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Principal, Strategy and Performance

Company Description

WHO IS GUIDEHEALTH? 

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. 

Job Description

The Principal, Stratgegy and Performance plays a critical role in optimizing internal operations and supporting client delivery by analyzing data, identifying opportunities to improve medical cost efficiency and patient engagement, and expanding reporting capabilities. This role will be principally responsible for leading collaborative performance projects that will drive operational excellence. This will include extensive collaboration with operational and data leaders to structure and execute performance analyses, facilitate performance management meetings, and deliver project updates. Additionally, the analyst supports strategic initiatives through market research, competitor analysis, and investor or Board document preparation while also assisting senior leaders in conference preparations and thought leadership content.  

  

WHAT YOU'LL BE DOING

  • Performance management and improvement 
  • Internal performance optimization 
  • Working with operational and data leaders to structure, execute, and validate analyses that identify opportunities to improve performance including medical cost, patient engagement, and other metrics. 
  • Supporting performance management and leadership progress updates, including quarterly enterprise performance reviews 
  • Expanding reporting capabilities by identifying and scoping new reports for different levels of the organization 
  • Preparing for and help facilitate regular performance office meetings 
  • Client delivery support  
  • Working with Guidehealth and client operators to prepare for standing performance / steerco meetings by aggregating and QA'ing materials and managing the project cadence 
  • Attending these standing meetings (mix of hybrid and in-person) and circulate follow-ups and notes 
  • Lead ad hoc projects with clients and internal teams targeted at specific opportunities using an agile execution approach (e.g., sprints to improve patient engagement) 
  • Preparing opportunity analyses for validation and presentation to client operators and leadership 
  • Strategy 
  • Conducting ad hoc market research projects and analyses and prepare findings for presentation to senior audiences 
  • Maintaining and occasionally refresh competitor and market perspectives 
  • External Relations 
  • Collaborating with ELT leaders in preparing materials and perspectives for our investors and our Board of Directors 
  • Helping senior leaders prepare for conferences and other external engagement opportunities 
  • Helping draft and iterate reach and relevance publications, including short blog and LinkedIn posts for the CEO 

Qualifications

WHAT YOU'LL NEED TO HAVE

  • Bachelor's Degree 
  • Extensive experience and knowledge in healthcare 
  • Strong generalist toolkit: Excel, Powerpoint, Creation of Executive communications 
  • Strong entrepreneurial mind set 
  • Expert level analytical skills 
  • Open to travel 1-2 nights every 2 weeks 

WHAT WE'D LOVE FOR YOU TO HAVE

  • MBA or Master's Degree 
  • Experience in business consulting, finance or corporate leadership development 

 

Additional Information

The salary range for this position is $150,000.00

BENEFITS:

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:

  • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
  • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
  • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
  • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
  • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
  • Take Time for Yourself: We offer Flexible Time Off tailored to meet your needs and the needs of the business, helping you achieve work-life balance and meet your personal goals.
  • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
  • Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.

COMPENSATION:

The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT 

Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.  

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. 

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The recommended internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.

Average salary estimate

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$150000K

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What You Should Know About Principal, Strategy and Performance, Guidehealth

Are you ready to take your career to the next level? Join Guidehealth as a Principal, Strategy and Performance in Boston, MA! At Guidehealth, we're passionate about revolutionizing healthcare through data-driven strategies and operational excellence. In this pivotal role, you'll analyze data to spot opportunities for enhancing medical cost efficiency and boosting patient engagement. Collaboration is key, as you will work closely with operational and data leaders to execute performance analytics that can drive real change. Your expertise will shine as you lead performance management meetings and craft impactful project updates. Dive into market research and competitor analysis to support strategic initiatives and produce materials for senior leaders, including our Executive Leadership Team and Board of Directors. We value empathy, innovation, and a strong analytical mindset, and if you thrive in fast-paced environments and are ready to drive meaningful improvements in healthcare, then we want to hear from you! Don't miss out on the chance to be part of a fully remote team that is not only dedicated to making healthcare affordable but also committed to your professional growth and work-life balance. Let's transform healthcare together!

Frequently Asked Questions (FAQs) for Principal, Strategy and Performance Role at Guidehealth
What are the main responsibilities of the Principal, Strategy and Performance at Guidehealth?

