Market Manager

As a Market Manager at Guesty, you'll be responsible for managing the complete sales cycle from lead generation to closing deals. This involves actively engaging with prospects, conducting live product demonstrations, and building relationships within the short-term rental business community. You'll also manage communications through Salesforce, negotiate contracts, and continually provide market feedback to enhance our offerings, all while maintaining a target-driven approach.

To become a Market Manager at Guesty, candidates should possess a minimum of 5 years of sales experience, with a strong preference for those who have a background in tech and hospitality sales. A successful candidate will have a proven track record of exceeding sales targets, strong interpersonal and communication skills, and a CRM proficiency. An entrepreneurial mindset and the ability to handle multiple sales engagements effectively are also crucial for success in this role.

Guesty prides itself on fostering an environment that promotes creativity and professional development for its Market Managers. You’ll benefit from a comprehensive onboarding experience, ongoing training, and access to a diverse array of resources. In addition, the collaborative culture encourages market feedback to inform product and marketing strategies, ensuring you are well-equipped to meet your clients' needs.

At Guesty, Market Managers can expect an annual compensation ranging between $80k and $170k, depending on experience and skills. In addition to competitive pay, the benefits package includes health, dental, vision, and life insurance, a 401(k) retirement plan with employer matching, paid time off, and significant opportunities for professional development.

The company culture at Guesty is vibrant and inclusive, characterized by open-mindedness and a strong sense of community. As a Market Manager, you'll work alongside a dedicated team of over 700 members from 15 offices worldwide. Guesty encourages collaboration, innovation, and a supportive environment where your ideas and inputs are valued. This makes it an ideal workplace for creative individuals looking to contribute to the evolution of the hospitality industry.

When answering this question, emphasize your past sales roles, particularly focusing on your successes and how you have built relationships in the industry. Highlight specific metrics or achievements that demonstrate your skills, such as exceeding targets, successfully negotiating contracts, or effective lead generation strategies.

Discuss various lead generation techniques you've used in past roles, such as networking in industry events, utilizing referrals, or leveraging social media platforms to connect with potential clients. Emphasize your understanding of the short-term rental market and the importance of relationship building within that community.

You should explain your experience with CRM tools, such as Salesforce, and how you utilize them to track sales interactions, manage follow-ups, and prioritize leads. Highlight your methodology for ensuring consistent communication with prospects and how you adapt your approach based on feedback and market conditions.

Choose a specific example that illustrates your negotiation skills effectively. Describe the situation, your approach, and the positive outcome. This should showcase your ability to listen, understand client needs, and arrive at a mutually beneficial agreement.

Focus on aspects like effective communication, understanding client needs, and follow-up. Discuss how you adapt your style to build rapport with clients and provide consistent, valuable information that positions you as a trusted partner in their success.

Explain your organizational skills and prioritization process. Provide examples of how you've successfully managed simultaneous projects in previous roles. Stress the importance of staying proactive, using task management tools, and keeping open lines of communication with stakeholders.

Demonstrate your knowledge of Guesty's offerings and the problem-solving they provide within the hospitality industry. Discuss specific features of their platform, partnerships with OTAs, and how these align with your experience and showcase your enthusiasm for being a part of the Guesty team.

Share your passion for sales and the satisfaction derived from helping clients succeed. Explain how technology and innovation excite you, especially in transforming industries like hospitality, and illustrate your commitment to continuous learning and adaptation.

Discuss your methods for staying informed, such as reading industry publications, engaging in professional networks, and participating in workshops or webinars. Emphasize your proactivity in applying this knowledge to your sales strategies to benefit your clients.

Articulate your admiration for Guesty's innovative approach in the hospitality industry and how the company’s values align with yours. Share why you are drawn to the role, emphasizing your desire to contribute to a forward-thinking company and the opportunity for personal and professional growth.