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Manager, Paid Social - job 1 of 2

As a channel manager on the Paid Social team, you will be managing the paid social campaigns for HelloFresh.  You will be responsible for building and scaling cost-effective customer acquisition campaigns across major paid social channels for HelloFresh. You will help develop strategy and execute the campaigns, perform campaign trafficking, and use analytics to inform decisions and drive execution to optimize a significant marketing budget against company goals. 

Additionally, you will work very closely with different teams - including growth, brand, data and CRM. It is an exciting role allowing you to develop as a future paid social leader of D2C growth as well as build one of the biggest food-tech brands in the world.

You will…

  • Plan, design, and execute paid social (Meta, TikTok, Pinterest, Snapchat, etc) campaigns from execution to completion. 
  • Use a data-first approach to analyze performance drivers to optimize for channel ROI.
  • Be responsible for all campaign trafficking, quality control, campaign launch, reporting, and analysis. This is a hands-on role building & optimizing campaigns.
  • Optimize campaign performance towards activation, retention, and reactivation goals.
  • Analyze & report on campaign KPIs to key stakeholders.
  • Partner with internal teams to optimize campaign performance; e.g. Creative, BI, CRM,  etc.—(targeting, optimization, creative direction, etc.)
  • Develop relationships with key paid social partners to nurture performance growth
  • Provide project management support to ensure deadlines are met
  • Manage a set of external partners and contractors to maximize performance.
  • Design, implement and analyze A/B split tests across paid social channels
  • Work with the Brand Team to oversee and launch paid social creatives.

You are… 

  • Experienced in efficient growth through a solid understanding of paid social and all performance marketing metrics (CPM, engagement rate, CPA, CPC & LTV)
  • Experienced running large multi-million dollar growth campaigns on paid social media platforms including Facebook, Instagram, Pinterest, TikTok, Reddit and Snapchat
  • Strong communicator with presentation skills with an eye for creative performance.
  • Strong quantitative & analytical skills; able to use data to optimize day-to-day performance
  • Process-improvement driven with a mindset to help us become more efficient in our activities.
  • Curious to not just know what is happening, but to understand why it is happening.
  • Obsessed with growth and building things while not being afraid to get your hands dirty
  • Familiar with the fast-paced, demanding and analytical startup environment
  • Positive mindset towards challenges and new opportunities and a natural hustler with a contagious “can-do” attitude

You have…

  • A bachelor’s degree with a strong academic record and/or proven relevant experience in a performance marketing or highly commercial role.
  • 5+ years of experience directly managing paid social campaigns on the client-side (preferred) or at a performance marketing agency.
  • Must be proficient at Excel for performance analysis (pivot tables, formula building, etc)
  • Knowledge of Facebook bidding, targeting, optimization, as well as web & app tracking setup and troubleshooting.
  • Experience working with performance marketing metrics and platform reporting.
  • Strong analytical ability and problem-solving skills. Able to use data to optimize day-to-day performance.
  • Strong organizational skills and project management ability

You’ll get…

  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education (upon 2 years of service)
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range
$106,275$135,000 USD
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Average salary estimate

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$106275K
$135000K

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What You Should Know About Manager, Paid Social, HelloFresh

As the Manager of Paid Social at HelloFresh in New York, you'll play a pivotal role in driving customer acquisition through engaging social campaigns. You’ll have the exciting responsibility of building and scaling cost-effective campaigns across major platforms like Facebook, Instagram, TikTok, and more. Your hands-on approach will see you plan, execute, and analyze campaigns from start to finish, while collaborating closely with various internal teams such as growth, brand, and data analytics. Your knack for utilizing data will help you identify performance drivers and optimizing those campaigns to align perfectly with HelloFresh's overarching marketing goals. With a significant budget at your disposal, you'll be analyzing KPIs to present your insights to stakeholders and guiding creative direction to ensure that campaigns hit the mark. This role is not just about managing ads; it’s about building relationships with partners and staying ahead of trends in the fast-paced world of social media. If you’re keen to develop your skills as a future leader in paid social and contribute to one of the fastest-growing food-tech brands, then this role at HelloFresh is perfect for you. You’ll not only get the chance to grow professionally but will also enjoy competitive benefits, a vibrant workplace, and an opportunity to make a real impact in the industry. Join us in this journey and see how far we can go together!

Frequently Asked Questions (FAQs) for Manager, Paid Social Role at HelloFresh
What are the responsibilities of the Manager, Paid Social at HelloFresh?

