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Medical Technician Partner - Brockton, MA (Paramedic)

Medical Technician Partner (MTP) - Paramedic


Who is Gather Health?

Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.


What is this role about? 

Our older adult patients living in communities that we serve are faced with a variety of social challenges, called “Social Determinants of Health”, or SDOH.  These challenges include a variety of difficulties that stem from lack of resources; and one of the examples is lack of transportation.  At Gather Health, we have built a business model that allows these patients to have consistent access to quality healthcare, by creating a system by which we provide clinical care not only in our physical clinics, but also in their homes.  Internally called “Medical Technician Partner”, this individual will provide in-home care and support for our patients and be the eyes, ears, and the hands of our medical teams in the home.  They will work collaboratively with our primary care providers, Gather Guide Partners (who serve as a liaison between our patients and our clinics), and clinic administrators, as part of the care-team model.  The MTP will play a significant role in our ability to provide the best care and support possible with a deep sense of commitment and compassion – and ultimately achieve our vision of creating equity in healthcare.


What are some of the day-to-day duties?
  • The day-in-the-life of an MTP will vary, depending on the needs of our patients.  Some of the day-to-day duties will include but are not limited to:
  • Providing in-home care and support for our senior patients and serving as their clinical liaison with our primary care providers
  • Performing approximately six to eight home visits per day and addressing acute medical decompensation or complex transitions of care
  • Evaluate CHF and COPD exacerbations through physical examinations and assessing vital signs
  • Check in and organize an inpatient or ED admission avoidance plan
  • Conduct social visits with their patients in their homes or occasionally meet them in the ED
  • Make outbound calls to patients to check in regarding newly prescribed medications
  • Leverage and access medical control through the Clinical Medical Director as needed to deliver care
  • Document patient notes in the Electronic Health Record (Athena)
  • Additional duties as assigned


What are the requirements for this position?
  • Minimum of 1 year of experience working as an Paramedic or direct patient care
  • Active certification as an Paramedic in Massachusetts
  • Active driver's license with a safe driving record
  • Active certification in AHA Healthcare Provider CPR
  • Strong verbal, written, and reading comprehension skills in English
  • Ability to work from 8am to 5pm Monday through Friday
  • Must be willing and able to drive to patients' homes as part of the job (company vehicle to be provided).
  • Ability to work for any employer in the United States


What are the “preferred, nice-to-haves”, for this position?
  • Experience working with the senior populations, particularly with complex social needs
  • Experience with basic office tools such as email, Outlook calendar, etc.
  • Active certification as a Phlebotomy Technician


What are the traits of someone most likely to succeed in this role?
  • Compassionate – they treat people with kindness
  • Patient – they are not easily frustrated or flustered
  • Nonjudgmental – they tend to give others the benefit of the doubt
  • Understanding – they “get” that everyone has their unique struggles
  • Helpful – they get their fulfillment by adding value to other people’s lives
  • Friendly – people enjoy their company  
  • Outgoing – they tend to enjoy mingling with others and getting to know new people
  • Relatable – naturally makes human connections with their warmth, humor, and demeanor
  • Positive – sees glass as is half full vs. half empty
  • Creative – looks for new ways to do things better
  • Organized – manages time effectively and operates efficiently
  • Reliable – takes responsibilities seriously and always shows up on time


Why should I join Gather Health?
  • We are a mission-based organization that is passionate about changing the way seniors experience primary care
  • Our business model is unique and on the cutting-edge of the primary care industry
  • Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
  • We are intentionally building a strong company culture and providing a compassionate and joyful work environment
  • The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
  • We offer competitive pay and benefits for our Full-Time colleagues, including:
  • Market-based base salaries
  • Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
  • 11 Paid Holidays
  • Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
  • Short and Long-Term disability insurance at no cost to you
  • Basic life insurance coverage at no cost to you
  • 100% employer match on 401K up to 4% of income
  • Employee Assistance Program at no cost to you
  • Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)


I’d like to know more – what’s the next step?

Great!  An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too.  Let’s start by first having an exploratory conversation, and if it seems like a good fit, we’d love to meet with you in person. 


Gather Health is an Equal Opportunity Employer.  All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. 

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Average salary estimate

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What You Should Know About Medical Technician Partner - Brockton, MA (Paramedic), Gather Health

Are you a compassionate and skilled Paramedic looking to make a difference in the lives of seniors? Join Gather Health as a Medical Technician Partner (MTP) in Brockton, MA, where your expertise can reshape healthcare experiences for vulnerable populations. At Gather Health, we pride ourselves on being a collaborative force combining outreach partners, care partners, and dedicated medical professionals. Your role as an MTP involves providing in-home care and support to older adult patients facing social challenges. With a focus on Social Determinants of Health, your day-to-day will include performing vital examinations, conducting home visits, and liaising with primary care providers. You’ll interact with six to eight patients each day, ensuring they receive the necessary care and resources. Your communication skills will shine as you check in on newly prescribed medications and document patient details in our Electronic Health Record system. Beyond patient care, you'll embody the values of compassion, understanding, and collaboration—all critical to becoming a key player in our care-team model. With a competitive salary and a suite of benefits that prioritize your well-being, including paid time off, comprehensive medical coverage, and a supportive work culture, Gather Health will empower you to thrive professionally while making a meaningful impact. If you’re ready to embark on a fulfilling journey to improve healthcare access and equity, we want to hear from you!

Frequently Asked Questions (FAQs) for Medical Technician Partner - Brockton, MA (Paramedic) Role at Gather Health
What are the main responsibilities of a Medical Technician Partner at Gather Health?

