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Compounding Lab Manager (Overnight Shift)

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.

You Will:

  • Directly manage all patient-specific non-sterile compounding and responsible for patient-specific non-sterile compounding activities.

  • Direct supervision of the compounding technicians and lab assistants

  • Train all new compounding technicians on equipment and processes used in the lab

  • Ability to be immersed in the daily operation of a pharmacy

  • Master all the equipment in the lab, and work with suppliers as necessary to optimize equipment output

  • Work with QA team to ensure quality of compounds and safety of employees in the compounding lab

  • Organize, track and maintain all documentation pertinent to the compounding labs. Environmental controls, scale calibrations and hood certifications are included

  • Identify all applicable regulatory agencies and laws for compliance

  • Plans, organizes, and directs the development of compounding initiatives

  • Ensure every critical check is accomplished every day for every single compound

  • Staff the non-sterile laboratories as needed with the highest level of competency

  • Creates project plans for the rollout and execution of new compounding initiatives.

  • Service and satisfy professional's questions regarding compounded prescription needs.

  • Provide counsel to professionals having questions or problems with compounded

  • Develop training materials and other knowledge assessment verifications

  • Maintain study protocols and data relevant to compounded non-sterile products

  • Review/Revise/Create Standard Operating Procedures (SOPs)

  • Understand Pharmacy Standards of Practice

You Have:

  • Bachelor of Science degree preferred

  • 3-5 years of experience in a front line leadership or supervisory role

  • Must be Familiar with USP chapters 795 and 800

  • Experience working in a compounding pharmacy required

  • Familiarity with Computer Rx pharmacy software

  • Familiarity with pharmacy and in particular compounding SOP’s

  • Possess the ability to teach and train the pharmacy staff

  • Fluent in pharmacy operating systems

  • Highly organized and detail-oriented

  • Must be able to communicate clearly, professionally and effectively with staff and management

  • Inventory management, independently lead projects, software training, and support

  • Effective time management skills and a sense of urgency.

  • Ability to multitask in a stressful environment.

  • Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.

  • Excellent communication and customer service skills.

  • Pharmacy Technician Certification strongly preferred

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles

  • Comprehensive health benefits including medical, dental & vision, and parental leave

  • Employee Stock Purchase Program (ESPP)

  • Employee discounts on hims & hers online products

  • 401k benefits with employer matching contribution

Conditions of Employment: 

  • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

  • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

  • Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

  • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

 

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Compounding Lab Manager (Overnight Shift), hims & hers

Are you ready to take your pharmacy skills to the next level? Hims & Hers, the leading health and wellness platform dedicated to transforming healthcare, is searching for a passionate Compounding Lab Manager for the Overnight Shift based in New Albany. As a key player on our team, you'll thrive in a dynamic environment where you can make a real impact on patient care. In this role, you'll oversee daily operations within our compounding labs, ensuring that we deliver exceptional patient-specific non-sterile compounding. Working closely with the Head Compounding Pharmacist, you'll manage the compounding technicians, training them on essential equipment and processes while ensuring adherence to federal and state regulations. Your expertise will help us optimize our equipment output, maintain safety protocols, and keep all necessary documentation in top shape. Your keen eye for quality will align with our commitment to excellence as you lead new compounding initiatives and communicate effectively with healthcare professionals about their compounded prescription needs. With Hims & Hers, not only will you be working with cutting-edge practices, but you'll also enjoy competitive benefits and a culture that values wellness, collaboration, and personal growth. If you're organized, detail-oriented, and passionate about making a difference in healthcare, we want you to join our team as a Compounding Lab Manager!

Frequently Asked Questions (FAQs) for Compounding Lab Manager (Overnight Shift) Role at hims & hers
What are the main responsibilities of the Compounding Lab Manager at Hims & Hers?

The Compounding Lab Manager at Hims & Hers is responsible for overseeing daily operations within our compounding labs. This role entails managing patient-specific non-sterile compounding activities, supervising and training compounding technicians, ensuring compliance with pharmacy regulations, and collaborating with the QA team for quality assurance. Additionally, the manager creates project plans and develops training materials to ensure the effectiveness and competency of the lab staff.

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What qualifications do I need to become a Compounding Lab Manager at Hims & Hers?

