Business Analyst - Technical Consultant

As a Business Analyst - Technical Consultant, you will be responsible for acting as a crucial link between business stakeholders and DevOps/engineering teams. You will lead discovery sessions to gather and define requirements, recommend workflow improvements, identify process gaps, and facilitate communication to ensure alignment on business goals. Your contribution will directly drive smarter outcomes and improve efficiency across teams.

To apply for the Business Analyst - Technical Consultant position, you should have at least 4 years of experience in business analysis, technical project management, or similar roles. A solid understanding of DevOps fundamentals, and familiarity with tools like Jira or Confluence are necessary. While a degree in Business, Computer Science, or a related field is preferred, equivalent experience will also be considered. Communication skills are key, as you'll be simplifying technical concepts for non-tech stakeholders.

No, prior coding experience is not required for the Business Analyst - Technical Consultant role. While an understanding of DevOps concepts like CI/CD, automation, and tools is essential, this position focuses more on strategic analysis and communication. Bonus skills, such as exposure to scripting languages or infrastructure-as-code tools, might be valued, but are not mandatory.

The Business Analyst - Technical Consultant role offers a predominantly remote work environment, giving you the flexibility to manage your work-life balance. There will be occasional visits to London for team meetings or project discussions, ensuring you stay connected with your colleagues while enjoying the comfort of remote work.

As a Business Analyst - Technical Consultant, there is significant potential for career growth. This position can lead to permanent employment after the initial contract, and offers the chance to develop your skills in business-directed strategies and technical communication. Additionally, exposure to various projects can enrich your experience, leading to promotional opportunities within the organization.

When gathering requirements, I prefer to lead detailed discovery sessions with stakeholders to ask targeted questions that uncover their needs. It’s important to create an open environment where everyone feels comfortable sharing their thoughts. Documenting user stories clearly helps ensure that nothing gets lost in translation.

I prioritize tasks by assessing the impact and urgency of each item. By reviewing stakeholder needs and aligning them with project goals, I can focus on tasks that deliver the most business value first. I often use tools like prioritization matrices to help communicate these decisions clearly.

To improve workflows, I analyze existing processes and gather input from team members who interact with them daily. I look for bottlenecks and pain points by using metrics and qualitative feedback, then recommend actionable changes that can enhance efficiency and deliver better results.

Bridging the gap involves translating technical jargon into business language and vice versa. I ensure to communicate project updates regularly and clarify any technical concepts during discussions, which helps align both sides and fosters a collaborative environment.

Certainly! In a previous role, I led a project that streamlined our CI/CD pipeline. By collaborating with engineering teams and understanding business objectives, I helped identify areas for automation that significantly decreased our deployment time, which positively impacted our overall delivery speed.

I approach conflicts by facilitating open discussions between the parties involved, encouraging them to express their concerns and needs. By focusing on common goals and finding middle ground, I help foster mutual understanding, leading to collaborative solutions.

I have experience using tools like Jira and Confluence for project management and documentation. These tools help track tasks, and requirements, and maintain clear communication among teams. I also appreciate using visual aids such as process maps to present complex information clearly.

I assess risks and benefits by conducting thorough analyses of potential impacts. This includes evaluating how changes might affect current workflows, costs, and team dynamics. I often collaborate with relevant stakeholders to gather insights that inform our decision-making.

Maintaining stakeholder alignment requires regular communication and updates. I hold frequent check-ins and provide straightforward documentation, such as reports and dashboards, to keep everyone informed about project progress and ensure all parties share the same understanding of project objectives.

I have worked extensively in Agile environments, participating in Scrum ceremonies such as sprint planning and retrospective meetings. My experience includes collaborating closely with cross-functional teams, adapting to changes, and prioritizing backlogs to ensure continuous delivery and improvement of our projects.