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Director, Store Design

About the Role

As a Director of Store Design, you will be responsible for leading design process and managing both internal and external teams in delivering key initiatives for store design and brand experience. You bring creative solutions through design talent, brand knowledge, retail design knowledge balanced with Gap Inc. business strategies. This position reports to the Sr. Director, Design and Creative Services.

This is a dynamic lead role responsible for store design, fostering a creative process, guide decision-making, shaping brand experience, cross-functional relationships and design strategy.

What You'll Do

  • A design champion and brand liaison leading store environments ensuring solutions provided are brand appropriate. Oversee store design development for multiple brands.
  • Develop store design concepts and solutions that merges brand and enterprise’s goals and strategies
  • Foster an environment that encourages innovative ideas, concepts and ideation, empowering the internal and external team to explore and drive creativity
  • Collaborate and work directly with Gap Inc. Business partners (Sr. Leadership, Marketing, Visual Merchandising, Operations, Architecture & Engineering, Tech Services, and Real Estate).  
  • Support internal business partners intake of brand goals, requirements, criteria as a foundation and ensure that they are thoughtfully incorporated into the overall store design
  • Management of team and process, including direct reports business partners and consultants to ensure the creative intent, design results are achieved
  • Oversee the process throughout all phases from concept to construction for various scaled projects ensuring integrity of design intent and brand goals
  • Accountable for the design process management and adherence of established project budgets and timelines

Who You Are

  • Minimum of 10+ years of progressive design experience in architecture, interiors, experiential and brand creative that elevate brand excellence.  (5 years of retail design experience preferred)
  • Bachelors/Master’s degree in Architecture, Interior Design, Industrial Design, or related field
  • Strength in managing a design team in the delivery of complex projects varying in scale, budget, and size. Proven ability to work independently as well as guide teams across a mix of complex projects.
  • Excellent design capabilities with the ability to translate ideas, forms, and functions into innovative retail design concepts
  • Excellent knowledge of architectural building systems (structural, mechanical, electrical), their impact on design, detailing and code requirements
  • Understanding of materials, fabrication, construction and its relevance in developing forward thinking architecture, interior design, and fixture design
  • Strong visual and graphic presentation skills with a strong ability to create and direct spatial ideas into conceptual drawings and lead design decisions through documentation, fabrication and construction.
  • Demonstrated expertise and proficiency in design software for design process
    (SketchUp, Rhino, VRay, Enscape, Adobe Creative Suite and Miro).  Ability to diagram, sketch, prepare layouts, 3D visualization, massing studies.
  • Maintain pulse and curiosity with industry trends in retail experience and design
  • Ability to manage diverse range of priorities and agile to adapt to change.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Store Design, Gap Inc.

At Gap Inc., we’re on the lookout for a talented Director of Store Design to join our innovative team located in the heart of San Francisco at 2 Folsom. As our Director of Store Design, you will take the reins in leading the design process while managing both internal and external teams to bring our store design and brand experience strategies to life. Your role will be one of empowerment and creativity, where fostering a vibrant design culture is key. You’ll champion brand integrity by overseeing the development of store environments that align perfectly with our vision. Collaborating with various business partners, including senior leadership and marketing teams, you will weave their needs and our brand goals into every aspect of the store's design. Your experience, ideally with at least a decade in progressive design roles, particularly in retail, will shine as you manage projects from concept through to construction. We seek someone who possesses not only exceptional design skills but also a strong understanding of architectural systems, materials, and construction processes. If you thrive in a collaborative environment and have a flair for translating innovative ideas into tangible designs, we can’t wait to meet you! This is an opportunity to shape influential retail spaces that leave a lasting impression on our customers while driving the success of Gap Inc. If you’re ready to push boundaries and elevate the brand experience through exceptional store design, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Director, Store Design Role at Gap Inc.
What are the main responsibilities of the Director of Store Design at Gap Inc.?

The Director of Store Design at Gap Inc. is responsible for leading store design initiatives, managing internal and external teams, and ensuring that design solutions align with brand strategies. This includes overseeing multiple store design projects, fostering a creative environment, collaborating with business partners, and managing the design process from concept to construction.

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What qualifications are needed for the Director of Store Design position at Gap Inc.?

To be successful in the Director of Store Design role at Gap Inc., candidates should have a minimum of 10 years of progressive design experience, with at least 5 years in retail design. A Bachelor's or Master's degree in Architecture, Interior Design, or a related field is essential. Strong leadership skills and the ability to handle complex projects are also critical in this position.

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How does a Director of Store Design at Gap Inc. collaborate with other departments?

A Director of Store Design at Gap Inc. collaborates closely with various departments, including Marketing, Visual Merchandising, Operations, and Architecture & Engineering. This collaboration ensures that design concepts align with overall business goals, and that brand objectives are effectively implemented across all store environments.

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What type of design software is used by the Director of Store Design at Gap Inc.?

The Director of Store Design at Gap Inc. utilizes several design software tools, including SketchUp, Rhino, VRay, Enscape, and Adobe Creative Suite among others. These tools aid in creating, visualizing, and presenting innovative retail design concepts effectively throughout the design process.

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What is the importance of understanding retail experience trends for the Director of Store Design at Gap Inc.?

For the Director of Store Design at Gap Inc., understanding trends in retail experience is crucial. This knowledge helps in creating contemporary and relevant store designs that resonate with customers and enhance brand loyalty, ensuring that designs are not only aesthetically pleasing but also strategically positioned within the market.

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Common Interview Questions for Director, Store Design
Can you describe your design philosophy as a Director of Store Design?

When answering this question, consider discussing how your design philosophy is aligned with brand values and user experience. Emphasize your belief in the power of design to tell a story and create a distinctive brand identity.

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How do you approach managing a design team for multiple projects?

Highlight your strategies for prioritizing tasks, delegating responsibilities, and fostering collaboration. Mention the importance of clear communication and supporting team members in their creative processes.

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What steps do you take to ensure a design meets both budget and timeline constraints?

Discuss your experience with project management methodologies and how you use them to track progress, mitigate risks, and ensure adherence to budgetary and scheduling guidelines while maintaining design quality.

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Can you provide an example of a successful retail design project you’ve led?

Prepare to share specifics about a project, including challenges faced, how you overcame them, and the successful outcomes that aligned with brand goals while enhancing customer experience.

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How do you incorporate feedback from stakeholders into your design process?

Talk about your commitment to collaboration and open channels of communication. Mention how you welcome constructive feedback and integrate it into design adjustments to ensure all stakeholder needs are met.

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What design software are you most proficient in, and how has it benefitted your projects?

Identify your strongest software skills and provide examples of how using these tools has improved your design process, aided in visual communication, or expanded creative possibilities in your projects.

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How do you stay updated on design trends in retail?

Share your methods for keeping up with trends, such as attending industry conferences, reading trade publications, and engaging with design communities. Stress how continual learning influences your work positively.

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What challenges do you foresee in the retail design landscape, and how would you address them?

Be candid about potential challenges like technological advancements or changing consumer behaviors. Discuss proactive strategies you would implement to adapt and innovate within these changing dynamics.

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How do you balance creativity and functionality in your designs?

Examine how creativity should enhance functionality. Discuss approaches to ensuring that designs are not only visually appealing but also practical and user-centered, addressing all aspects of the customer journey.

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What do you believe is the future of store design in the retail industry?

Share your vision on evolving store experiences, the integration of technology, sustainability in design, or the need for personalized customer experiences. Show your passion for being at the forefront of industry advancements.

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Our mission is to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fishe...

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DATE POSTED
April 6, 2025

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