Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Store Leader Assistant, Getgo image - Rise Careers
Job details

Store Leader Assistant, Getgo

Job Summary

The GetGo Assistant Store Leader is a key player in keeping the store team running like clockwork, because our customers' clocks are ticking. The Team Member in this role will coach, supervise, and lead the team in addition to, and often on behalf of, the Store Leader. The Assistant Store Leader is a developmental role in that this leader is being developed to run his/her own store, and will be learning, performing, and mastering the functions and responsibilities of Team Members and Leadership within the building. When the Assistant Store Leader will play a vital role as it relates to growing sales, executing merchandising plans, providing excellent customer service, controlling costs, and continuously improving processes.

Job Description

  • Experience Required: 1 to 3 years
  • Education Desired: High school diploma or equivalent
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 21 years of age

Job Responsibilities

  • Your principal, main, major or most important duty includes one or some combination of the following tasks:

    1. interview, select and train Team Members;

    2. direct the work of Team Members;

    3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;

    4. handle Team Member issues including, but not limited to complaints;

    5. discipline Team Members;

    6. plan the work;

    7. distribute or assign the work among Team Members;

    8. provide for the safety and security of Team Members or the store;

    9. manage the budget for your department or location;

    10. manage inventory for your department or location; or

    11. monitor or implement compliance measures

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
  • Coach the team so everyone can help drive incredible store success. Hold the team accountable to exceptional product quality, service, store conditions and cleanliness.
  • Hold yourself accountable to the highest operational standards.
  • Support Store Leadership decisions through coaching and collaborative action planning with front-line leadership and Team Members in order to meet or exceed key performance metric targets/projections.
  • Execute merchandising plans timely and completely, and build upon the prescribed plans to achieve maximum sales and minimal shrink.
  • Recognize business trends and opportunities within the store, market and organization, and proactively manage inventory levels to increase sales, control costs, and reduce waste.
  • Collaborate with Store Leadership to support the allocation of resources, and prioritize work through effective scheduling, managing of labor and productivity, and delegation of tasks and responsibilities.
  • Collaborate with Store Leadership to assess staffing levels and hiring needs within the store. Participate in applicant review, conducting interviews and completing the hiring and on-boarding process.
  • Promote ongoing professional development of all Team Members and front-line leaders through the talent management processes (development plans, career pathing discussions, and special projects). Apply a philosophy of "finding and developing my own replacement".
  • Provide continuous support and coaching to Team Members and front-line leaders related to a safety, sales, service and performance culture. Utilize recognition to maintain successful performance. Model core values and possess skills for success. Inspire others through passion, integrity and a dedication to the business.
  • Provide appropriate training for Team Members and front-line leaders, and validate all are trained to perform their jobs safely and effectively with Customer Service being a priority.
  • Adhere to and follow up on work designs for Team Members and front-line leadership tasks and responsibilities, and utilize problem solving techniques to make performance improvements within the store.
  • Ensure conditions throughout the store meet or exceed all internal and external standards, compliance, and regulations. Responsible for continuous assessment of standards, compliance, and regulations, and communicating any deficiencies immediately to supervision.

About Us

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that’s fun, fearless and flavorful. Every day our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and Indiana help countless guests get where they’re going with the perfect mix of fuel, food and convenience. Our diverse team strives to help each and every employee get where they’re growing with dynamic career paths, competitive pay and solid training. We have a variety of part-time and full-time positions open right now. So we encourage you to get going.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Leader Assistant, Getgo, GetGo

If you're looking to take your career to the next level, consider the role of Store Leader Assistant at GetGo in Westmoreland County, PA! This is not just a job; it’s a fantastic opportunity to join a vibrant team focused on delivering exceptional service. As a Store Leader Assistant, you’ll be the backbone of our operations, collaborating with the Store Leader to ensure everything runs smoothly. Your responsibilities will include coaching and supervising team members, managing inventory, and ensuring the store remains safe and inviting for both our team and customers. You’ll get hands-on experience in hiring and training new staff, fostering a culture of continuous improvement, and executing merchandising plans that attract customers and drive sales. With a commitment to excellence, you will inspire your team while upholding our core values. We believe in professional development, so you’ll be learning the ropes and preparing for your future as a Store Leader. Ideally, you’ll have a high school diploma or equivalent, and 1 to 3 years of experience in a similar role. If you’re at least 21 years old, able to lift up to 50 pounds, and passionate about delivering quality service, then GetGo is the place for you. Join us in redefining the convenience store experience and help us provide the perfect mix of fuel, food, and convenience to our guests every day!

Frequently Asked Questions (FAQs) for Store Leader Assistant, Getgo Role at GetGo
What are the main responsibilities of a Store Leader Assistant at GetGo?

As a Store Leader Assistant at GetGo, your primary responsibilities will include coaching team members, overseeing store operations, managing inventory, and ensuring compliance with safety standards. You’ll support the Store Leader in achieving sales targets and improving customer service experiences.

Join Rise to see the full answer
What qualifications do I need to be a Store Leader Assistant at GetGo?

To become a Store Leader Assistant at GetGo, you should have a high school diploma or an equivalent qualification, as well as 1 to 3 years of relevant experience. Additionally, you must be at least 21 years old and capable of lifting up to 50 pounds.

Join Rise to see the full answer
How does GetGo support career development for Store Leader Assistants?

GetGo emphasizes professional growth through various training programs and career pathing discussions. As a Store Leader Assistant, you will gain valuable skills and hands-on experience that prepare you for potential promotion to Store Leader positions in the future.

Join Rise to see the full answer
What kind of work environment can I expect as a Store Leader Assistant at GetGo?

