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Revenue Operations & Strategy Senior Associate

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
 
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

POSITION SUMMARY

We’re seeking a Revenue Operations & Strategy Senior Associate focused on GTM Data & Analytics to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, our team acts as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution. 

In this position, you will play an integral role in driving global GTM programs and be an analytics-focused, day-to-day partner to senior business leaders. You will leverage Tableau, SQL and other data analysis tools to build major parts of our GTM dashboard suite, identify areas of revenue growth & underperformance, stand up new processes & programs and make recommendations on long-term strategy.          

Reporting to the VP of Revenue Operations & Strategy, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide. 

 

KEY RESPONSIBILITIES

  • Act as a data and analytics partner to GTM leadership, developing KPIs & metrics dashboards and making proactive, data-driven recommendations on business strategy & priorities
  • Leverage Tableau, SQL and other tools to identify critical trends, track business performance and develop actionable insights across various GTM segments 
  • Create new Sales programs to drive revenue growth on topics such as international expansion, pipeline growth and pricing
  • Assist with key business reporting for our GTM leadership, executive management and Board of Directors 
  • Work cross-functionally with GTM leadership, Finance, Product and other teams to ensure business alignment on top priorities and drive change where needed

ABOUT YOU

  • Minimum 3-4 years of experience in data visualization & dashboarding, ideally in a GTM-adjacent role and/or in a high-growth SaaS company
  • Tableau & SQL: experience and/or education in Tableau and SQL is highly desirable. Experience with Salesforce, Python and/or other GTM tools is a plus
  • Analytical & presentation skills: ability to translate complex data into consumable insights and to present actionable recommendations to senior leadership
  • “All hands on deck” mindset: desire to be in a fast-paced environment with constant change
  • Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details and complex datasets to get them done 
  • Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
  • Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership

Work Location

  • This is a Remote role with a preference for San Francisco, CA 

What You Will Have at Harness

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

The anticipated base salary range for this position is $100,000- $145,000 - annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

A valid authorization to work in the U.S. is required

Pay transparency
$100,000$145,000 USD

Harness in the news:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Average salary estimate

$122500 / YEARLY (est.)
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$100000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Revenue Operations & Strategy Senior Associate, Harness

Harness is at the forefront of revolutionizing the software delivery landscape, and we're looking for a Revenue Operations & Strategy Senior Associate to join our San Francisco team! If you have a knack for data analytics and a passion for driving growth, this is the perfect opportunity for you. In your role, you'll collaborate closely with GTM leadership, focusing on data-driven approaches to set key priorities and develop innovative initiatives. Your expertise in tools like Tableau and SQL will enable you to craft impactful KPI dashboards, analyze revenue trends, and advocate for actionable strategies to bolster our global go-to-market (GTM) approach. You'll be right in the action, working with sales, marketing, product, and finance teams, providing insights that guide the executive leadership and even our Board of Directors. Plus, being part of a pioneering company led by visionary Jyoti Bansal means you’ll be impacting the experiences of millions of developers worldwide. If you’re excited about using your analytical skills to fuel market growth, influence high-level strategy, and be part of a lively team dedicated to innovation, Harness is the place for you. This is a remote position with a preference for candidates in San Francisco, giving you the flexibility to work from where you thrive best!

Frequently Asked Questions (FAQs) for Revenue Operations & Strategy Senior Associate Role at Harness
What responsibilities does the Revenue Operations & Strategy Senior Associate at Harness have?

As a Revenue Operations & Strategy Senior Associate at Harness, you will be responsible for acting as a data and analytics partner to GTM leadership by developing KPIs and dashboards, while providing insights that help drive business strategies and growth initiatives. You will leverage tools like Tableau and SQL to track performance, identify trends, and assist in crafting new sales programs, all aimed at enhancing revenue and aligning various teams towards top priorities.

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What qualifications are required for the Revenue Operations & Strategy Senior Associate role at Harness?

To qualify for the Revenue Operations & Strategy Senior Associate role at Harness, you should have 3-4 years of experience in data visualization, preferably in a GTM-adjacent role within a SaaS company. Proficiency in Tableau and SQL is essential, and familiarity with tools like Salesforce and Python is a plus. Strong analytical, presentation, and problem-solving skills are also crucial as you will be translating complex data into actionable business insights.

