Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date


The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.


Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.


Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.


The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.


Given our exciting and progressive growth plans,  we are looking for an exceptional HR & Payroll Specialist to come and join our global business.


Reporting directly to the VP of Accounting & Controller, and working collaboratively with the Payroll team and external partners, you will be responsible for managing payroll processes, maintaining accurate financial and HR records, preparing payroll-related entries, and ensuring compliance with relevant laws and regulations.


This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.  Warsaw, Poland. office address: Central Tower, Aleje Jerozolimskie 81, 02-001, Warszawa



What you will be doing
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Coordinate payroll process with external payroll providers (outsource payroll)
  • Prepare salary calculations for remaining of our foreign entities (in house payroll)
  • Work with company software to process payroll
  • Cooperate closely with local in-country outsource providers to ensure payroll is delivered accurately and on time for your respective market
  • Analyze variance, payroll controls for accurate payslip generation
  • Take part in payroll related projects, e.g. process automation, system integration
  • Maintain our HR database with information about new joiners, leavers, salary increases, change of roles etc.
  • Manage staff holidays accrual
  • Prepare and book entries for payroll related activities in accounting system
  • Prepare payroll related contracts, maintain templates for each jurisdiction with the help from inside/outside legal counsel
  • Assistance with all internal and external HR-related matt

This list is not exhaustive and there may be other activities you are required to deliver. 


What we are looking for
  • Minimum of 1-2 years of experience in the payroll/accounting/finance field. Experience with payroll software or HRIS is a plus
  • Proficiency in English at a minimum B2 level; knowledge of additional languages is an advantage
  • Strong knowledge of Excel, including formulas, pivot tables, and data analysis; familiarity with other financial or payroll tools is beneficial
  • Proactive mindset with strong analytical skills and attention to detail
  • Excellent time management and organizational skills, with the ability to prioritize tasks effectively and meet deadlines
  • Ability to work independently and efficiently in a fast-paced, dynamic environment while handling multiple tasks
  • Understanding of data confidentiality and compliance with payroll regulations and labor laws


At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. 


Interview Process
  • Screen Call: Video call with member of the Talent Team - 20 minutes
  • 1st Stage: Video call/in-person meeting with the Payroll Team - 30 minutes
  • 2nd Stage/Final Stage: Video call/in-person meeting with the Payroll Team and VP of Accounting & Controller

We aim to complete the entire interview process and deliver feedback within 4 weeks
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.


Inclusive workforce


At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.


We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.


We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.


If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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CEO of Fresha
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William Zeqiri
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Average salary estimate

$40000 / YEARLY (est.)
min
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$30000K
$50000K

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What You Should Know About HR & Payroll Specialist, Fresha

Fresha, the leading marketplace platform for beauty and wellness, is on the lookout for a passionate HR & Payroll Specialist to join our vibrant team in Warsaw. If you're someone who thrives in a fast-paced environment and enjoys tackling challenges, this could be the perfect opportunity for you. At Fresha, we process over 1 billion appointments worldwide, and our mission is to simplify the beauty and wellness sector. As an HR & Payroll Specialist, you'll play a crucial role by managing payroll processes and ensuring compliance with applicable laws and regulations. From collaborating with various departments to ensure a smooth partner experience to maintaining our HR database and preparing entries for payroll-related activities, your work will be instrumental in supporting our talented workforce. In this role, you'll coordinate payroll duties with external providers, analyze payroll controls, and contribute to exciting projects like process automation. We value a proactive mindset and attention to detail, and while you’ll need at least 1-2 years of experience in payroll or finance and proficiency in English, we encourage applicants with eager minds and a passion for learning to apply even if they don't meet every requirement. Our office culture emphasizes collaboration, where teamwork and face-to-face interactions are at the forefront, making this an exciting space for anyone looking to make a meaningful impact. Join Fresha and help shape the future of beauty and wellness worldwide!

Frequently Asked Questions (FAQs) for HR & Payroll Specialist Role at Fresha
What responsibilities does the HR & Payroll Specialist at Fresha have?

As an HR & Payroll Specialist at Fresha, you will manage payroll processes, maintain HR records, prepare related entries, ensure compliance with laws, and collaborate with various departments to enhance the overall partner experience. Additionally, you will analyze payroll controls and participate in payroll-related projects.

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What qualifications are required for the HR & Payroll Specialist position at Fresha?

To succeed as an HR & Payroll Specialist at Fresha, candidates should have 1-2 years of experience in payroll, accounting, or finance, proficiency in English, and strong Excel skills. A proactive mindset, analytical abilities, and excellent time management are also essential for this role.

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How does Fresha ensure payroll accuracy for its HR & Payroll Specialist role?

At Fresha, payroll accuracy is achieved through close collaboration with external payroll providers and by maintaining meticulous HR records. The HR & Payroll Specialist will analyze payroll controls and variances to ensure accurate payslip generation and timely payroll delivery.

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What is the work culture like at Fresha for the HR & Payroll Specialist role?

Fresha fosters a collaborative environment where face-to-face interactions are valued. While employees work from the office four days a week, there's flexibility to work remotely one day. The culture promotes teamwork and encourages all team members to contribute fully.

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What does the interview process look like for the HR & Payroll Specialist at Fresha?

The interview process for the HR & Payroll Specialist at Fresha consists of a screen call with the Talent Team, followed by two stages involving video calls or in-person meetings with the Payroll Team and the VP of Accounting & Controller. Feedback is typically provided within four weeks.

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Common Interview Questions for HR & Payroll Specialist
What experience do you have with payroll software?

When answering this question, highlight your hands-on experience with payroll software, detailing which platforms you've used, your level of proficiency, and how you've leveraged these tools to streamline payroll processes effectively.

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Can you describe a time you dealt with a payroll discrepancy?

Reflect on a specific instance where you identified a payroll error, how you approached resolving it, what steps you took to ensure accuracy, and how you communicated with affected employees to maintain trust.

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How do you ensure data confidentiality in payroll processes?

Emphasize your understanding and adherence to data protection regulations. Discuss specific practices you've implemented to safeguard sensitive employee information throughout the payroll process.

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What strategies do you use to stay organized in a fast-paced environment?

Share techniques that have worked for you, such as prioritizing tasks, using digital tools for project management, and setting clear deadlines, ensuring you communicate effectively within your team.

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How do you handle multiple payroll deadlines at once?

Provide examples of how you manage competing deadlines while ensuring accuracy, like breaking down larger tasks into manageable chunks and creating timelines to keep on track.

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Describe your experience with HR databases.

Discuss your familiarity with maintaining HR databases, your ability to input and manage employee data accurately, and how you've utilized HRIS systems to enhance reporting and compliance efforts.

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What additional languages do you speak that could benefit this role?

If applicable, mention any language skills you possess beyond English, explaining how these could aid in communications while working in international contexts and interactions with diverse teams.

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Have you been involved in payroll-related projects? Can you provide details?

Be prepared to discuss any specific projects you have participated in, such as automation initiatives or system integrations, detailing your role, contributions, and the outcomes achieved.

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What do you see as the biggest challenges in payroll management?

Provide insight into common payroll management challenges, such as regulatory compliance, technology integration, and error rectification, and discuss how effective communication and planning can help mitigate these issues.

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How do you stay current with payroll regulations?

Express your commitment to continuous learning by discussing resources, courses, or industry networks you engage with to remain informed about changes in payroll laws and best practices.

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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per mon...

63 jobs
MATCH
VIEW MATCH
BENEFITS & PERKS
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 29, 2025

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