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Business Analyst - Technical - Senior -Select Health

Job Description:

Working under general direction, this position is responsible for sustaining business processes and processes impacted by data and systems. The business analyst serves as the central point for interface changes for systems and data. This position is also responsible for developing and executing process improvements, reporting and quality monitoring of processes, vendor relationships, and trading partner exchanges.

Essential Functions

  • Participates in Business Process Management (BPM) including modeling processes using various notations (i.e., BPMN), creating components, implementing processes, and assessing the results. Regularly interprets and monitors departmental contractual compliance of government requirements (e.g., CMS, HIPAA, ACA) including determining the business impact and managing the collection and submission of required performance metrics and data reporting requirements. Actively participates on national and local standards committees. Provides project guidance and training to less experienced users/analysts to increase department and systems knowledge and understanding.
  • Maintains an in-depth understanding of current project management application development methodologies, tools, and techniques (SDLC) for large sized projects. Responsible as a subject matter expert for project team and vendor activities for assigned projects; applications including business and technical research, planning, analysis, risk assessment, quality assurance, documentation, communication and deployment. Provides project management for large sized projects, initiatives and applications.
  • Provides support as projects and applications move through the process and post implementation. This includes: interface trouble shooting, vendor relations, issue tracking, communication to customers and opening incident tickets with developers for problem resolution.
  • Oversees accuracy of department processes and policies by facilitating the development and execution of user acceptance scenarios and scripts for testing of system changes and enhancements, including the development and implementation of testing protocols and procedures. Gathers/develops and documents business requirements and functional mapping documents to support system enhancements.
  • Evaluates and provides assistance and guidance to process owners and internal stakeholders in the planning and execution of process improvement activities including identifying suitable strategies, methodologies, and interventions necessary to achieve desired outcomes.
  • As a standalone or in collaboration with others, develops, publishes, and maintains complex queries and reports for daily, weekly, monthly, and quarterly use by extracting data from multiple sources. Provides business intelligence solutions by turning data into useful and meaningful information so stakeholders can make timely and informed decisions.
  • Collects, manipulates, and analyzes data from system to system, assessing trends to be used for performance improvement initiatives and to solve business or system related problems (troubleshooting). Participates in cost analysis and design for projects and applications.
  • May be responsible for staff supervision, payroll, hiring, employee relations, and staff mentoring. May represent department in manager absence.

Skills

  • Analytical Thinking
  • Business Acumen
  • Technological Nomenclature
  • Communication
  • Data Interpretation
  • Data Reporting
  • Mentoring
  • Coaching
  • Strategic Planning
  • Project Management
  • Cost Analysis
  • Facilitation
  • Continuous Improvement
  • Work Prioritization
  • Quality Assurance
  • Documentation

Minimum Qualifications

  • Bachelor's degree and four years of experience in health care, health insurance, business analysis or information systems. Degree must be obtained through an accredited institution. Education is verified. -or-
  • Eight years of experience in health care, health insurance, business analysis or information systems.
  • Demonstrated advanced skills with spreadsheets, word processing, and database applications.
  • Demonstrated ability to design and run complex queries and reports.

Preferred Qualifications:

  • Certified Business Analysis Professional (CBAP) certification -or- Project Management Professional (PMP) certification.
  • One year experience in leadership or supervisory role.
  • Experience working in a health care related industry.
  • Understands most types of information used in a healthcare environment and how data is produced, consumed and transformed.
  • Demonstrated analytical, organizational, and communication skills.
  • Proficient at solving complex problems.
  • Skilled at bringing order to ideas and processes as well as communicating business concepts to technical and non-technical personnel.
  • Knowledge of health care related products and services.
  • Knowledge of market dynamics, legal contracts and health insurance regulations.

Physical Requirements:

Physical Requirements

  • Interact with others requiring the employee to communicate information.
  • Operate computers and other IT equipment requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

20

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$39.18 - $61.67

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Average salary estimate

$105164.5 / YEARLY (est.)
min
max
$81444K
$128885K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst - Technical - Senior -Select Health, IMH

Join SelectHealth as a Senior Technical Business Analyst in Murray, where you'll play a crucial role in supporting and enhancing vital business processes that are influenced by data and systems. In this vibrant role, you will be the go-to expert for interface changes across systems and data. Collaborating with various teams, you’ll implement process improvements and monitor quality within our services while also fostering strong vendor relationships and facilitating effective exchanges with our trading partners. Your analytical skills will shine as you apply Business Process Management techniques to model, implement, and assess organizational processes. You'll ensure we meet government compliance standards and lead quality assessments that drive performance metrics. As a Senior Business Analyst at SelectHealth, you’ll also guide and mentor junior analysts, sharing your expertise in project management methodologies and offering insights gained from your extensive knowledge of the healthcare landscape. This multifaceted position requires you to gather and interpret complex data, contributing to our strategic planning and decision-making processes. With a blend of technical skills and business acumen, you will be pivotal in identifying improvement strategies and translating data into meaningful reports that empower our stakeholders. You'll thrive in an environment that values innovation and collaboration, assisting in troubleshooting needs and overseeing quality assurance throughout our projects. At SelectHealth, we believe in your personal and professional growth while ensuring we foster an inclusive and healthy workplace. If you're excited about making a difference in the healthcare sector and have the experience to back it up, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Business Analyst - Technical - Senior -Select Health Role at IMH
What are the responsibilities of a Senior Technical Business Analyst at SelectHealth?

