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Server-Full Service Restaurant 1

Job Summary

Información disponible en español a continuación.

The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. 

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Food Handlers certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.

 

  • Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
  • Certificación para Manejar alimentos( debe cumplir con requisitos del Estado)
  • Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado)
  • Tiene que poder expresar claramente información e ideas.
  • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
  • Tiene que poder trabajar bien bajo presión.

RESPONSIBILITIES:

  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
  • Be familiar with the organization of the restaurant and lounge and know the function of each job position.
  • Have a thorough knowledge of menus and specials in the restaurant.
  • Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Clear clean and reset tables as needed.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked tidy and clean.
  • Perform other tasks/jobs as assigned by the supervisor or manager.

 

  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
  • Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc.
  • Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto.
  • Estar completamente familiarizado con los menús y los especiales en el restaurante.
  • Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
  • Recoger limpiar y volver a preparar mesas según necesario.
  • Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
  • Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno.
  • Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones.
  • Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias.
  • Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details

Nestled on a stretch of unspoiled beach along the Atlantic Coast in Palm Coast, Florida, Hammock Beach Resort is an extraordinary treasure. Families have been making special memories for years capturing them in pictures and videos. Whether it’s a first trip to our beautiful beaches or a relaxing spa weekend with the girls, take a look at what makes Hammock Beach Resort so special.

So much more than a hotel room — Hammock Beach Resort is designed for gatherings of friends and families, with villas and suites ranging from 700 to 2,350 square feet. Unlike standard hotels, our multi bedroom villas and suites allow you to experience resort living while still enjoying the comforts of home.

At Hammock Beach, it is our mission to ensure our guests experience a rich and carefree stay. We offer services that are truly unique to Hammock Beach.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Server-Full Service Restaurant 1, Hammock Beach Resort

If you're looking for an exciting and rewarding opportunity, look no further than becoming a Server at Hammock Beach Resort in Palm Coast! As a Server, you will be the heart of our restaurant, responsible for creating a memorable dining experience for our guests. Your primary tasks will involve taking food and drink orders, serving delicious meals, and ensuring that each patron is treated to the highest quality of service possible. You will also prepare itemized checks and handle payments, providing a seamless experience from start to finish. In this role, you'll engage with guests, often escorting them to their tables, and ensuring that their needs are met throughout their visit. Familiarity with our diverse menu and daily specials will be key, as you'll provide guests with recommendations and insights. The energetic environment of the restaurant means that you'll need to remain calm and efficient, even during the busiest times. If you enjoy working in a fast-paced setting, and have a passion for hospitality, this is the perfect position for you! With training and support from our team at Hammock Beach Resort, you'll be well-prepared to excel as a valued part of our hospitality family. Join us at Hammock Beach Resort and become a vital part of creating unforgettable experiences for our guests!

Frequently Asked Questions (FAQs) for Server-Full Service Restaurant 1 Role at Hammock Beach Resort
What are the main responsibilities of a Server at Hammock Beach Resort?

As a Server at Hammock Beach Resort, your primary responsibilities include taking food and drink orders, delivering meals, preparing itemized checks, and providing exceptional service to guests. You'll also escort customers to their tables, operate the cash register, check IDs for alcohol purchases, and ensure tables are stocked and clean.

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What qualifications are required to become a Server at Hammock Beach Resort?

To become a Server at Hammock Beach Resort, a high school diploma or equivalent is preferred, along with experience in a related field. You will need Food Handlers and Alcohol Awareness certifications, and it's important to effectively communicate information to guests while managing high-pressure situations.

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How does Hammock Beach Resort support its Servers in their roles?

Hammock Beach Resort provides comprehensive training and support for their Servers, ensuring that each team member is familiar with the restaurant's operations, menus, and service standards. The company values a collaborative environment, enabling you to thrive as part of a dedicated team committed to guest satisfaction.

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What benefits can I expect as a Server at Hammock Beach Resort?

As a Server at Hammock Beach Resort, you can look forward to a competitive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401k retirement plan. Additionally, you'll have access to daily pay options and an Employee Assistance Program for extra support.

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How can I advance my career as a Server at Hammock Beach Resort?

At Hammock Beach Resort, opportunities for career advancement are plentiful. By demonstrating outstanding service, developing your skills, and gaining experience in various roles, you can move up within the company. Aimbridge Hospitality, the managing company, supports professional growth through various training and development programs.

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Common Interview Questions for Server-Full Service Restaurant 1
What does excellent customer service mean to you as a Server?

Excellent customer service means anticipating guests' needs, providing timely and friendly assistance, and ensuring that every patron feels valued. Share examples of how you’ve gone above and beyond for customers to demonstrate your commitment to outstanding service.

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How do you handle difficult customers in a restaurant setting?

Handling difficult customers requires patience and empathy. Start by listening carefully to their concerns, apologizing for any inconvenience, and offering a solution. It's essential to remain calm and professional, maintaining a positive attitude throughout the interaction.

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Can you describe a time when you had to work under pressure?

When asked to describe a time working under pressure, share a specific example that showcases your ability to remain calm, prioritize tasks effectively, and still deliver exceptional service despite a busy environment.

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What steps do you take to ensure accuracy when taking orders?

To ensure accuracy in taking orders, I repeat the order back to the guest for confirmation and write down details quickly. Staying organized and attentive is crucial to prevent mistakes during busy shifts.

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How do you approach working as part of a team in a restaurant?

Working as part of a team is vital in a restaurant setting. I prioritize open communication, support my fellow staff, and understand each person’s role to ensure seamless operations. Highlight examples where teamwork led to great service and positive guest experiences.

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What made you interested in becoming a Server at Hammock Beach Resort?

Express your interest in becoming a Server at Hammock Beach Resort by highlighting your passion for hospitality, the unique experiences the resort offers, or how you admire the company’s commitment to guest satisfaction and creating unforgettable memories.

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How do you stay organized during a busy shift?

To stay organized during a busy shift, I make use of tools like a notepad to track orders and prioritize tasks. Keeping calm and being proactive helps me manage my responsibilities efficiently.

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What do you know about Hammock Beach Resort and its offerings?

Researching Hammock Beach Resort shows your enthusiasm for the role. Discuss the resort's unique location, amenities, and services that set it apart. Mention how this knowledge will help you provide specialized service to guests.

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Describe a time when you had to adapt quickly to change in the workplace.

Share a detailed example of a situation where you had to adapt to unexpected changes, such as menu changes or altering seating arrangements. Focus on how you handled the shift positively and effectively while keeping guests satisfied.

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What strategies do you use to upsell menu items to guests?

When upselling, I recommend popular or seasonal items, highlight special features, and share personal favorites. Building rapport with guests helps create a comfortable environment for enhancing their dining experience.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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