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Tech Trainee 3

Overview

We Build Better Communities

 

Be Part of the Hawthorne Difference!

 

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

 

Every member of our team plays a significant role in our success.  Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

 

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place!  At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

 

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our Tech Trainee 3 position!

Here is some of what you’ll do…

POSITION SUMMARY: Under the general direction of the Rental Service Manager, the Tech Trainee 3 primarily performs duties in the service department or at customer’s location. The Tech Trainee 3 may at times, perform unskilled or semiskilled duties in assigned areas. The Tech Trainee 3 will remain in the Trainee 3 classification for a minimum period of 1 year. During this period, the Tech Trainee 3 shall attend all assigned training classes.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Disassembles, cleans, and reassembles Caterpillar, allied product machines, and Ag& Turf and industrial products serviced by the Service Department.
  • Measures and identifies parts and components for reusability or replacement, ordering new parts as required.
  • Performs all requirements found in Caterpillar and other allied lubrication and maintenance and warranty guidelines.
  • Attends training classes as directed and obtains passing grades.
  • Completes Service Reports in a timely manner and in accordance with HPC standards.
  • Travel as required within HPC established territory.
  • Operates HPC service vehicles.
  • Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures.
  • Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.
  • Qualifications

    EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Must have a high school diploma or equivalent.
  • Must have a valid Drivers License with a good driving record.
  • Must have PC skills.
  • Must be forklift certified or able to be certified within 60 days.
  • Must own hand tools that are suitable to perform the work noted above.
  • At least 1 year of experience preferred.
  •  

    PHYSICAL DEMANDS:

  • Walking: Moves about on foot, often through uneven terrain.
  • Hands/arms: Operates equipment and hand and power tools.
  • Handling: Seizes, helps, or works with hands.
  • Lifting: Raises or lowers miscellaneous equipment parts and tools.
  • Reaching: Extends hands and arms in any direction.
  • Stooping: Bends body downward and forward by bending at knees or waist.
  • Standing: Remains in standing position if required to perform various functions of the job.
  • Climbing: In and out of equipment.
  • Raising/Lowering: Goes up and down in man lifts.
  • Vision: Reads work tickets and parts and service books and operates heavy equipment.
  • Talking: Communicates by phone and in person.
  • Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
  • Sitting: Sits in equipment and vehicles for extended periods.
  • Laying: Lies in prone position under vehicles and equipment for extended periods.
  • Lifting: Lifts up to 60lbs. daily, frequent exertion.
  •  

    ENVIRONMENTAL:          

  • Noise: Works in conditions with constant or intermittent noise.
  • Temp/Weather: Works outside and in shop with variations of temperature and weather.
  • Exposure: Subject to foul odors, fumes, and harsh substances.
  •  

    Here’s what we Offer…

    • Competitive Compensation
    • A great work environment and culture
    • Career growth and advancement opportunities
    • Training
    • Medical, Dental and Vision plans
    • Medical Video Appointments available
    • Health Savings Account available
    • Paid Time Off (PTO) Pay
    • 401(k) Plan + Company Matching
    • Health and Dependent Care Flexible Spending Accounts
    • Life & Accident Insurance
    • Employee Assistance Programs
    • Legal Plan
    • Travel Assistance Plan
    • Wellness Programs
    • Referral Bonus Program
    • Longevity Bonus Program
    • Recognition Programs and much more
    • Hawthorne CAT discounts
    • Boot Reimbursement
    • Tuition Reimbursement
    • Company-Supplied Uniforms
    • Advanced Technical Training
    • Estimated Compensation $28.66 - $37.04 per hour

    Interested in joining the Hawthorne team? Check out our current available positions at:

    www.hawthornecat.com/careers

     

    ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

     

    Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

    Hawthorne Cat® Participates in E-Verify.

    Average salary estimate

    $68350 / YEARLY (est.)
    min
    max
    $59637K
    $77063K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Tech Trainee 3, Hawthorne Machinery Co.

    Looking for an exciting opportunity to kickstart your career in the tech field? Join us at Hawthorne Cat as a Tech Trainee 3 in beautiful Kailua-Kona! For over 60 years, we've been a leading family-owned company specializing in selling, renting, and servicing construction machinery and power generation equipment that plays a vital role in our community. As a Tech Trainee 3, you will work under the guidance of the Rental Service Manager and dive deep into the world of Caterpillar and allied products. Your day-to-day will involve a mix of disassembling, cleaning, and reassembling machinery while ensuring top-notch service standards. You’ll also measure and identify parts that need replacing and attend essential training classes as you advance your skills. We're not just about getting the job done; we care about fostering growth and development. So, expect a mix of hands-on and learning experiences, especially with our comprehensive training programs. We believe that our team members are our greatest asset, which is why we offer competitive pay, career advancement opportunities, and a fantastic work culture. If you have a high school diploma, a valid driver’s license, and some handy skills with tools, we’d love to have you on board. With benefits that truly support work-life balance, including health plans, generous PTO, and training reimbursement, Hawthorne Cat is the place to build your future. Ready to make a difference with us? Let’s connect!

