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Communications Specialist

Why GLS?


Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 


People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 


Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!


Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment


***This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2025***


What does it mean to be a Communications Specialist at GLS?

The Communications Specialist I is responsible for company communications, marketing promotions, engagement events, social media management, and related activities.  This position will also serve as a liaison for community engagement and other opportunities to promote the GLS brand.


How will you drive value within the organization as a Communications Specialist?
  • Ensure all GLS marketing and communications adhere to GLS brand standards
  • Serve as a community liaison and brand ambassador for GLS including overseeing annual charity drives, liaising with local charitable organizations, and working with internal departments to maximize volunteer time off (VTO) utilization
  • Create and distribute the monthly GLS corporate Newsletter
  • In collaboration with leadership, create communication plans for employee-centered company initiatives such as benefits enrollment, policy changes, associate surveys, and other initiatives as assigned
  • Provide support to departmental managers on employee communications as needed
  • Manage company response on social media and reputation management platforms (i.e. LinkedIn, Google Reviews, Yelp, Glassdoor, etc.) and escalates issues from customers/parties to the appropriate leadership resources
  • Create engaging content for social media, company websites and marketing/sales collateral
  • Collaborate with leadership on content updates and maintain the GLS corporate website
  • Develop, manage, and promote a calendar of on-going employee engagement events
  • Serve as a key resource for planning and executing assigned events and acting as a secondary resource for all-company events managed by the Executive Assistant
  • Provide support for other internal or external marketing projects as assigned
  • Perform additional assignments as required by the needs of the company or as directed by management 


What should you already know to be successful as a Communications Specialist?
  • Minimum of bachelor’s degree required
  • Bachelor’s degree in marketing, communications, and/or journalism preferred
  • Experience working in marketing and communications or content management and marketing writing preferred
  • Exceptional verbal and written communication skills
  • Working knowledge of social media platforms for business including LinkedIn, Glassdoor, Indeed, Facebook, Instagram, etc.
  • Ability to generate creative, innovative ideas and develop engaging content that resonates with target audiences
  • Excellent organization and project management skills with high attention to detail
  • Data driven mindset with the ability to measure and assess the impact of marketing initiatives
  • Intrinsically motivated with a demonstrated ability to take initiative and follow through on assigned tasks and projects
  • Strong interpersonal skills and a high degree of professionalism: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, and build cross functional partnerships across the business and with all levels of leadership
  • Ability to effectively manage highly sensitive information and maintain confidentiality
  • Strong team orientation with a willingness to go above and beyond on assigned tasks and projects


Employment Requirements:
  • Physical Requirements: While performing the essential duties of this job, the associate is regularly required to:
  • Remain in a stationary position 100% of the workday
  • Constantly operate a computer and other standard office equipment 
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • The position does require occasional local travel


2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities


 

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA) 

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Average salary estimate

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$65000K

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What You Should Know About Communications Specialist, Global Lending Services

Join GLS as a Communications Specialist in beautiful Greenville, South Carolina, and be a part of a team that truly cares! For over a decade, GLS has empowered families by providing access to affordable auto financing. As a Communications Specialist, you’ll play a vital role in promoting our brand and community involvement. This is not just any job; it’s an opportunity to express your creativity and strategic thinking while engaging with our employees and the community at large. Your daily tasks will include managing our social media presence, creating compelling marketing content, and serving as a liaison for community engagement initiatives. You’ll oversee marketing promotions and play a critical role in our employee-centered events and company communications. With a culture that celebrates innovation and teamwork, you’ll collaborate with fellow team members to ensure our marketing strategies align with our brand standards. Enjoy a supportive work environment that offers excellent benefits like medical insurance, a competitive salary, and tuition reimbursement programs to support your growth. At GLS, we empower you to make a positive impact on both the company and the community. If you’re excited about helping shape communications in a thriving company that’s recognized for its growth, then we can’t wait to see what you can bring to us!

Frequently Asked Questions (FAQs) for Communications Specialist Role at Global Lending Services
What are the responsibilities of a Communications Specialist at GLS?

