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Meat Department Manager

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Meat Department Manager

Department: Meat

FLSA: Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations, Perishables, Health Wellness Home

Positions that Report to you: Meat Department Employees

Primary Duties and Responsibilities:

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they’re looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Determines department goals with store director.
  • Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Communicates with employees regarding sales and ideas.
  • Handles and satisfies customer issues.
  • Figures retail pricing and ensures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays and works in the sales area.
  • Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Supervisory Responsibilities:

  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and salary increases.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to do logical or scientific thinking to solve problems with several abstract and concrete variables.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.

Education and Experience:

High School or equivalent, Computer meat program, Hy-Vee food safety training, Dale Carnegie is encouraged. Over one year of related work experience preferred.

Physical Requirements:

  • Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Power ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Rotisserie, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system.

Financial Responsibility:

Responsible for company assets including equipment and merchandise. 

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Are you ready to smile, apply today.  

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Meat Department Manager, Hy-Vee

Are you passionate about fresh, top-quality meats and providing excellent customer service? If so, Hy-Vee in Columbia is looking for a Meat Department Manager who can set the tone for an incredible shopping experience. As the Meat Department Manager, you'll set standards for customer service, cleanliness, and profitability, while leading a dedicated team of meat department employees. Picture yourself creating a positive atmosphere where your team is encouraged to greet customers with a smile and assist them in finding the best cuts of meat. In this role, you’ll coordinate the delivery of the highest quality products while ensuring everything is well-stocked and competitively priced. Your responsibilities will include recruiting and training team members, maintaining strict adherence to hygiene guidelines, and analyzing sales trends to drive profits. You’ll have the chance to interact with customers daily, making their experience enjoyable and memorable. If you're looking to grow your career in a supportive environment with flexibility and teamwork at its core, the Meat Department Manager position at Hy-Vee could be the perfect fit for you. Join us, and let’s create smiles in every aisle together!

Frequently Asked Questions (FAQs) for Meat Department Manager Role at Hy-Vee
What are the primary responsibilities of the Meat Department Manager at Hy-Vee in Columbia?

The Meat Department Manager at Hy-Vee in Columbia is responsible for setting standards for customer service, overseeing the cleanliness and sanitation of the meat department, and ensuring overall profitability. Key duties include managing a team of employees, assisting customers, maintaining product quality, pricing, and inventory management.

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What qualifications are needed to apply for the Meat Department Manager position at Hy-Vee?

To qualify for the Meat Department Manager position at Hy-Vee, candidates should have a high school diploma or equivalent, with over a year of related work experience preferred. Familiarity with food safety training is essential, while additional training such as Dale Carnegie can enhance your application.

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How does the Meat Department Manager at Hy-Vee ensure customer satisfaction?

The Meat Department Manager at Hy-Vee ensures customer satisfaction by creating an environment where employees greet and assist customers promptly, offering personalized service, addressing concerns, and continuously improving product offerings based on customer feedback.

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What is the work environment like for a Meat Department Manager at Hy-Vee?

The work environment for a Meat Department Manager at Hy-Vee is fast-paced and dynamic, involving daily interactions with customers and team members. Managers work in a supportive atmosphere where teamwork and flexibility are highly valued, while also navigating operational challenges.

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What skills are essential for the Meat Department Manager role at Hy-Vee?

Essential skills for the Meat Department Manager role at Hy-Vee include strong leadership and people management abilities, knowledge of meat products, effective communication skills, problem-solving capabilities, and a commitment to customer service and cleanliness.

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Common Interview Questions for Meat Department Manager
How would you handle a customer complaint in the Meat Department?

To handle a customer complaint effectively, I would first listen attentively to the customer's concerns, empathizing with their issue. I would then provide a solution that addresses their needs, whether it's a product replacement or a discount, ensuring they leave satisfied.

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What strategies do you use to motivate your team?

I motivate my team by recognizing their achievements, frequently communicating goals, and providing opportunities for professional development. Encouraging a collaborative atmosphere where everyone's input is valued greatly contributes to team morale.

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What do you believe is the most important aspect of food safety in the meat department?

The most crucial aspect of food safety in the meat department is maintaining proper temperatures and sanitation practices. This ensures that products remain fresh and safe for consumption while preventing contamination and waste.

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Can you describe your experience with inventory management?

My experience with inventory management involves conducting regular stock assessments, analyzing sales data to forecast needs, and ensuring accurate ordering. This helps to minimize shrinkage and maintain product availability for customers.

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How do you stay informed about the latest meat industry trends?

I stay informed about the latest trends in the meat industry by attending workshops, following relevant publications, and networking with other professionals. This ongoing education helps me make better product decisions for our department.

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How would you approach setting prices for meat products?

Setting prices for meat products involves analyzing competitors' pricing and considering our cost of goods sold. I would ensure that our prices remain competitive while still allowing for profitability, adjusting as needed based on market trends.

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What role does customer feedback play in your decision-making process?

Customer feedback plays a vital role in my decision-making. It provides insights into what our customers value or need, allowing us to refine our offerings and improve their shopping experience significantly.

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Describe a time you successfully led a team through a challenging situation in the meat department.

During a particularly busy holiday season, I organized our team effectively by delegating tasks based on each member's strengths. We implemented a streamlined process for serving customers quickly, which led to improved sales and customer satisfaction.

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What are your methods for ensuring the cleanliness of the meat department?

To ensure cleanliness in the meat department, I implement strict cleaning schedules, conduct regular inspections of work areas, and enforce proper hygiene practices among team members. This creates a safe and welcoming environment for both staff and customers.

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Why do you want to work as the Meat Department Manager at Hy-Vee?

I want to work as the Meat Department Manager at Hy-Vee because I admire the company's commitment to customer service and community engagement. I'm excited about the opportunity to lead a team in delivering high-quality products while fostering a positive shopping environment.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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