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How does the Revenue Operations & Strategy Senior Associate contribute to business growth at Harness?

The Revenue Operations & Strategy Senior Associate plays a vital role in business growth at Harness by identifying revenue opportunities, analyzing performance metrics, and recommending strategic initiatives. Your expertise in analytics will help craft new sales programs and operational processes that drive revenue growth, particularly in areas like international expansion and pricing strategies, thus impacting the overall success of our go-to-market efforts.

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What tools and skills are necessary for the Revenue Operations & Strategy Senior Associate position at Harness?

The ideal Revenue Operations & Strategy Senior Associate should possess strong skills in Tableau and SQL to manage data and develop insights. Additionally, experience with Salesforce, Python, and other GTM tools can be beneficial. Strong analytical and communication skills are essential as you will be collaborating with various teams and presenting findings to senior leadership.

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What does the work culture look like for the Revenue Operations & Strategy Senior Associate role at Harness?

The work culture at Harness for the Revenue Operations & Strategy Senior Associate role is dynamic and fast-paced, reflecting a 'startup' environment. Team members are encouraged to thrive in a collaborative setting, where innovative ideas are embraced, and individuals are expected to take ownership of their projects. The company's commitment to flexibility, team-building events, and ongoing learning opportunities makes it a great place for personal and professional growth.

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Common Interview Questions for Revenue Operations & Strategy Senior Associate
Can you describe your experience with data visualization tools in a Revenue Operations context?

In your response, highlight specific projects where you utilized data visualization tools such as Tableau to create insightful dashboards or reports. Discuss the impact of your work on decision-making within the organization and how you adapted your approach to meet different stakeholders' needs.

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How do you approach identifying revenue growth opportunities in a SaaS environment?

Share your analytical process, emphasizing how you gather and interpret data regarding customer behaviors, sales trends, and market conditions. Discuss examples where your insights directly influenced marketing strategies or sales initiatives that resulted in measurable growth.

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What strategies do you use to communicate complex data analyses to non-technical stakeholders?

Explain your approach to simplifying complex data into accessible insights. Share techniques you employ, such as visual storytelling with charts and graphs, to ensure that your analyses resonate with various audiences, including senior executives.

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Describe a time you had to pivot a strategy based on data-driven insights.

Provide a specific example of a situation where you identified a critical trend through data analysis that led to a necessary change in strategy. Emphasize your ability to adapt quickly and the positive outcomes that resulted from the revised approach.

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How do you prioritize competing projects or initiatives in a fast-paced work environment?

Discuss your method for evaluating the strategic impact and urgency of various projects. Talk about how you engage with stakeholders to align priorities and ensure that your decisions support the organization’s overall goals.

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What experience do you have with SQL, and how have you used it in previous roles?

Detail your proficiency with SQL, providing examples of complex queries you’ve written to extract relevant data for reports or dashboards. Discuss how your SQL skills have enabled you to uncover insights that have driven business decisions.

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Can you give an example of how you've enhanced collaboration across teams in your previous roles?

Share an example where you took the lead in facilitating cross-functional collaboration—describing the strategies you employed to ensure that communication flowed smoothly between teams. Highlight the results of such collaborations and their impact on revenue operations.

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How do you stay current with industry trends and best practices for Revenue Operations?

Discuss the resources you utilize, such as industry publications, webinars, and networking events. Emphasize your commitment to continuous learning and how you've applied new trends or practices to your work.

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Describe a challenge you faced in a previous role and how you overcame it.

Provide a specific example of a challenge relevant to revenue operations, explaining your thought process and the steps you took to resolve it. Be sure to highlight any positive outcomes or lessons learned.

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What motivates you to work in Revenue Operations and Strategy?

Reflect on your passion for data-driven decision-making and the satisfaction you derive from making a tangible impact on a company’s growth trajectory. Discuss your desire to be part of innovative strategies in a dynamic field.

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Full-time, remote
DATE POSTED
April 2, 2025

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