Sup, Environmental Services - Full Time - Day

As a Sup, Environmental Services at Hackensack Meridian Health, your responsibilities include managing the environmental services staff, ensuring cleanliness standards are met, conducting inspections, and coaching your team based on observations. You'll also be responsible for staffing coverage, scheduling special projects, and training new hires on our cleaning protocols.

To apply for the Sup, Environmental Services position at Hackensack Meridian Health, you will need an Associate's Degree or equivalent work experience, along with a minimum of three years in environmental services or housekeeping. Familiarity with various cleaning protocols and proficiency in communicating in English are also necessary for this role.

A typical day for a Sup, Environmental Services at Hackensack Meridian Health involves reviewing staffing, accessing the Teletracking system, conducting environmental rounds, and managing special events. You will need to ensure compliance with cleanliness standards while providing support and training to your team throughout the day.

Hackensack Meridian Health offers a wide range of benefits for the Sup, Environmental Services role including competitive salaries, excellent health benefits, tuition reimbursement, scheduling flexibility, employee discounts, and a supportive work culture focused on teamwork and community service.

Hackensack Meridian Health supports professional development for Supervisors in Environmental Services through training programs that include on-the-job coaching for new hires, ongoing learning requirements for staff, and access to resources for personal growth and skill advancement within the organization.

In your response, focus on specific examples of how you've successfully managed a team, implemented cleaning protocols, and ensured compliance with health standards. Highlight your leadership style and your approach to motivating team members.

Discuss your method for conducting thorough inspections, how you document findings, and how you coach your team based on those observations. Sharing your approach to addressing non-compliance issues will demonstrate your commitment to cleanliness.

Outline specific training techniques you find effective, such as hands-on training, mentoring, or the use of training manuals. Highlight any feedback you’ve received on your training methods and how you measure training success.

Explain your approach to time management and prioritization, including how you assess the needs of your team and the facility. Providing a specific example of a challenging shift can illustrate your skills in this area.

Use the STAR method (Situation, Task, Action, Result) to outline a specific situation, what required your attention, the steps you took to resolve it, and the positive outcome that resulted from your actions.

Discuss your familiarity with different isolation protocols and how you ensure compliance within your team. Mention any relevant training you’ve completed and how you keep yourself current with industry standards.

Share techniques you use to maintain open lines of communication, such as regular meetings or updates. Discuss the importance of team collaboration and how it impacts cleaning effectiveness and morale.

Highlight the connection between a clean environment and patient care quality. Discuss how your leadership not only maintains cleanliness but also contributes to a positive healthcare experience for patients and their families.

Talk about your experience in workforce management, including any tools you utilize, how you assess staffing needs, and your strategy for maintaining flexibility while ensuring coverage during high-demand periods.

Discuss your awareness of industry regulations and how you make sure that your team adheres to them. This can include ongoing training and keeping records of compliance to safeguard the health and safety of patients.