The Principal, Strategy and Performance at Guidehealth plays a vital role in optimizing internal operations and enhancing client delivery. This includes analyzing data to identify opportunities for improving medical cost efficiency and patient engagement, leading collaborative performance projects, conducting performance management meetings, and expanding reporting capabilities. You will work closely with operational and data leaders to ensure performance analysis is structured and executed effectively.

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What qualifications do I need to apply for the Principal, Strategy and Performance role at Guidehealth?

To be considered for the Principal, Strategy and Performance position at Guidehealth, candidates should have a Bachelor's degree and extensive experience in healthcare. Ideal candidates will possess strong analytical skills, proficiency in Excel and PowerPoint for executive communications, and an entrepreneurial mindset. While an MBA or Master's degree and experience in business consulting or corporate leadership development are preferred, they are not mandatory.

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How does Guidehealth support employee performance and growth?

At Guidehealth, employee performance and growth are a top priority. The company offers comprehensive training resources to help you advance in your career. As a Principal, Strategy and Performance, you'll be involved in impactful projects aimed at driving operational excellence. Regular performance management meetings and access to learning materials ensure you have the tools to succeed and grow in your role.

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Is the Principal, Strategy and Performance position fully remote?

Yes! The Principal, Strategy and Performance position at Guidehealth is fully remote, allowing you the flexibility to work from anywhere. This setup encourages a better work-life balance while still enabling you to participate in key initiatives that drive healthcare transformation.

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What kinds of benefits can I expect as a Principal, Strategy and Performance at Guidehealth?

As a full-time employee at Guidehealth, you can expect a robust benefits package that includes medical, dental, and vision plans, a 401(k) plan with an employer match, life and disability insurance, flexible time off, and paid parental leave. Guidehealth also emphasizes professional development, providing resources for your continuous learning.

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Common Interview Questions for Principal, Strategy and Performance
Can you describe your experience with data analysis and its impact in a healthcare setting?

When answering this question, highlight specific examples where your data analysis skills led to measurable improvements in patient engagement or cost efficiency. Emphasize your analytical methodologies and outcomes in your previous roles to showcase your value to Guidehealth.

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What strategies would you employ to enhance performance management at Guidehealth?

Discuss your approach to performance management, incorporating methods like setting clear KPIs, implementing regular feedback loops, and fostering a culture of accountability and collaboration among teams, which is crucial for a role at Guidehealth.

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How do you stay updated on industry trends and competitor analysis?

Share your process for conducting market research, including the resources and tools you use to gather data. Highlight any frameworks you apply for analyzing competitors to demonstrate your strategic thinking relevant to the Principal, Strategy and Performance position.

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Describe a successful project you led that required cross-functional collaboration.

Provide a detailed example of a project where you coordinated between multiple teams. Focus on how you managed communication, aligned objectives, and ultimately achieved or surpassed project goals, which is essential for collaboration at Guidehealth.

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In your opinion, what makes an effective performance metric?

Effectiveness in performance metrics relies on specificity, relevance, and actionable insights. Clarify how you develop metrics based on organizational goals, ensuring they encourage continual improvement and reflect true performance, aligning with Guidehealth's mission.

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What tools or platforms have you used for reporting and analytics?

Be ready to discuss specific tools or platforms you're familiar with, such as Power BI or Tableau, and explain how you've utilized them to create insightful reports that drive decision-making. This demonstrates your technical skills and relevance to Guidehealth's analytical needs.

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How do you prioritize tasks when managing multiple projects?

Discuss strategies you implement for effective prioritization, such as urgent vs. important matrices, agile methodologies, and effective time management systems. Tailor your response to reflect your capability to handle the dynamic projects at Guidehealth.

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Can you give an example of how you’ve used feedback to improve a project?

Illustrate your ability to utilize feedback constructively, citing an example of how it led to a significant improvement in a project outcome. Highlight your openness to collaboration, which aligns with Guidehealth’s emphasis on teamwork.

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What motivates you to work in the healthcare industry?

Express your passion for making a difference in people's lives through improved healthcare outcomes. Connect this motivation to your desire to work at Guidehealth specifically, showing your alignment with their mission and values.

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How would you handle a disagreement during a performance management meeting?

Explain your approach to conflict resolution, such as focusing on facts, facilitating open communication, and finding common ground. This shows that you can maintain professionalism and promote a collaborative atmosphere at Guidehealth.

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Full-time, remote
DATE POSTED
April 13, 2025

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