Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Assistant Community Manager - Corte Bella image - Rise Careers
Job details

Assistant Community Manager - Corte Bella

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 251

Schedule: Tuesday - Saturday, 9am - 6pm *Subject to change dependent on business needs

Job Requirements: 1+ years property management experience; previous management experience; knowledge of PMS's

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
•    Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
•    Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
•    Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
•    Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
•    Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
•    Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
•    Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
•    Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.


#LI-DZ1

The hourly range for this position is $25.00 to $27.00. (Fountain Valley, CA)

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

  • 401(k) with Company Match up to 6% of pay after 6 months of service.

  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

  • Employee Assistance Program.

  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Greystar DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Greystar
Greystar CEO photo
Bob Faith
Approve of CEO

Average salary estimate

$54200 / YEARLY (est.)
min
max
$52000K
$56400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Community Manager - Corte Bella, Greystar

Are you ready to jump into an exciting opportunity as an Assistant Community Manager at Greystar? Based in the United States, Greystar is a global leader in real estate, specializing in property management and development. As the Assistant Community Manager, you'll play a crucial role in supporting the Community Manager in managing both financial and operational aspects of the community. Your day-to-day tasks will include accounting and bookkeeping, collecting rents and fees, and preparing detailed monthly reports. You'll have the chance to work with property management software like Yardi/OneSite, ensuring that all financial activities are properly recorded, tracked, and reported. Customer satisfaction is key in this role; you'll be responding to resident inquiries and complaints while ensuring that any issues are resolved in a timely manner. You’ll also oversee vendor interactions and manage invoices, enhancing the overall community experience. This is not just about managing; it’s about leading and implementing strategies for resident retention and satisfaction. Your leadership will shine as you step in for the Community Manager when needed, guiding daily operations and maintaining compliance with all company policies. If you have over a year of property management experience, strong attention to detail, and a knack for interpersonal communication, Greystar might just be the right fit for you. Join us in creating an outstanding community atmosphere and take the next step in your career!

Frequently Asked Questions (FAQs) for Assistant Community Manager - Corte Bella Role at Greystar
What are the responsibilities of an Assistant Community Manager at Greystar?

As an Assistant Community Manager at Greystar, your key responsibilities include overseeing financial operations such as collecting rent, processing invoices, and preparing financial reports. You’ll also manage resident files, assist with evictions, and promote resident satisfaction. This role is crucial in ensuring the smooth operation of the community.

Join Rise to see the full answer
What qualifications are needed for the Assistant Community Manager position at Greystar?

To be successful as an Assistant Community Manager at Greystar, you should have at least one year of property management experience. Familiarity with property management software like Yardi/OneSite is a plus. Strong communication skills and the ability to manage financial tasks are essential qualities for this role.

Join Rise to see the full answer
What is the work schedule for the Assistant Community Manager at Greystar?

The Assistant Community Manager at Greystar typically works Tuesday through Saturday from 9 AM to 6 PM. However, this schedule may be adjusted based on business needs, providing flexibility in your work-life balance.

Join Rise to see the full answer
What types of benefits does Greystar offer to Assistant Community Managers?

Greystar offers a competitive benefits package for Assistant Community Managers, including medical, dental, and vision insurance, generous paid time off, and a 401(k) plan with company match. Additionally, employees at Greystar receive various other perks like a paid sabbatical program and employee assistance services.

Join Rise to see the full answer
How does Greystar promote resident retention through the Assistant Community Manager role?

Greystar promotes resident retention by empowering Assistant Community Managers to respond promptly to resident inquiries and service issues. Your proactive engagement with residents will help create a positive community atmosphere and enhance resident satisfaction, which is key to retaining residents.

Join Rise to see the full answer
Common Interview Questions for Assistant Community Manager - Corte Bella
How do you handle conflicts with residents as an Assistant Community Manager?

When dealing with conflicts with residents, I believe in maintaining open and honest communication. I would listen to their concerns fully, empathize with their situation, and aim to resolve the issue amicably while adhering to company policies.

Join Rise to see the full answer
What experience do you have with property management software?

I have extensive experience using property management software, particularly Yardi and OneSite. I am comfortable with tasks such as data entry, tracking transactions, and generating financial reports which are crucial for successful community management.

Join Rise to see the full answer
Can you describe your experience with financial management in property management?

In my previous roles, I have managed various financial tasks, including collecting rent, processing invoices, and reconciling bank accounts. I ensure accuracy in financial reports and communicate effectively with vendors and residents regarding billing and payments.

Join Rise to see the full answer
How would you promote a positive community atmosphere?

Promoting a positive community atmosphere starts with resident engagement. I would organize community events, ensure prompt responses to concerns, and follow up regularly to gather feedback to make improvements based on residents' needs.

Join Rise to see the full answer
What steps would you take if a resident is consistently late with rent payments?

I would first review the resident's account to understand their payment history, then reach out to them to discuss any issues they may be facing. If needed, I would provide options for payment plans or resources to assist them. Consistent communication is key to resolving such situations.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by assessing their urgency and importance. I create a daily checklist and adapt as necessary. This approach allows me to focus on critical responsibilities while ensuring that lower-priority tasks are completed efficiently as well.

Join Rise to see the full answer
What strategies do you employ for effective vendor management?

Effective vendor management involves clear communication and thorough oversight of service delivery. I ensure that contracts are managed correctly and maintain open lines of communication to facilitate resolution of any issues that arise.

Join Rise to see the full answer
How do you handle maintenance requests from residents?

I take maintenance requests seriously and ensure timely reporting to the maintenance supervisor. I would follow-up to ensure issues are addressed promptly and would keep residents informed about the status to enhance their satisfaction.

Join Rise to see the full answer
What does excellent customer service look like in property management?

Excellent customer service in property management means being responsive, approachable, and proactive. It involves anticipating residents' needs, addressing issues promptly, and creating a welcoming atmosphere that fosters community.

Join Rise to see the full answer
Why do you want to work as an Assistant Community Manager at Greystar?

I admire Greystar's commitment to quality and community. I want to contribute to a company that values exceptional resident experiences while also growing in a robust environment focused on collaboration and professional development.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Greystar Hybrid The Opal (TX), Fort Worth, TX
Posted 6 days ago
Photo of the Rise User
FPI Management, Inc. Hybrid 3417 Lebon Dr, San Diego, CA 92122, USA
Posted 7 days ago
Posted 5 days ago
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Posted 9 days ago

Greystar was founded in 1993 with just under 9,000 unites under management and has grown to be the Global Leader in Rental Housing by: - Providing industry-leading services for institutional owners and investors globally. - Establishing a las...

106 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!