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Forward Deployed Engineer

About the Role:

We are seeking a Forward Deployed Engineer who thrives at the intersection of engineering, client interaction, and real-world healthcare implementation. In this role, you will act as a technical and strategic partner to our clients across the payor, provider, and digital health sectors—helping to deploy our LLM safely, effectively, and efficiently in high-impact environments. You’ll collaborate closely with engineering, AI, clinical, and business teams to customize and deploy solutions that make a meaningful difference in healthcare delivery.

Key Responsibilities:

  • Serve as a technical lead on client engagements, guiding end-to-end solution deployment and customization.

  • Act as the bridge between our engineering team and client stakeholders to ensure smooth implementations.

  • Rapidly prototype integrations, build internal tooling, and configure systems to meet client needs.

  • Own the technical deployment lifecycle including onboarding, configuration, validation, and troubleshooting.

  • Partner cross-functionally with product and clinical teams to surface insights and inform the product roadmap.

  • Travel to customer sites as needed to ensure hands-on success and strong relationships.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

  • 5+ years of experience in technical roles involving customer-facing deployments or implementation engineering.

  • Deep experience integrating with healthcare systems such as EHRs (Epic, Cerner, Athena), CRMs, or population health platforms.

  • Strong knowledge of healthcare data and interoperability standards (FHIR, HL7v2, etc.).

  • Experience working in complex technical environments within health systems, payors, or digital health.

  • Excellent communication skills and ability to translate complex technical requirements across diverse stakeholders.

Preferred Qualifications:

  • Strong Python skills and comfort with debugging and writing scripts as needed.

  • Familiarity with cloud platforms, APIs, and secure data practices.

  • Startup experience and a comfort with ambiguity, velocity, and building from scratch.

About Us:

Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health.

Why Join Our Team:

Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA unless explicitly noted otherwise in the job description.

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CEO of Hippocratic AI
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Munjal Shah
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What You Should Know About Forward Deployed Engineer, Hippocratic AI

Are you ready to make a real difference in the healthcare sector? Hippocratic AI is on the lookout for an innovative Forward Deployed Engineer to join our supportive team in Palo Alto. In this exciting role, you'll be the technical cornerstone of our client engagements, collaborating closely with various stakeholders in the payor, provider, and digital health sectors. Your primary mission will be to ensure that our cutting-edge Large Language Model (LLM) is deployed effectively and responsibly, transforming how healthcare is delivered. You'll be working alongside talented engineers, product experts, and clinical professionals, guiding project implementations from inception through to successful deployment. A typical day might involve rapid prototyping of integrations or troubleshooting complex issues right on-site with our clients. Your expertise in EHRs and healthcare interoperability standards will be invaluable. If you love problem-solving and thrive in dynamic environments, this role at Hippocratic AI could be your new home. With strong backing from notable investors and leaders who are passionate about health technology, we believe you'll find a meaningful career path here that not only challenges you but also helps make a significant impact on healthcare accessibility and outcomes worldwide. Join us in our mission to revolutionize health delivery and be part of something that truly matters. Come be a part of our world-class team dedicated to improving healthcare through advanced technology. We can’t wait to meet you and explore how we can push boundaries together!

Frequently Asked Questions (FAQs) for Forward Deployed Engineer Role at Hippocratic AI
What are the responsibilities of a Forward Deployed Engineer at Hippocratic AI?

As a Forward Deployed Engineer at Hippocratic AI, your responsibilities will include serving as the technical lead on client engagements, ensuring smooth end-to-end deployment of our LLM in healthcare settings. You'll bridge the gap between clients and our engineering teams, developing tailored solutions by rapidly prototyping and configuring systems to meet specific client needs.

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What qualifications do I need to become a Forward Deployed Engineer with Hippocratic AI?

To qualify for the Forward Deployed Engineer position at Hippocratic AI, candidates should hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, alongside at least 5 years of relevant technical experience. Familiarity with healthcare systems like Epic or Cerner and knowledge of interoperability standards such as FHIR or HL7v2 are essential.

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How does the Forward Deployed Engineer role at Hippocratic AI support healthcare delivery?

In the role of Forward Deployed Engineer, you'll play a crucial part in enhancing healthcare delivery by customizing and implementing solutions that utilize our LLM. Your collaboration with cross-functional teams ensures that the solutions are not just technically sound but also meet the real-world needs of healthcare providers and patients alike.

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What skills are preferred for the Forward Deployed Engineer position at Hippocratic AI?

While strong technical skills related to deployment and integration are mandatory, Hippocratic AI also prefers candidates who have Python programming experience and familiarity with cloud platforms and APIs. A background in startup culture and an ability to adapt to rapidly changing environments will also be beneficial in this role.

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Why is in-person collaboration important for the Forward Deployed Engineer role at Hippocratic AI?

Hippocratic AI values in-person teamwork as it fosters creativity and stronger relationships. As a Forward Deployed Engineer, being present in Palo Alto enables you to directly collaborate with colleagues and clients, ensuring that solutions are effectively customized and deployed to meet the urgent needs of the healthcare sector.

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Common Interview Questions for Forward Deployed Engineer
Can you explain a recent project where you deployed a technical solution in healthcare?

When discussing a project, focus on detailing your role, the challenges faced, the technologies used, and the outcomes achieved. Highlight how your actions directly contributed to client success and improved healthcare delivery.

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What do you consider the most important factor when implementing a new technology in a healthcare setting?

Emphasize communication and collaboration with various stakeholders, including healthcare providers and technical teams. Discuss how understanding the unique needs of each party can lead to a successful implementation.

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How do you approach troubleshooting when a deployment doesn’t go as planned?

Describe your systematic approach to troubleshooting, including gathering data on the issue, conducting tests, and collaborating with team members. Share an example where your proactive resolution led to successful deployment.

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What role does client feedback play in your deployment process?

Client feedback is crucial as it helps fine-tune the final product. Talk about how you actively solicit feedback during and after deployment, and provide real examples where client input led to significant enhancements.

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What strategies do you use to maintain strong client relationships?

Highlight your commitment to clear communication, regular updates, and availability for questions or issues. Mention any specific tools or methods you use to keep clients informed and engaged throughout the deployment process.

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Can you share your experience with integrating EHR systems?

Discuss your specific experiences with EHR systems in deploying solutions. Be ready to talk about specific EHR platforms you've worked with and the strategies you applied to ensure successful integration.

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How do you stay updated with current healthcare data standards?

Express your interest in continuous learning through industry publications, webinars, and training sessions. Mention any certifications or courses you’ve completed that are relevant to healthcare data standards.

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Have you worked in a startup environment, and how do you handle ambiguity?

Share your experiences in startup settings, emphasizing your adaptability and problem-solving skills. Provide examples of how you’ve thrived in fast-paced environments and tackled ambiguity successfully.

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What do you find most rewarding about working in healthcare technology?

Discuss your passion for improving patient outcomes and healthcare delivery. Share specific moments when you felt your work made a significant impact, personalizing your answer to reflect your dedication to the field.

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Why do you want to work for Hippocratic AI as a Forward Deployed Engineer?

Tailor your response to reflect Hippocratic AI's mission and values. Express excitement about contributing to innovative health solutions and collaborating with a world-class team to drive meaningful change in healthcare.

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Hippocratic AI is building a safety-focused large language model (LLM) for the healthcare industry. We believe that generative AI has the potential to massively increase healthcare access the world over but has to be built and tested responsibly. ...

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Full-time, on-site
DATE POSTED
April 12, 2025

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