As a Medical Technician Partner at Gather Health, your primary responsibilities involve providing in-home care and support for senior patients. You will perform around six to eight home visits per day, conducting physical examinations to assess acute medical issues and coordinating care with primary care providers. Your role also includes making outbound calls to check on patient medication adherence, documenting interactions in the Electronic Health Record, and supporting patients during complex transitions of care. It's a dynamic position focused on enhancing the patient experience and promoting equitable healthcare access.

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What qualifications are required to apply for the Medical Technician Partner role at Gather Health?

To qualify for the Medical Technician Partner position at Gather Health, candidates must hold an active certification as a Paramedic in Massachusetts and have at least one year of experience in direct patient care. Additionally, you should possess an active driver's license with a clean driving record, and be certified in AHA Healthcare Provider CPR. Strong communication skills in English are crucial, as well as the ability to work Monday through Friday from 8am to 5pm. Preference is given to those with experience in working with senior populations and familiarity with basic office tools.

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How does Gather Health support its Medical Technician Partners in their roles?

Gather Health is committed to supporting its Medical Technician Partners through comprehensive training, resources, and a collaborative work environment. Our leadership team, comprised of experienced professionals in the healthcare industry, is dedicated to ensuring that you have the best tools to provide a superior patient experience. In addition to competitive pay and benefits, we offer ongoing professional development opportunities to help you grow in your role and enhance your skill set as a caregiver.

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What is the work culture like at Gather Health for Medical Technician Partners?

At Gather Health, we pride ourselves on fostering a positive and compassionate work culture that values every team member's contributions. As a Medical Technician Partner, you will join a mission-based organization focused on transforming how seniors access primary care. Our culture emphasizes collaboration, community, and employee well-being, ensuring that while you care for others, your needs are also prioritized. We aim to build strong relationships both internally and externally to create an inclusive healthcare environment.

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What benefits do Medical Technician Partners receive at Gather Health?

Medical Technician Partners at Gather Health enjoy a robust benefits package that includes competitive salary offerings, paid time off, comprehensive medical insurance with no waiting period for coverage, and an employer-matched 401K plan. Additional benefits, such as short and long-term disability insurance, life insurance at no cost, and access to the Employee Assistance Program, are also provided. We are committed to your health and professional growth, making sure our team is well-supported in every aspect.

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Common Interview Questions for Medical Technician Partner - Brockton, MA (Paramedic)
How do you prioritize patient care and manage your time effectively during home visits as a Medical Technician Partner?

When interviewing for the Medical Technician Partner role, emphasize your ability to prioritize patient needs by organizing daily tasks and employing effective time management techniques. Discuss how you would assess each patient's needs before visits, allowing you to tailor your approach and efficiently tackle multiple home visits while ensuring quality care for each individual.

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Can you describe a challenging situation you encountered while providing patient care and how you handled it?

In your response, share a real-life scenario demonstrating your critical thinking and problem-solving skills while addressing patient care challenges. Highlight how you approached the situation with empathy, communicated with other care team members, and utilized available resources to achieve a positive outcome for the patient, showcasing your ability to remain calm under pressure.

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How would you ensure effective communication with patients who may have diverse backgrounds or varying levels of health literacy?

To answer this question, focus on your adaptable communication skills and your awareness of potential language barriers and cultural differences. Explain how you assess each patient's understanding of health information and utilize simple language, visuals, or teach-back techniques to ensure clarity and comprehension, ensuring all patients receive equitable care.

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Why do you think your experience as a Paramedic prepares you for the Medical Technician Partner role?

Use this opportunity to link your background as a Paramedic with the requirements of the Medical Technician Partner position. Discuss specific skills such as conducting physical exams, performing triage, and your experience dealing with acute medical situations, indicating that your clinical knowledge and hands-on experience will allow you to effectively serve seniors and address their unique healthcare needs.

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What strategies would you implement to help patients adhere to prescribed treatments and medications?

Describe your approach to patient education and engagement. Emphasize the importance of building a trusting relationship with patients, actively listening to their concerns, and providing tailored resources or reminders to assist them in managing their treatment plans. Share your methods for assessing understanding and enthusiasm in following through, which can enhance adherence.

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How do you leverage technology, such as Electronic Health Records, in your role as a Medical Technician Partner?

Highlight your familiarity with Electronic Health Records and your commitment to utilizing technology to enhance patient care. Discuss how you would document patient interactions in a timely manner, ensuring accurate health information is available for the clinical team to access for informed decision-making. Your efficiency with tech can improve coordination and ultimately patient outcomes.

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How would you handle emotional situations involving patients and their families during home visits?

In your response, share your empathetic approach to dealing with emotional scenarios. Describe how actively listening, providing emotional support, and remaining calm can create a supportive environment for patients and families facing difficult situations, allowing you to build trust and demonstrate your commitment to their holistic care.

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What is your experience with patient assessment, especially in home care settings?

This question allows you to showcase your assessment skills as a Paramedic. Provide examples of how you've conducted thorough physical examinations, interpreted vital signs, and made clinical decisions based on patient assessments in home care situations. Your understanding of chronic conditions common among seniors will indicate readiness for the Medical Technician Partner role.

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How do you stay updated with the latest practices and knowledge in healthcare?

Discuss your commitment to continuous professional development, including attending workshops, webinars, and staying connected with professional organizations related to healthcare. Emphasize that staying informed about best practices allows you to provide the highest quality of care and adapt to new treatment methodologies for your patients.

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Why do you want to work for Gather Health as a Medical Technician Partner?

Articulate your understanding and alignment with Gather Health's mission to provide equitable healthcare access for seniors. Personalize your answer by conveying a genuine interest in supporting vulnerable populations, making the connection between your values, professional skills, and the opportunity to contribute to transformative healthcare initiatives at Gather Health.

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Full-time, on-site
DATE POSTED
April 3, 2025

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