As a Communications Specialist at GLS, your key responsibilities will include managing our marketing communications, overseeing community engagement initiatives, and producing engaging content for our social media platforms. You’ll also be responsible for creating the monthly corporate newsletter, helping plan employee events, and ensuring all communications align with GLS brand standards.

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What qualifications are required for the Communications Specialist position at GLS?

To be successful as a Communications Specialist at GLS, you will need a minimum of a bachelor’s degree, ideally in marketing, communications, or journalism. Experience in marketing and communications or content management is preferred, as well as exceptional verbal and written communication skills. A working knowledge of social media platforms for business and the ability to generate creative content are essential.

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How does the Communications Specialist role at GLS support employees?

The Communications Specialist at GLS supports employees by creating and implementing communication strategies for important initiatives such as benefits enrollment and policy changes. You’ll work closely with departmental managers to facilitate information flow and promote a culture of transparency and engagement among all staff.

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What kind of growth opportunities does GLS offer for a Communications Specialist?

GLS offers numerous growth opportunities for a Communications Specialist, including access to tuition reimbursement for further education, exposure to innovative marketing practices, and involvement in high-impact community engagement projects. You will be part of a recognized fast-growing company where your contributions can directly influence business success.

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What is the work environment like for a Communications Specialist at GLS?

The work environment for a Communications Specialist at GLS is collaborative, innovative, and supportive. You will be surrounded by over 1,000 employees who think bold and work together to make a positive impact in both the company and the community. GLS celebrates successes and provides a business casual atmosphere that fosters creativity and teamwork.

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Common Interview Questions for Communications Specialist
Can you describe your experience with social media management in your previous roles?

In my previous roles, I managed various social media accounts by creating engaging content that resonated with our audience. I utilized analytics to assess engagement and adapt strategies accordingly, ensuring effective communication that aligned with the brand's voice.

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How would you approach creating a corporate newsletter as a Communications Specialist at GLS?

To create a corporate newsletter, I would start by gathering relevant content through collaboration with various departments. Focusing on engaging stories, employee highlights, and important announcements, I would ensure a visually appealing layout and clear messaging that aligns with GLS branding.

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What strategies would you implement to maintain the GLS brand standards in communications?

I would develop a comprehensive brand guide and conduct regular reviews of all communications to ensure adherence. Additionally, I would provide training and resources to team members to help them understand and maintain our branding across various platforms.

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How do you measure the success of your marketing initiatives?

I use metrics such as engagement rates, conversion rates, and feedback surveys to measure the effectiveness of marketing initiatives. This data helps me assess the impact of communications and refine strategies for better results.

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Can you give an example of a time when you had to handle a conflict within your team?

In a previous position, I encountered a disagreement over project direction. I facilitated a meeting where each person could share their perspective, leading to a compromise that incorporated valuable insights from both sides and improved team cohesion.

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What content management systems are you familiar with?

I have experience using several content management systems, including WordPress and HubSpot. I enjoy utilizing these platforms to streamline the creation and publishing process, ensuring timely and effective communication across multiple channels.

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How would you engage employees in community volunteering initiatives?

I would organize events, provide clear information on the impact of volunteering, and incentivize participation through recognition programs. Creating a culture that celebrates community involvement is crucial for fostering employee engagement.

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What role does creativity play in your approach as a Communications Specialist?

Creativity is essential in a Communications Specialist role, as it enables me to develop unique content that captivates the audience. I strive to think outside the box, ensuring that our messaging stands out in a competitive landscape.

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How do you prioritize tasks and manage your time effectively in a fast-paced environment?

I prioritize tasks by assessing deadlines, each task's impact, and available resources. Utilizing project management tools and maintaining an organized schedule allows me to stay focused and manage my time effectively even in a fast-paced environment.

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Why do you want to work as a Communications Specialist at GLS?

I am drawn to GLS because of its commitment to community impact and employee engagement. I believe in the mission to provide affordable transportation and am excited about the opportunity to contribute to a company that truly values its employees and the community.

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Full-time, on-site
DATE POSTED
April 5, 2025

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