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Key Account Manager

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Be part of SFC KOENIG®, something extraordinary - a high-performance environment built for success, in which teams win together and we focus on improving lives.

Summary:

Manages the sales and relationship activities from the company's largest accounts and potential new accounts; generates and follows up on new, significant lead closure, educates customers on the company's product lines; manages key accounts in all aspects - services customers, coordinate technical assistance/resources, and provide input to the Business Units on competition. Success for this role is dependent on the KAM possessing a strong knowledge of Value Selling the tangible and intangible product attributes, the company services & support, and the business unit's continuous improvement activities.

Also monitors the progress on key projects and ensures the communication and subsequent actions are taking place between the customers and the relevant functional area(s) internally. Coordinates technical meetings, business meetings and sales meetings, both in-person and via telephone, web or videoconference as required to further the business relationship. Monitors global interaction between key accounts and the company, whether within or outside of the established territory of responsibility.

Description:

Manage sales territory and all assigned key and major accounts.
Set-up and maintain customer files in Customer Relationship Management tools; ensure that there are systems in place to keep the database current.
Build relationships with top accounts at all levels and with all functions.
Manage all key customer issues while maintaining profitability and generating new business from new and existing accounts.
Review/negotiate pricing and terms, adhering to defined limits regarding margins, exposure and liability, and to maximize company profits.
Supports company values including ethical conduct and high integrity in all actions.
Follow up on leads generated for the territory.
Generate trip summaries, forecast of bookings and shipments by customer and product line and potential new business, monthly sales activity reports. Report Sales prospects, quotations activity and bookings probability. Participates in BU master schedule meetings.
Visit potential and existing customers.
Provide input on open customer issues re: Quality, Delivery, Open Quotes, Projected POs, and NBOs.
Identify and pursue potential new business opportunities.
Other duties may be assigned.
Complies with health and safety policies and procedures.
Supports company values including ethical conduct and high integrity in all actions.

Qualifications:

Minimum AS degree in a technical field; and 2 years of inside sales experience or equivalent B.S. or equivalent Engineering or Physics (preferred).

Bachelor's degree (B.A.) in a technical or scientific field; eight years related experience in field/technical sales and/or training; or equivalent combination of education and experience.
Willingness to travel.

IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled

"Would you like to become part of the team? Then we look forward to receiving your application and meeting you in person soon.

As part of the IDEX Corporation Group, we welcome all people who contribute to the diversity of our company.

The masculine form is used in this job description only for better readability, but refers to the gender male, female and diverse."

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

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What You Should Know About Key Account Manager, idexcorp

Join SFC KOENIG® as a Key Account Manager in beautiful North Haven, Connecticut, and take your career to the next level! In this dynamic role, you’ll be the driving force behind our largest accounts while also seeking out new opportunities to expand our reach. With a commitment to fostering long-term relationships, you'll work closely with clients, educating them on our exceptional product lines and providing the stellar support they deserve. You’ll also engage in value selling, ensuring you understand both the tangible and intangible benefits our products bring. Your expertise will help bridge communication gaps between clients and our internal teams, coordinating everything from technical advice to customer service. We’re looking for someone who genuinely believes in delivering quality and ethical conduct while managing client expectations. You’ll enjoy making significant contributions as you monitor key projects and actively pursue potential new business avenues. With responsibilities including managing customer files through CRM tools, meeting with clients either in person or virtual, and generating insightful sales reports, your strategic input will significantly influence our success. Your background in technical or scientific fields, combined with proven sales experience, will position you as a vital asset to our vibrant team. If you're ready to thrive in a collaborative environment that values integrity and continuous improvement, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Key Account Manager Role at idexcorp

What are the qualifications required for the Key Account Manager position at SFC KOENIG®?

To qualify for the Key Account Manager role at SFC KOENIG®, candidates should possess a minimum AS degree in a technical field, along with two years of inside sales experience, or a bachelor's degree in a technical or scientific discipline paired with eight years of relevant sales experience. This combination of education and experience equips you with the necessary skills to excel in managing key accounts and driving new business growth.