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Digital Designer

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Our iKTribe is on the hunt for a creatively driven Digital Designer who knows how to make pixels perform.  

If you blend bold visual storytelling with a strategic, data-led mindset to craft designs that don’t just look great—but convert—then this may be the place for you! 

So, what will you do?  

  • You will be creative and data-driven to craft high-converting digital assets that drive engagement and business growth. 
  • You will design compelling visuals for websites, landing pages, social media, email campaigns, and digital advertisements, all with a focus on optimising user experience and maximising conversion rates. 
  • You will require a balance of creativity and strategic thinking so that you can take an idea from concept to execution while keeping conversion-focused design principles in mind. 

In addition to the above, you will:  

  • Design high-quality digital assets, including website graphics, banners, social media visuals, email templates, and display ads. 
  • Create engaging UI/UX designs for web and mobile applications. 
  • Develop motion graphics and animations for digital content as needed. 
  • Ensure all digital assets align with brand guidelines and maintain a consistent visual identity. 
  • Collaborate with marketing and content teams to produce compelling designs that enhance brand messaging. 
  • Innovate and push creative boundaries to elevate the brand’s digital presence. 
  • Work closely with developers, marketers, and content creators to execute design projects. 
  • Translate complex ideas into user-friendly and visually appealing designs. 
  • Maintain and organize design assets for efficient workflow and collaboration. 
  • Optimize digital designs for various platforms, ensuring responsiveness and high-quality rendering. 
  • Test and refine designs based on user feedback and analytics insights. 
  • Stay up to date with design trends, tools, and industry best practices. 

Qualifications

Deal Breakers:  

3+ years’ experience with the following:  

  • Experience in digital design, graphic design, UI/UX, or a related field. 
  • Experience working in an agency, e-commerce, SaaS, or performance marketing environment. 
  • Expertise in Adobe Creative Suite (Photoshop, Illustrator, XD, After Effects) and Figma for web and mobile design. 
  • Experience designing conversion-focused landing pages, email templates, paid ads, and social media creatives. 
  • Strong understanding of UX/UI principles, usability best practices, and user psychology to enhance digital experiences.  
  • Proficient in automation tools and frontend technologies such as HTML and CSS, with hands-on experience using CMS platforms like HubSpot and WordPress.  

Additional Information

Perks of joining the Tribe?

  • Work in a high-growth company with tangible results you're accountable for. 
  • Enjoy hybrid, remote, and in office work models. 
  • Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. 
  • Be guided by visionary leadership. 
  • Seize the opportunity for study leave.   
  • Access to on-demand learning and development. 
  • Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so). 
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 
What You Should Know About Digital Designer, iKhokha

Welcome to iKhokha, where we’re not just a FinTech company; we’re a dynamic team of change-makers based in uMhlanga, South Africa, dedicated to empowering small businesses to unlock their full potential. We're on the lookout for a talented Digital Designer who’s ready to blend creativity with strategy. If you have a knack for translating bold ideas into eye-catching digital assets, you might just be the perfect fit for our iKTribe! In this role, you will create high-converting visuals for a variety of platforms including websites, social media, and email campaigns, ensuring optimum user experience and engagement. With a few years of experience under your belt in digital or graphic design, you’ll have the chance to show off your expertise in Adobe Creative Suite and Figma. You'll collaborate closely with our marketing and content teams, translating complex ideas into engaging designs that resonate with our audience. We look for someone who thrives in a fast-paced environment and is constantly looking to push creative boundaries. If you’re ready to elevate our brand’s digital presence while enjoying a flexible work model, competitive remuneration, and a friendly workplace culture, join us and be part of a team that's making a difference!

Frequently Asked Questions (FAQs) for Digital Designer Role at iKhokha
What are the main responsibilities of a Digital Designer at iKhokha?

As a Digital Designer at iKhokha, your primary responsibilities will include crafting high-converting digital assets such as website graphics, social media visuals, and email templates. You will focus on optimizing user experience while collaborating with the marketing team to enhance brand messaging through compelling visuals.

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What qualifications are needed for the Digital Designer position at iKhokha?

To qualify for the Digital Designer role at iKhokha, candidates should have at least 3 years of experience in digital design or a related field. Proficiency in Adobe Creative Suite and Figma is essential, along with a strong understanding of UX/UI principles and design strategies aimed at driving conversions.

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What tools will I need to use as a Digital Designer at iKhokha?

As a Digital Designer at iKhokha, you'll be using Adobe Creative Suite including Photoshop, Illustrator, XD, and After Effects, along with Figma for web and mobile designs. Familiarity with automation tools, HTML, and CSS is beneficial for optimizing your designs across various platforms.

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How does iKhokha support the professional growth of its Digital Designers?

iKhokha supports the professional growth of its Digital Designers through access to on-demand learning and development opportunities, as well as study leave. We encourage our team members to stay up to date with design trends and industry best practices to continuously elevate their skills.

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What type of work culture can I expect at iKhokha as a Digital Designer?

At iKhokha, you can expect a friendly and collaborative culture where all team members are referred to as 'all-round-lekker humans.' We foster a supportive environment with a focus on team collaboration, innovative thinking, and a work-life balance that includes hybrid work models.

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Common Interview Questions for Digital Designer
Can you explain your design process as a Digital Designer?

In answering this question, highlight how you approach a project, from research and brainstorming to sketching and final execution. Discuss how you incorporate data and user feedback at each stage to ensure your designs meet usability and conversion goals.

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How do you handle constructive criticism of your design work?

It's vital to show that you're open to feedback. Mention a specific example where you've received criticism and how you used it to improve your designs. Emphasize your willingness to collaborate and make necessary adjustments to meet project needs.

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What role does collaboration play in your design process?

Explain that collaboration is key in ensuring that designs align with overall marketing strategies. Share how you've worked with teams across disciplines, such as content and development, to create cohesive digital experiences.

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Can you talk about your experience with UX/UI design?

Discuss your understanding of UX/UI principles and provide an example of a project where you applied these principles. Talk about how user research influenced your design decisions and how you aimed to enhance user journey in your designs.

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What is your experience in creating design assets for various platforms?

Secure results by analyzing user data and redirecting design approaches based on findings.

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What design trends do you think are currently changing the digital landscape?

Be prepared to discuss current design trends such as minimalism, micro-interactions, or dark mode designs. Show your knowledge of how these trends impact user engagement and conversion rates.

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How do you prioritize tasks when working on multiple design projects?

Share your strategies for time management, like using project management tools or making use of priority matrices. Emphasize your ability to stay organized and meet deadlines while maintaining design quality.

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Can you give an example of a successful campaign you designed?

This will demonstrate your ability to connect design effectiveness with business outcomes.

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What motivates you as a Digital Designer?

Express your passion for design and how creating impactful visual experiences drives you. Mention any personal projects that inspire your creativity and how you love to continuously learn and grow within the field.

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How would you incorporate user feedback into your designs?

Discuss methods of collecting user feedback, such as surveys or usability tests, and how you've applied lessons learned to refine your designs in the past, proving your responsiveness to user needs.

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As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our product team is made up of talented dynamic individuals who want to make an impact and be part of a purpose driven business. From our skillsets to our modern te...

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DATE POSTED
April 11, 2025

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