As a Store Leader Assistant at GetGo, you’ll work in a dynamic and fast-paced environment that values teamwork, safety, and exceptional customer service. You'll collaborate closely with your colleagues and receive ongoing support from Store Leadership.

Join Rise to see the full answer
What qualities make a successful Store Leader Assistant at GetGo?

A successful Store Leader Assistant at GetGo possesses strong leadership skills, excellent communication abilities, and a passion for customer service. Being proactive, detail-oriented, and having problem-solving capabilities are also essential qualities that enable you to thrive in this role.

Join Rise to see the full answer
Common Interview Questions for Store Leader Assistant, Getgo
How do you handle conflict among team members as a Store Leader Assistant?

When dealing with conflict among team members, I believe in open communication. I would listen to each party’s perspective, mediate the situation fairly, and encourage collaborative problem-solving to find a resolution that works for everyone involved.

Join Rise to see the full answer
Can you describe a time you successfully trained a new team member?

Absolutely! I once trained a new team member by utilizing a step-by-step approach, offering hands-on guidance, and regular check-ins to ensure they felt comfortable. I kept the atmosphere supportive, celebrating small achievements, which built their confidence and effectiveness.

Join Rise to see the full answer
What strategies would you implement to improve sales as a Store Leader Assistant?

To improve sales, I would analyze customer purchasing trends and gather team input for merchandising strategies. Additionally, I would focus on enhancing customer experiences through training and motivation, ensuring our team consistently delivers excellent service.

Join Rise to see the full answer
How do you ensure compliance with safety regulations in the store?

To ensure compliance with safety regulations, I would foster a culture of safety training and awareness among team members. Regular safety audits and checks, coupled with swift addressing of issues, would also be integral to maintaining our store's safety standards.

Join Rise to see the full answer
What role do you think a Store Leader Assistant plays in customer service?

A Store Leader Assistant plays a crucial role in customer service by setting an example for the team. They coach staff on best practices, engage with customers directly, and ensure that the store environment is welcoming and efficient to enhance overall customer satisfaction.

Join Rise to see the full answer
How would you manage your time effectively when balancing multiple tasks?

Time management is key. I would prioritize my tasks based on urgency and importance, use scheduling tools, and delegate tasks when possible. Open communication and planning ahead would also help keep everything running smoothly while ensuring key responsibilities are met.

Join Rise to see the full answer
What do you think is the most important quality in a Store Leader Assistant?

I believe that the most important quality in a Store Leader Assistant is the ability to lead with empathy. Understanding team dynamics and focusing on each member's strengths enables better coaching, team cohesion, and ultimately drives success in store operations.

Join Rise to see the full answer
How do you handle feedback, both giving and receiving?

I view feedback as a crucial part of growth. When giving feedback, I aim to be constructive and specific, highlighting both the positives and areas for improvement. Personally, I welcome feedback with an open mind, viewing it as an opportunity to enhance my skills and effectiveness.

Join Rise to see the full answer
Describe a time when you managed to improve team performance.

In a previous role, I implemented regular team meetings to set clear goals and expectations. By recognizing individual contributions and encouraging an open dialogue, we fostered a motivated environment that significantly improved overall team performance and results.

Join Rise to see the full answer
What steps would you take if a team member is underperforming?

If a team member is underperforming, I would start by having a candid conversation to understand any challenges they face. From there, I would provide support, set achievable goals, and monitor progress closely, offering additional training or resources as needed to help them succeed.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User

Become a key part of the Athletico team as a Patient Experience Coordinator, delivering outstanding customer service and patient support.

Photo of the Rise User
O'Reilly Auto Parts Hybrid Store 03760 San Francisco CA
Posted 13 days ago

Become a vital team member at O'Reilly Auto Parts as a Parts Specialist, delivering exceptional service and managing key retail functions.

Photo of the Rise User

Join Allied Universal as a Security Professional and play a crucial role in safeguarding sensitive information at one of our tech/media facilities.

Photo of the Rise User
Posted 3 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join our team as a Janitor, where your attention to detail will help maintain safe and pleasant environments.

Photo of the Rise User

As a registered nurse at Northwestern Medicine, you will play a vital role in patient care across multiple hospital settings.

Photo of the Rise User

Join Allied Universal as a Security Officer in Olney, IL, and contribute to a dynamic environment with a focus on safety and service.

As a Solutions Support Engineer at Wiz, you'll provide essential technical support that empowers businesses to thrive in the cloud.

Photo of the Rise User
Granicus Remote Costa Rica (Remote)
Posted 5 days ago

Join Granicus as a Customer Success Consultant, where you will drive customer engagement and satisfaction through innovative SaaS solutions in the GovTech industry.

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that’s fun, fearless and flavorful. Every day our 260+ locations throughout western Pennsylvan...

1 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cuyahoga Falls just viewed Small Fleet Underwriter at HDVI
Photo of the Rise User
Someone from OH, Dublin just viewed Product Designer, Entry Level at Govini
Photo of the Rise User
Someone from OH, Columbus just viewed Support Associate-7 at Tory Burch
Photo of the Rise User
Someone from OH, Columbus just viewed Project Manager at Treering
Photo of the Rise User
Someone from OH, Columbus just viewed Product Manager, Assessment Student Experience at Ellevation
Photo of the Rise User
Someone from OH, Hamilton just viewed Team Member Travel Coordinator at Allegiant
Photo of the Rise User
Someone from OH, Toledo just viewed IT Telecom Administrator at Anduril Industries
Photo of the Rise User
Someone from OH, Kent just viewed Director, Strategic Partnerships at Teaching Lab