Job details

Account Executive

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About Hook

Hook's mission is to drive customer growth and revenue prediction whilst empowering subscription businesses with machine learning and artificial intelligence in order to help them improve customer loyalty and revenue generation from existing customers.

We’re a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.

What you will do

Joining Hook at this early stage as we scale provides the unique opportunity for someone to have an immediate impact on our revenue and customer growth for 2025 and beyond. We are looking for someone to manage the entire sales cycle, from identifying opportunities, you'll strategise prospecting efforts, uncover key insights in discovery sessions, accurately predict outcomes, and close deals.

Work closely with our SDR team to fuel our growth by stacking up your pipeline! Your self-motivation and tenacity will fuel the generation of new leads, ensuring our success soars to new heights
Prioritise your book of business and formulate account plans and strategies to ensure success
Embrace the role of a trusted advisor by understanding our customers' needs to scope out how Hook would be used within the prospect’s company e.g. implementation process and timeframes, workflows, metrics & goals that they can expect to achieve etc.
Contributing to the growth and development of the Hook product by providing feedback from conversations with your customers and prospects

Who we are looking for?

Proven track record of successfully selling SaaS solutions in a B2B environment - ideally you have consistently over achieved on your targets of been a top performer
You thrive in ambiguity and can identify your prospects’ pain points and run captivating product demos that highlight the differentiation & value in Hook
You are an excellent communicator and feel comfortable authentically engaging with C-Suite level decision makers.
You are naturally curious and an attentive listener. Your negotiation style is based on immersing yourself in the challenges of your prospects and deriving enjoyment from solving their problems
Desirable: Experience with ACV's >$50k

You have the ability to take a strategic and structured approach to identifying new business opportunities, engaging internal and client stakeholders, and closing deals
Embrace team culture and uphold our company values

Benefits

🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays

📈 Generous stock options

🏥 Private health insurance so you can get the best care you need

🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food

📚 Annual learning & development budget for every employee

🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street

💻 The best equipment for everyone to work with

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.

What You Should Know About Account Executive, Hook

If you're ready to take your sales skills to the next level, consider joining Hook as an Account Executive in London! At Hook, we're on a mission to revolutionize customer engagement for subscription businesses, leveraging machine learning and AI to boost customer loyalty and revenue generation. As a Series A company ranked among Europe's fastest-growing startups, we're proud of our innovative approach and the incredible clients we serve. In this role, you will be at the forefront of driving our growth—managing the entire sales cycle from identifying opportunities, running insightful product demos, to closing high-value deals. You’ll collaborate with our Sales Development Representatives to build a robust pipeline, prioritizing your accounts and crafting effective strategies for success. Your ability to genuinely connect with clients, understand their unique needs, and position Hook as a trusted advisor will be key. Plus, your feedback will directly influence our evolving product! We're looking for someone with a stellar track record in B2B SaaS sales who thrives in dynamic environments. If you're passionate about making an impact and ready to contribute to our exciting journey, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Account Executive Role at Hook

What are the responsibilities of the Account Executive at Hook?

The Account Executive at Hook is responsible for managing the entire sales cycle, which includes identifying leads, strategizing prospecting efforts, conducting discovery sessions, and closing deals. You will work closely with the Sales Development Representatives (SDRs) to build a strong pipeline and develop account plans tailored to your clients' needs.