To qualify for the Compounding Lab Manager role at Hims & Hers, candidates should have at least a Bachelor of Science degree, along with 3 to 5 years of experience in a frontline leadership or supervisory role, particularly in a compounding pharmacy. Familiarity with USP chapters 795 and 800, as well as proficiency with Computer Rx pharmacy software, is essential. Strong problem-solving abilities, effective communication skills, and a commitment to maintaining high standards of patient safety are also key qualifications for this position.

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What is the work environment like for a Compounding Lab Manager at Hims & Hers?

As a Compounding Lab Manager at Hims & Hers, you'll work in a dynamic and collaborative pharmacy environment focused on patient care and innovation. The position involves overseeing a lab team, interacting with healthcare professionals, and ensuring compliance with safety and regulatory standards. Expect to be immersed in daily pharmacy operations while adapting to the fast-paced and detail-oriented nature of compounding practices, especially during overnight shifts.

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How can a Compounding Lab Manager contribute to the mission of Hims & Hers?

A Compounding Lab Manager plays a crucial role in Hims & Hers' mission to redefine healthcare by ensuring the quality and safety of compounded treatments. Through effective leadership, training, and adherence to regulations, the manager contributes to delivering personalized care that meets the unique health needs of patients. By optimizing lab processes and maintaining high standards, the Compounding Lab Manager helps the company achieve better health outcomes for customers.

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What benefits does Hims & Hers offer to Compounding Lab Managers?

Compounding Lab Managers at Hims & Hers enjoy a competitive salary and equity compensation, comprehensive health benefits, parental leave, and participation in an Employee Stock Purchase Program (ESPP). Additional perks include employee discounts on Hims & Hers products and a robust 401k plan with employer matching contributions, fostering a supportive environment that prioritizes employee wellness and career development.

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Common Interview Questions for Compounding Lab Manager (Overnight Shift)
Can you describe your experience in managing a compounding lab?

In answering this question, provide detailed examples of your previous management experiences in a compounding setting. Highlight specific responsibilities, like training staff, ensuring compliance with regulations, and maintaining quality standards, to showcase your leadership skills.

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How do you ensure compliance with pharmacy regulations in your lab?

Discuss your approach to staying updated with pharmacy regulations, such as the USP chapters 795 and 800, and your methods for training staff on compliance. Emphasize the importance of teamwork and documentation in ensuring adherence to regulatory standards.

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What strategies do you use to train and develop your team in a compounding environment?

Share specific training programs or materials you have created or utilized in the past. Emphasize the importance of hands-on training, mentorship, and continuous assessment to ensure your team is fully equipped to meet operational needs.

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Describe a time when you had to handle a significant challenge in the lab. How did you resolve it?

Provide a specific example that demonstrates your problem-solving skills and ability to remain calm under pressure. Discuss the challenge, your approach to resolving it, and the positive outcome that followed.

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How do you maintain quality assurance in the compounding process?

Explain your methods for quality assurance in compounding, such as thorough documentation, regular equipment maintenance, and collaboration with QA teams. Highlight your focus on patient safety and quality outcomes.

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What is your experience with pharmacy operating systems?

Detail your familiarity with pharmacy operating systems, particularly Computer Rx, and how you have utilized these systems to enhance lab operations and ensure efficient workflow.

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Can you discuss your approach to project management within the lab?

Describe your project management style, including planning, resource allocation, and communication. Provide examples of successful projects you have managed and how you ensured they were completed on time and within budget.

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How would you approach scheduling within a busy compounding lab?

Discuss your strategies for effective scheduling that considers peak times and staffing needs. Highlight the importance of flexibility and team communication in minimizing downtime and optimizing productivity.

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What importance does communication hold in your role as a Compounding Lab Manager?

Stress the significance of clear and effective communication with your team, healthcare professionals, and management. Explain how good communication fosters a collaborative environment and enhances patient care.

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Why are you interested in working for Hims & Hers as a Compounding Lab Manager?

Share your enthusiasm for Hims & Hers and its mission, aligning your personal values with the company's vision for transforming healthcare. Discuss how your skills and experiences uniquely position you to contribute to their goals.

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Hims & Hers Health, Inc. is a multi-specialty telehealth platform building a virtual front door to the healthcare system.

200 jobs
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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
FUNDING
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SENIORITY LEVEL REQUIREMENT
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Full-time, on-site
DATE POSTED
March 30, 2025

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