The Manager, Paid Social at HelloFresh is responsible for planning, designing, and executing paid social campaigns. This includes trafficking, quality control, campaign launch, and reporting. Moreover, you’ll dive into campaign performance analysis and collaborate with internal teams to optimize every aspect of the campaign to achieve HelloFresh's marketing objectives. Your role is hands-on, focusing on building effective campaigns while maintaining key relationships with partners.

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What qualifications are required for the Manager, Paid Social position at HelloFresh?

To qualify as the Manager of Paid Social at HelloFresh, candidates should have a bachelor’s degree in a relevant field and at least 5 years of direct experience managing paid social campaigns. Proficiency in Excel for performance analysis is crucial. Candidates should also understand Facebook bidding and performance marketing metrics to optimize campaigns effectively.

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What skills are essential for a Manager, Paid Social at HelloFresh?

Essential skills for a Manager, Paid Social at HelloFresh include strong analytical abilities and a data-driven approach to decision-making. The ideal candidate should be an excellent communicator and able to present complex data in an understandable format. Moreover, having a creative mindset, curiosity for learning, and the ability to thrive in a fast-paced environment are also critical.

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What can I expect in terms of salary and benefits as a Manager, Paid Social at HelloFresh?

As a Manager, Paid Social at HelloFresh, you can expect a competitive salary ranging from $106,275 to $135,000 USD. Additional benefits include 401k with company match, generous PTO, comprehensive health and wellness benefits, tuition reimbursement, and discounts on HelloFresh meal plans. The role promises a collaborative and dynamic work environment.

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How does HelloFresh support career development for the Manager, Paid Social?

At HelloFresh, career development is a priority. As a Manager, Paid Social, you’ll have access to ongoing training and education opportunities, including tuition reimbursement after two years of service. Additionally, you can engage in various Employee Resource Groups (ERGs) aimed at fostering an inclusive work environment that empowers personal and professional growth.

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Common Interview Questions for Manager, Paid Social
Can you describe your experience with paid social campaigns?

In answering this question, emphasize your past roles where you managed paid social campaigns, outlining specific platforms used such as Facebook or Instagram. Discuss the size of the budgets you managed and the overall strategy you deployed to achieve campaign goals.

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How do you analyze campaign performance and make adjustments?

Illustrate your analytical process in this question. Talk about which metrics you monitor, the tools you use for analysis, and how you interpret data to inform optimizations. Real-life examples of past campaigns will strengthen your response.

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What strategies do you find most effective for customer acquisition through social media?

Highlight strategies such as targeting, creative direction, and A/B testing. Discuss successful tactics you've implemented in previous roles that resulted in improved customer acquisition metrics.

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How do you prioritize projects and manage deadlines?

Discuss your project management techniques, perhaps incorporating tools you utilize (like Trello or Asana) and how you communicate with team members to ensure all deadlines are met. Provide examples of how you've successfully prioritized competing tasks in the past.

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Can you provide an example of a challenging campaign and how you handled it?

Share an example that illustrates your problem-solving skills. Discuss the challenges faced, the actions you took to address them, and the outcomes. Showing resilience in your answer will leave a positive impression.

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How do you stay updated on trends in social media marketing?

Detail your methods for staying current, including networking with professionals, attending industry conferences, and reading relevant publications. Your enthusiasm for continuous learning will impress interviewers.

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What role does collaboration play in your approach to campaign execution?

Emphasize the importance of cross-departmental communication. Discuss how collaboration with creative teams, data analysts, and other stakeholders contributes to the success of campaigns and how it allows for innovative solutions.

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How comfortable are you with budget management for paid social campaigns?

Discuss your experience with budget planning and monitoring campaign spend. Highlight any tools you’ve used to ensure ROI and how you’ve made adjustments based on campaign performance.

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What metrics do you believe are most important for tracking paid social campaigns?

Mention key metrics like CPC, CPA, and CPM. Elaborate on why these measures matter in understanding campaign success and how they inform your optimization efforts.

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Why do you want to work at HelloFresh as a Manager, Paid Social?

Be genuine in your response. Express your passion for the food tech industry and any connections you have with HelloFresh's mission. Highlight how your skills and experiences align with the company’s goals and how excited you are to contribute.

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We change the way people eat forever

93 jobs
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Badge ChangemakerBadge Family FriendlyBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Feedback Forward
Collaboration over Competition
Growth & Learning
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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