    Frequently Asked Questions (FAQs) for Tech Trainee 3 Role at Hawthorne Machinery Co.
    What are the main responsibilities of a Tech Trainee 3 at Hawthorne Cat?

    A Tech Trainee 3 at Hawthorne Cat primarily works under the direction of the Rental Service Manager. The key responsibilities include disassembling, cleaning, and reassembling Caterpillar and allied product machines, measuring parts for reusability, and completing service reports timely. You'll also attend assigned training classes to ensure you’re well-prepared for your role in the service department.

    Join Rise to see the full answer
    What qualifications do I need to become a Tech Trainee 3 at Hawthorne Cat?

    To become a Tech Trainee 3 at Hawthorne Cat, candidates must have a high school diploma or equivalent, a valid driver’s license with a good driving record, and PC skills. Additionally, being forklift certified, or obtaining certification within 60 days, is necessary. While at least 1 year of experience is preferred, it's not a strict requirement.

    Join Rise to see the full answer
    What is the training process like for a Tech Trainee 3 at Hawthorne Cat?

    As a Tech Trainee 3 at Hawthorne Cat, you will enter a structured training program that spans at least a year. During this time, you will engage in various training classes that cover the technical aspects of machinery service, maintenance protocols, and safety guidelines. Your progress will be monitored, and you’ll need to obtain passing grades in these classes to advance.

    Join Rise to see the full answer
    What benefits does Hawthorne Cat offer to its Tech Trainee 3 employees?

    Hawthorne Cat offers a competitive compensation package for its Tech Trainee 3 role, along with a variety of benefits. These include medical, dental, and vision plans, paid time off, 401(k) plans with company matching, tuition reimbursement, and advanced technical training. Additional perks like discounts and wellness programs ensure you have a fulfilling work experience.

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    What is the work environment like for a Tech Trainee 3 at Hawthorne Cat?

    The work environment for a Tech Trainee 3 at Hawthorne Cat can vary between the workshop and outdoor settings. As you deal with machinery, you will encounter noise and varying weather conditions. The role also involves physically demanding tasks, including lifting, climbing, and operating heavy equipment, ensuring a dynamic and engaging workplace.

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    Common Interview Questions for Tech Trainee 3
    What experience do you have with mechanical work related to machinery?

    When answering this question, emphasize any hands-on mechanical experience you have, such as internships, relevant coursework, or personal projects. Showcase how your skills align with the responsibilities of the Tech Trainee 3 position at Hawthorne Cat.

    Join Rise to see the full answer
    How do you handle working under pressure in a fast-paced environment?

    Provide an example of a past situation where you successfully managed stress or tight deadlines. Highlight your problem-solving skills and ability to prioritize tasks, linking back to how they'll benefit your role as a Tech Trainee 3.

    Join Rise to see the full answer
    Can you explain how you ensure safety when working with heavy machinery?

    Discuss safety practices you’ve learned or followed, like proper gear usage and following operational guidelines. Reassure the interviewer that you prioritize safety, a key aspect for a Tech Trainee 3 at Hawthorne Cat.

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    What do you know about Hawthorne Cat and our services?

    Researching and recalling specifics about Hawthorne Cat’s history, mission, and services will demonstrate your interest in the company. Highlight aspects like their community involvement and commitment to excellence, connecting them to your values.

    Join Rise to see the full answer
    How do you approach learning new technical skills or tools?

    Describe your learning strategies, whether through hands-on practice, formal training, or online tutorials. Mention any specific tools you’re familiar with that are relevant to the Tech Trainee 3 role.

    Join Rise to see the full answer
    Tell us about a time when you had to work as part of a team.

    Share an example of a group project or task where your contributions led to successful outcomes. Emphasize teamwork, communication, and collaboration skills relevant to the dynamics at Hawthorne Cat.

    Join Rise to see the full answer
    What qualities do you think are essential for a Tech Trainee 3?

    Discuss qualities like adaptability, attention to detail, and a strong work ethic. Link these back to how they are fundamental for success as a Tech Trainee 3 working on complex machinery at Hawthorne Cat.

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    How would you approach a situation where you encountered a mechanical issue you couldn't solve?

    Explain your step-by-step process for troubleshooting, including seeking guidance from more experienced colleagues or consulting manuals. Emphasize your willingness to learn and grow, core traits for a Tech Trainee 3.

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    Why do you want to work at Hawthorne Cat as a Tech Trainee 3?

    Reflect on Hawthorne Cat’s values and career growth opportunities. Express your excitement about being part of a team that focuses on community improvement and your eagerness to develop your technical skills in this environment.

    Join Rise to see the full answer
    How do you prioritize tasks when faced with multiple deadlines?

    Discuss your task management techniques, such as creating to-do lists or using scheduling tools. Describe how this approach can help you effectively manage responsibilities as a Tech Trainee 3 at Hawthorne Cat.

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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    March 27, 2025

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