As a Senior Technical Business Analyst at SelectHealth, your responsibilities are diverse and impactful. You'll develop and execute process improvements while maintaining compliance with government regulations such as CMS and HIPAA. You will also be involved in business process management, create and implement reporting mechanisms, and manage vendor relationships, ensuring smooth trading partner exchanges. A critical aspect of your role includes analyzing data for performance improvements and guiding project management efforts across various applications and initiatives.

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What qualifications are required for the Senior Technical Business Analyst position at SelectHealth?

To qualify for the Senior Technical Business Analyst role at SelectHealth, candidates should possess a Bachelor's degree along with four years of experience in healthcare, health insurance, business analysis, or information systems. Alternatively, eight years of relevant experience can substitute for the degree requirement. Specialized skills in spreadsheets and database applications are essential, along with the capability to design and run complex queries. Preferred qualifications include certifications like CBAP or PMP and leadership experience in a healthcare setting.

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What skills are essential for a Senior Technical Business Analyst at SelectHealth?

A Senior Technical Business Analyst at SelectHealth should exhibit strong analytical thinking, excellent communication abilities, and a firm grasp of technological nomenclature. Skills in data interpretation and reporting are crucial along with project management, continuous improvement strategies, and quality assurance. The candidate should also demonstrate the aptitude for mentoring and coaching others, strategic planning, and managing cost analyses effectively.

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How does a Senior Technical Business Analyst contribute to process improvement at SelectHealth?

In this role, a Senior Technical Business Analyst at SelectHealth reviews current processes and identifies areas for improvement by applying various methodologies. You'll gather input from stakeholders to develop detailed business requirements and map functional documents that guide system enhancements. You’ll also facilitate user acceptance testing and serve as a resource for internal stakeholders in executing process improvement activities, ultimately leading to enhanced operational efficiency.

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What benefits does SelectHealth offer for the Senior Technical Business Analyst role?

SelectHealth values the well-being of its employees and offers a generous benefits package designed to promote a sustainable culture of wellness. This includes health programs, retirement planning, paid time off, and various wellness initiatives. Employees can look forward to comprehensive benefits that support their mind, body, and spirit, ensuring a healthy work-life balance in their role as a Senior Technical Business Analyst.

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Common Interview Questions for Business Analyst - Technical - Senior -Select Health
Can you describe your experience with Business Process Management?

In your response, provide specific examples of how you've participated in BPM initiatives, including the methodologies you've used and the outcomes achieved. Highlight your familiarity with BPMN and any improvements made to processes based on your analysis.

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How do you ensure compliance with government regulations such as HIPAA or CMS?

Explain your understanding of these regulations and the steps you've taken in previous roles to ensure compliance. Discuss how you monitor changes in regulations and your approach to implementing necessary adjustments within processes.

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What is your approach to mentoring junior analysts?

Share specific examples of how you have mentored others, including how you assess their development needs and establish a learning plan. Emphasize the importance of cultivating a collaborative environment and fostering growth within your team.

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Can you give an example of a successful project you managed?

Provide details on a specific project where you played a key role. Outline the objectives, your contributions, and how you navigated challenges. Highlight your project management skills and the end results achieved.

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How do you approach data analysis for process improvements?

Discuss your methodology for analyzing data, including the tools you utilize and how you identify trends. Explain the process you follow from data collection to presenting actionable insights and improvements to stakeholders.

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What strategies do you utilize for effective communication with technical and non-technical stakeholders?

Highlight your communication plan that includes regular updates, presentations, and reports tailored for different audience types. Stress the importance of clarity and how you bridge the gap between technical language and business objectives.

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Explain your experience with quality assurance in system changes.

Discuss how you have tested system changes and the QA processes you've implemented in past roles. Emphasize the significance of user acceptance testing and how you gather feedback to guide improvements.

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How do you handle conflicting priorities in a project?

In your response, describe a situation where you had to balance multiple tasks. Explain how you prioritized based on project goals and stakeholder needs, along with any tools or techniques you used to stay organized.

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What tools do you use for data visualization and reporting?

Mention specific software or tools you have experience with, such as Tableau or Excel's advanced functionalities. Discuss how you leverage these tools to create comprehensive reports that support decision-making.

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How do you keep abreast of industry trends and changes in healthcare processes?

Share your methods for staying updated, including webinars, professional associations, or continuous education. Highlight any recent trends you've noticed and how they could impact the role of a Business Analyst in healthcare.

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DATE POSTED
April 15, 2025

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