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GTM

The Role

We're seeking the founding member of our Operations team to build and scale our internal systems and processes as we grow. This role combines driving operations processes with strategic involvement across our go-to-market, product, and deployment functions. You'll have the opportunity to create structure and efficiency in a fast-moving environment while helping shape how we operate at scale.

What You'll Do

  • Design and implement scalable processes across GTM, product, and deployment teams

  • Own our finance operations including accounts payable/receivable, expense management, and billing procedures

  • Build and optimize our internal tools and systems stack

  • Manage vendor relationships and contract negotiations

  • Drive efficiency in our recruitment process from sourcing to onboarding

  • Oversee office operations, including facilities, IT infrastructure, and team events

  • Support HR operations including payroll, benefits administration, and employee experience

  • Identify and execute on opportunities to improve cross-functional collaboration

  • Create documentation and playbooks for key operational processes

What We Value

  • Systems thinkers who can identify inefficiencies and implement scalable solutions

  • Self-starters who thrive on bringing order to chaos

  • Strong project management skills with ability to drive multiple initiatives simultaneously

  • Data-driven approach to measuring operational effectiveness

  • Excellence in cross-functional communication and stakeholder management

  • Proactive problem-solvers who anticipate needs before they arise

Requirements

  • 2+ years of operations experience, preferably in a high-growth startup

  • Track record of building and implementing operational systems from scratch

  • Experience with operational tools and systems (HRIS, expense management, project management software)

  • Strong analytical skills and comfort working with data

  • Excellence in process documentation and knowledge management

  • Proven ability to manage multiple stakeholders and competing priorities

  • Bachelor's degree or equivalent experience

About You

  • Customer curious — You are interested in deeply understanding customer pain points and are motivated to engage with and solve customer problems.

  • Experience building, and being part of, fast-growing B2B software products — You’ve worked on some of the world's best teams where you needed to ship fast and often. Bonus if you’ve built fintech or enterprise software products for large customers.

  • Entrepreneurial drive — You’re able to work without explicit direction and feel intense ownership over the products you create. As a founding member, you’ll be expected to thrive in the ambiguity that comes with an early-stage startup and can get things done without overcomplicating the solution.

  • Strong communicator — As an early-stage startup, there will be lots of changes and ambiguity in the beginning. You should be comfortable sharing your feedback early and often, and you should be comfortable bringing up product ideas frequently.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GTM, GreenLite

Are you ready to take your operations expertise to the next level? Join us as a founding member of the Operations team at our innovative startup in San Francisco! In this dynamic role, you'll not only drive operational processes but also play a pivotal role in crafting strategies that impact our go-to-market, product, and deployment functions. As our GTM specialist, you'll have the unique opportunity to create structure amidst the excitement of a fast-paced environment, ensuring we operate efficiently as we scale. Your responsibilities will include designing and implementing scalable processes across teams, owning finance operations from accounts payable to billing, and optimizing our internal systems. You’ll also manage vendor relationships, streamline our recruitment process, oversee office operations, support HR functions, and enhance cross-functional collaboration. We value systems thinkers who can identify inefficiencies, self-starters who thrive on bringing order to chaos, and strong communicators ready to share ideas. If you have a background in operations, especially in a high-growth startup environment, and possess a passion for building efficient systems, then we want to hear from you!

Frequently Asked Questions (FAQs) for GTM Role at GreenLite
What are the key responsibilities of the GTM role at our San Francisco company?

As a GTM specialist at our San Francisco-based company, your core responsibilities will include designing scalable processes across various teams, managing finance operations, optimizing internal tools, overseeing office functions, and enhancing cross-team collaboration. This role is pivotal in shaping how we operate at scale as we grow.

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What qualifications do I need to apply for the GTM position at your startup?

To be considered for the GTM position at our startup, you should have at least 2 years of operations experience, ideally within a high-growth startup. A proven track record of building operational systems from scratch, strong analytical skills, and advanced knowledge in process documentation are also essential to excel in this role.

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How does the GTM role interact with other teams in the company?

The GTM role is highly collaborative, requiring you to work closely with product, deployment, HR, and finance teams. Your ability to enhance communication and manage stakeholder relationships will be crucial in driving cross-functional efficiency and ensuring all teams work cohesively.

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What tools and systems will I work with as a GTM specialist?

In the GTM role, you will engage with various operational tools including HRIS, expense management systems, and project management software. A comfort with data is also crucial, as you’ll be analyzing operational effectiveness and implementing improvements across our internal processes.

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What qualities does your company value for the GTM role?

We highly value systems thinkers who can identify inefficiencies, self-motivated problem-solvers who thrive in chaos, strong project managers, and excellent communicators. You should possess an entrepreneurial spirit and be eager to take ownership of your work in our fast-paced startup environment.

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Common Interview Questions for GTM
Can you describe a time when you implemented a new operational process?

Highlight a specific example where you assessed a current process, identified inefficiencies, and implemented a solution. Emphasize the impact of this change on efficiency and team collaboration, showcasing your data-driven approach.

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How do you prioritize multiple tasks in an operational role?

Discuss your methodology for prioritization, perhaps utilizing tools like priority matrices or project management software. Illustrate with a scenario where you successfully managed competing priorities to meet team goals.

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What experience do you have in managing vendor relationships?

Share specific experiences where you negotiated contracts, resolved issues with vendors, or improved service delivery. This showcases your negotiation capabilities and ability to foster strong professional relationships.

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How do you ensure effective communication across different teams?

Describe your approach to fostering open communication, utilizing tools like Slack or regular check-in meetings to align workflows and ensure everyone is informed about updates and changes.

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What metrics do you track to measure operational effectiveness?

Discuss your familiarity with KPIs relevant to operations, such as turnaround times, costs, and process efficiencies. Provide an example of how you used these metrics to drive improvements in operations.

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Describe a successful project you led in a previous operations role.

Narrate a specific project where you drove change, explaining your approach, the outcome, and any lessons learned. Highlight how this experience prepares you for the GTM role.

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How do you handle unexpected challenges in a fast-paced environment?

Share an example of how you remained calm and adaptive in the face of unexpected challenges, outlining your problem-solving process and ability to lead your team through uncertainty.

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What steps do you take to document processes effectively?

Discuss your method for documenting processes, including the tools you use, and emphasize the importance of keeping documentation current for training and efficiency.

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How do you foster a customer-focused culture in operations?

Illustrate how you prioritize understanding customer pain points and integrating feedback into operational processes. Providing examples will demonstrate your commitment to customer satisfaction.

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What do you think is the most important quality for a GTM specialist and why?

Reflect on qualities such as adaptability, communication, or analytical skills, explaining why these are crucial in the context of your previous experiences and how they will contribute to success in this GTM role.

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GreenLite makes getting a construction permit fast, predictable, and transparent. Let the GreenLite Platform handle your permitting needs so you can focus on growing your business.

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Full-time, on-site
DATE POSTED
March 18, 2025

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